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Care Logistics Manager

Mahmee is on a mission to make the United States the best place in the world to give birth by providing wraparound pregnancy and postpartum care that treats the whole you. Mahmee is backed by some of the most well-known venture capital investors in the world, including Goldman Sachs Asset Management, MaC Venture Capital, Mark Cuban, Serena Williams, and Arlan Hamilton, among others.


The primary goal of this role is:


To build and manage the day-to-day systems that keep Mahmee’s Care Team operating smoothly and efficiently. Success in this role means care team members are scheduled and supported consistently, administrative workflows are streamlined, and clinical leaders are able to focus their time on mentoring and delivering care — not coordinating logistics. Within 90 days, the Care Logistics Manager will have established baseline scheduling systems, coordinated onboarding, and credentialing for new team members, and implemented performance-tracking and professional development infrastructure across service lines.


You must have this knowledge:
  • Understanding of care delivery operations in a healthcare or clinical services setting.
  • Familiarity with HR or people operations practices (e.g. onboarding, performance review workflows).
  • Knowledge of scheduling tools and documentation systems.
  • Awareness of credentialing/licensing processes for healthcare providers.
  • General understanding of interdisciplinary care team dynamics.


You must have these skills:
  • Excellent project and time management skills — able to manage many moving parts without dropping details.
  • Clear and confident written and verbal communication.
  • Strong systems thinking — able to build workflows and SOPs that scale.
  • Diplomacy and judgment — able to work across teams and surface issues constructively.
  • Proficiency in tools like Google Workspace, Slack, and scheduling/project management platforms.


Your key responsibilities will be:
  • Create and maintain clinician schedules across all care teams, ensuring adequate coverage and visibility for the Director of Care and Care Team Leads.
  • Coordinate onboarding, offboarding, and credentialing documentation for all care team staff in partnership with HR.
  • Track time-off requests, approve time cards during payroll, and manage scheduling adjustments with transparency and fairness.
  • Support the Director of Care with care team performance review logistics, peer review coordination, and internal communication planning.
  • Identify operational gaps and inefficiencies in care team workflows and propose solutions to improve coordination and scalability.


Your Benefits Package
  • Competitive pay plus stock options
  • Paid time off, including national holidays and your birthday
  • Health, dental, and vision coverage, plus 401(k) and life insurance
  • Paid Parental Leave


$80,000 - $100,000 a year
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CEO of Mahmee
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Melissa Hanna
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Average salary estimate

$90000 / YEARLY (est.)
min
max
$80000K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Care Logistics Manager, Mahmee

Are you ready to play a crucial role at Mahmee as a Care Logistics Manager in sunny Los Angeles, CA? Join us on our mission to provide unparalleled pregnancy and postpartum care that celebrates the whole you! As a Care Logistics Manager, you’ll be the backbone of our care team, managing daily operations to ensure everything runs seamlessly. Your efforts will allow clinical leaders to dedicate their time to what they do best: mentoring and delivering exceptional care. Within your first 90 days, you’ll establish essential scheduling systems, coordinate new team member onboarding and credentialing, and initiate performance-tracking processes. You should have a solid understanding of care delivery operations and be familiar with HR practices to contribute effectively. If you thrive in dynamic environments and have project management skills that can juggle numerous tasks without missing a beat, you will excel in this role. Communication, diplomacy, and systems thinking are critical attributes for success. You're not just filling roles; you're creating workflows and building a culture of efficiency. Plus, with a competitive salary ranging from $80,000 to $100,000 and an amazing benefits package including stock options, paid time off, health coverage, and more, there’s never been a better time to make your impact with Mahmee!

Frequently Asked Questions (FAQs) for Care Logistics Manager Role at Mahmee
What does a Care Logistics Manager do at Mahmee?

A Care Logistics Manager at Mahmee plays a vital role in ensuring the smooth operation of our care teams. This involves creating and maintaining clinician schedules, coordinating onboarding and credentialing processes, tracking time-off requests, and supporting the Director of Care in performance reviews. By effectively managing these logistics, the Care Logistics Manager helps clinical leaders focus on providing exceptional care.

