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Manager, Web Development

The Company 

Serving the People Who Serve the People 

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.  

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. 

Want to know more? See more of what we do here.  


PLEASE NOTE - You must reside in Costa Rica to be considered for this position. Candidates living in other countries cannot be considered at this time.



The Web Development Manager is responsible for the day-to-day operations of the Web Development team. The team consists of full stack engineers creating City and County websites built on our in-house CMS. The team works closely with UX Design, QA, Project Management, and Implementation resources. As their manager, you’ll confidently lead and promote a high-performance culture emphasizing empowerment, quality, productivity, and goal attainment. You’ll also interface with our Product team – gaining full exposure and high influence across the Products, Processes, and People that make our CMS offering the best in class. Candidates must bring a consultative approach and a "whatever it takes" attitude to ensure client success. 



#PuertoRicoCostaRica


What your impact will look like here
  • Provide insight to UX Designers and Project Managers about platform requirements and limitations 
  • Provide leadership in designing and delivering processes while ensuring alignment to good development & QA practices 
  • Responsible for static and dynamic HTML programming and scripted document conversion and content migration with a focus on front end 
  • Manage, motivate, mentor and encourage direct reports 
  • Build HTML pages based on technical specification documents (Adobe XD; Figma) 
  • Convert/slice graphic designs (Photoshop/PSD’s) into HTML format (with CSS & JS) 
  • Integration of HTML slices into an in-house CMS (Content Management System) 
  • Enhance and maintain the dev. operations design system 
  • Leads the development and QA teams throughout the entire HTML integration lifecycle, from project initiation towards delivery, with a focus on quality 
  • Manage a backlog ensuring timely completion of tasks assigned to you and others 
  • Follow standards and maintain documentations 
  • Develop and maintain any approved CMS customizations 
  • Work within project teams, adhering to strict timeframes and budgets 


You will love this job if you have
  • A minimum of 3 years of experience of full-time and professional front end development with responsive design 
  • Highly proficient with modern CSS and HTML techniques and strategies while maintaining cross-browser compatibility 
  • Produces sites from supplied XD or PSD files into final site’s CMS using standardized HTML5 markup and CSS3 definitions and structures 
  • Knowledge of CSS preprocessors such as LESS/SASS 
  • Strong background in vanilla JavaScript is preferred, experience with certain frameworks or libraries (AngularJS, Angular, jQuery) is a plus 
  • Familiarity with ASP.NET Core and Razor syntax 
  • Familiarity with Microsoft Visual Studio, Microsoft Team Foundation Server and Source Safe is a plus 
  • Knowledge of relational databases, MS-SQL is a plus 
  • Proven experience building and leading cohesive teams where each member takes accountability and is empowered to do exceptional work 
  • Strong leadership skills to ensure the team is comprised of highly motivated, appropriately trained, well-informed individuals who each understand his/her responsibilities, and how those responsibilities affect the team and the business as a whole 
  • Have the ability to optimize limited resources creatively during unforeseen business critical situations to ensure ongoing and uninterrupted service to customers 
  • Excellent stress management. Can work under pressure without compromising professionalism and maintaining sound decision making skills and productivity 
  • Continually re-think processes to improve workflow in own department and cross functionally 
  • Familiarity with Web Accessibility Standards Section 508/WCAG 2.0 is a plus  


Security Requirement:   


Responsible for “Company” information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of “Company” information assets in accordance with the company's information security program. 



Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! 


Security and Privacy Requirements

-     Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.

-     Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.


The Team

- We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.


The Culture

- At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be

a part of our journey.

- A few culture highlights include – Employee Resource Groups to encourage diverse voices

- Coffee with Mark sessions – Our employees get to interact with our CEO on very important and

sometimes difficult issues ranging from mental health to work-life balance and current affairs. 

- Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employee

population 


The Impact

- We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.


Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status regarding public assistance, familial status, military or veteran status or any other status protected by applicable law.

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CEO of Granicus
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Mark Hynes
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What You Should Know About Manager, Web Development, Granicus

At Granicus, we're excited to announce an opening for a Manager, Web Development to join our passionate team in Costa Rica! As a leader in the Govtech industry, we focus on enhancing interactions between governments and their constituents. Your role will encompass guiding our talented Web Development team, comprised of full-stack engineers dedicated to creating stunning City and County websites using our in-house CMS. Collaborating closely with UX Designers, QA experts, and Project Managers, you'll cultivate a high-performance culture that champions empowerment and quality. You’ll interface with our Product team, gaining invaluable insights into the processes that make our offerings top-notch. If you have a consultative approach paired with a relentless drive to ensure client success, you’ll thrive here! In this role, you will oversee HTML programming, foster a collaborative environment, and manage development operations to meet the needs of our clients—all while driving meaningful change in communities. We are looking for someone with at least three years in professional front-end development, along with strong leadership skills to inspire and motivate your team. We believe in building diverse and inclusive teams, so even if you don’t check every box, but are eager to dive in and learn, we encourage you to apply!