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What qualifications are required for the Care Logistics Manager role at Mahmee?

To excel as a Care Logistics Manager at Mahmee, candidates should have a strong understanding of care delivery operations in healthcare settings, familiarity with HR practices, and proficiency in scheduling tools. We seek individuals with excellent project management skills, clear communication, and strong systems thinking capabilities, allowing them to create efficient workflows that scale.

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What skills are essential for a successful Care Logistics Manager at Mahmee?

Essential skills for the Care Logistics Manager role include strong project and time management abilities, clear verbal and written communication skills, and a systems-oriented mindset. We also value diplomacy and good judgment, as the role requires collaboration across various teams within Mahmee to enhance operational efficiencies in care delivery.

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How does a Care Logistics Manager contribute to team performance at Mahmee?

As a Care Logistics Manager, you will be instrumental in tracking performance review logistics and coordinating peer reviews among team members. Your role ensures that the care teams at Mahmee feel supported and empowered, ultimately leading to improved healthcare delivery and team satisfaction. Enhancing team performance through thoughtful logistics is key to our mission.

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What are the primary responsibilities of the Care Logistics Manager at Mahmee?

The primary responsibilities of the Care Logistics Manager include maintaining clinician schedules, coordinating onboarding and offboarding processes, managing time-off requests, and supporting the Director of Care with performance reviews and internal communications. Additionally, identifying operational inefficiencies and proposing solutions is crucial for optimizing care team workflows at Mahmee.

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Common Interview Questions for Care Logistics Manager
What interests you about the Care Logistics Manager role at Mahmee?

This question allows you to showcase your passion for healthcare logistics and your alignment with Mahmee's mission. Highlight your enthusiasm for supporting care teams and your drive to create efficient workflows that benefit both clinicians and patients.

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How do you prioritize multiple tasks in a fast-paced environment as a Care Logistics Manager?

Discuss your project management skills and tools that you use for tracking tasks. Mention techniques like setting priorities, using digital tools, and maintaining communication with team members to ensure that nothing falls through the cracks.

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Can you describe your experience with onboarding and credentialing in a healthcare setting?

Provide examples of your past roles where you successfully handled onboarding and credentialing processes. Highlight the tools or systems you used and how you ensured compliance with healthcare regulations, showcasing your familiarity with the necessary documentation.

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How would you handle a scheduling conflict among team members?

Explain your approach to resolving scheduling conflicts by emphasizing clear communication and transparency. Outline a step-by-step strategy to assess the situation, consult affected team members, and find a fair solution that minimizes disruptions.

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What experience do you have with performance tracking and review logistics?

Share experiences where you've implemented or improved performance tracking systems. Discuss how these systems benefited the team and supported professional development and mentorship.

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How do you ensure effective communication among multiple teams within a healthcare organization?

Detail your methods for facilitating communication, such as regular check-ins, utilizing collaboration tools, and fostering a culture of openness. Emphasize the importance of clear channels to keep everyone informed and engaged.

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What tools do you find most effective for scheduling and project management?

Discuss specific tools like Google Workspace, Slack, or specialized scheduling platforms you have used. Highlight how these tools enhance efficiency and collaboration within teams, making it easier to keep everyone in sync.

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Can you give an example of how you improved a workflow in your previous role?

Provide a concrete example of a workflow challenge you faced in a past position and the proactive steps you took to streamline it. Share the positive outcomes, such as increased efficiency or team satisfaction.

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What approach do you take to assess and address operational gaps in care teams?

Explain your problem-solving process for identifying operational inefficiencies. Discuss how you gather input from team members, analyze workflows, and propose actionable solutions to enhance service delivery.

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Why is teamwork important to you as a Care Logistics Manager?

Here, articulate your belief in the value of interdisciplinary teamwork in healthcare. Discuss how teamwork leads to improved patient care and a supportive work environment, and share specific examples of teamwork from your past experiences.

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MATCH
VIEW MATCH
BENEFITS & PERKS
Paid Holidays
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 12, 2025

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