Frequently Asked Questions (FAQs) for Manager, Web Development Role at Granicus
What are the key responsibilities of a Manager, Web Development at Granicus?

As a Manager, Web Development at Granicus, your primary responsibilities include overseeing the day-to-day operations of the Web Development team, leading the development and QA processes, managing HTML programming and integration into our CMS, and fostering collaboration between cross-functional teams such as UX Design and Project Management. You'll also motivate and mentor your team, ensuring they are equipped to achieve exceptional work and meet client needs effectively.

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What qualifications are needed for the Manager, Web Development position at Granicus?

Candidates for the Manager, Web Development role at Granicus should possess a minimum of three years of front-end development experience, particularly with HTML5 and modern CSS techniques. Strong leadership skills, familiarity with UX design processes, and a collaborative attitude are essential for guiding your team and interfacing with product development teams. It's also beneficial to have knowledge of JavaScript frameworks, ASP.NET, and relational databases.

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How can a Manager, Web Development at Granicus impact the Govtech industry?

As a Manager, Web Development at Granicus, you have the unique opportunity to influence the Govtech industry by leading a team that creates websites which enhance communication between governments and residents. Your leadership in developing robust web applications directly contributes to making essential services more accessible, driving transparency and engagement within communities, and empowering citizens.

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What does the team culture look like for a Manager, Web Development at Granicus?

The culture at Granicus is inclusive and empowering. As a Manager, Web Development, you'll find a transparent environment where you can interact with leadership, including opportunities like 'Coffee with Mark' sessions, where open discussions take place about various important topics. Additionally, we encourage diverse voices through Employee Resource Groups and maintain a remote-first culture that respects work-life balance and wellness.

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What career growth opportunities does Granicus offer for a Manager, Web Development?

Granicus is committed to employee development, providing various career growth opportunities for a Manager, Web Development. You will have direct exposure to cross-functional teams, influencing product direction while receiving support for your professional growth through mentorship, training programs, and resources aimed at enhancing your leadership and technical skills.

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Common Interview Questions for Manager, Web Development
How do you ensure quality in web development as a team leader?

In your response, emphasize your commitment to quality assurance throughout the development lifecycle. Highlight your experience in implementing QA best practices, collaborating closely with team members, and utilizing feedback mechanisms to ensure each project meets high standards before deployment.

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Can you describe your experience with HTML and CSS?

Provide examples of projects where you've used HTML5 and CSS3, explaining how you integrated design specifications from tools like Adobe XD or Figma into functional web pages. Discuss how you maintain cross-browser compatibility and enhance user experience through responsive design.

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How do you approach team motivation and mentorship?

Discuss your strategies for fostering a motivating environment, such as setting clear expectations, recognizing achievements, providing constructive feedback, and encouraging professional development through workshops or training sessions.

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What methodologies do you employ in project management?

Share your familiarity with methodologies such as Agile or Scrum, and explain how you've applied these approaches in managing development projects, maintaining productive communication among team members, and ensuring timely completion of tasks.

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How do you handle conflicts or challenges within your development team?

Provide insights into your conflict-resolution skills, detailing a specific example where you've successfully navigated a challenge within your team by facilitating open communication and collaboratively finding a solution that satisfied all parties involved.

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What is your approach to integrating user experience into web development?

Discuss how you collaborate with UX designers, emphasizing the importance of user feedback in guiding development. Explain how considerations for accessibility standards factored into your web projects to ensure inclusivity.

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Can you give an example of how you’ve improved a development process?

Outline a specific instance where you've identified bottlenecks in your team's workflow and implemented changes that enhanced efficiency, productivity, or the quality of deliverables.

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What tools or technologies have you found most effective for web development?

Share your experience with various tools, such as version-control systems like Git, front-end frameworks, or project management software, explaining how they've benefitted your development projects and team collaboration.

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How do you ensure your web applications are secure?

Discuss the importance of security in web development, and outline the practices you follow, such as validating user inputs, applying secure coding techniques, and staying updated on the latest security threats and solutions.

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What strategies do you use to maintain work-life balance in a remote setting?

Share specific tactics you've used to ensure productivity without compromising personal well-being, such as setting boundaries for work hours, scheduling breaks, and utilizing tools to create a structured remote work environment.

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Granicus is a leading provider of a platform of solutions that make digital government possible to more than 6,000 government agencies, including 850 state departments across the U.S., U.K., Australia, New Zealand, and Canada.

261 jobs
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Full-time, remote
DATE POSTED
March 19, 2025

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