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Job details

Medical Biller - Healthcare Claims

Job Family:

PFS Billing


Travel Required:

None


Clearance Required:

None

What You Will Do:

The Medical Biller is expected to perform all areas of initial billing, secondary billing, and payer audit follow-up for government and non-government claims.  Must work with other departments to facilitate the meeting of both departmental and facility goals and objectives. Demonstrates an ability to find solutions to problems and keeps management informed of patterns regarding billing edits, compliance issues, payments and or other issues with specific payers.

Has an extensive knowledge of billing requirements mandated by payers and / or governmental regulations.  This position will perform any and all related job duties as assigned.

The medical biller will be working a Hybrid schedule based at either the San Marcos, CA or El Segundo, CA offices and from home.

Essential Job Functions

  • Hospital Billing Emphasis

  • Correcting and billing electronic and hardcopy claims

  • Submits Adjusted claims

  • Provides Follow-up Billing

  • Prepares Billing Reconciliation

Duties and Responsibilities

  • Performs daily download and reconciliation of claims from patient accounting system to electronic billing system.

  • Transmits or releases claims at a minimum daily.

  • Works all assigned claims daily by resolving edits, validating claim, or placing on departmental hold by reason.

  • Follows-up on all assigned held claims or unreleased claims.

  • Bills claims via electronic billing system.

  • Reviews same day and 72 hour admission report to determine if accounts needed to be combined.

  • Ensures all address changes and or plan changes are forwarded to the appropriate people so the integrity of the insurance master is maintained.

  • Files adjusted billings based on audits and or changes in diagnosis or DRG.

  • Updates patient accounts with corrected demographic or insurance information.

  • Works all rejection and payer audit reports within 48 hours of receipt taking whatever action may be required to obtain account resolution.

  • Monitors all denials for trends and issues and reports finding to supervisor.

  • Bills or re-bills as necessary.

  • Ensures hospital is in compliance with all state and federal rules and regulations both billing and HIPAA.

  • Assigned special projects will be completed within the time frames given.

  • Appropriately documents electronic billing system and/or patient accounting system.

  • Attends training sessions and seminars offered by the Hospital and Third Party Payers.

  • Handles all customer calls both internal and external in a professional and courteous manner.

  • Returns calls and emails as soon as possible, but must be returned within 24 hours.

  • Follows the mission statement and values established by the facility.


What You Will Need:

  • High School Diploma / GED or 3 years of relevant equivalent experience in lieu of diploma / GED.

  • 0-2+ years working within the following sectors: healthcare, insurance, business, finance or customer service.

  • Working knowledge can be of the following: insurance claims, billing, coding, follow-up, finance, accounting or customer service related responsibilities.

What Would Be Nice To Have:

  • Previous billing background.

  • Emphasis in Hospital Billing

  • Excellent communication and interpersonal skills.

  • Experience with Excel and Word.

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The annual salary range for this position is $38,000.00-$63,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.


What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

  • Medical, Rx, Dental & Vision Insurance

  • Personal and Family Sick Time & Company Paid Holidays

  • Position may be eligible for a discretionary variable incentive bonus

  • Parental Leave

  • 401(k) Retirement Plan

  • Basic Life & Supplemental Life

  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

  • Short-Term & Long-Term Disability

  • Tuition Reimbursement, Personal Development & Learning Opportunities

  • Skills Development & Certifications

  • Employee Referral Program

  • Corporate Sponsored Events & Community Outreach

  • Emergency Back-Up Childcare Program

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com.  Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.  Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

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CEO of Guidehouse
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Average salary estimate

$50500 / YEARLY (est.)
min
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$38000K
$63000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Medical Biller - Healthcare Claims, Guidehouse

Are you ready to dive into the dynamic world of healthcare billing? Guidehouse is looking for a detail-oriented Medical Biller to join our team in San Marcos, CA. As a Medical Biller, you will take the reins on initial and secondary billing procedures, navigating the complexities of both government and non-government claims. Your role will revolve around ensuring that claims are processed smoothly and efficiently, all while maintaining exceptional communication with our internal teams and external partners. Your problem-solving skills will shine as you address billing edits and compliance concerns, leveraging your extensive knowledge of billing regulations and payers. You will enjoy a hybrid work arrangement, allowing you to balance time at our San Marcos office and the comforts of home. Imagine being part of a workplace where you're not just crunching numbers but contributing to a greater mission of health and wellbeing. At Guidehouse, we value your expertise, encourage collaboration, and support your professional growth with flexible benefits and opportunities for development. If you're ready to make a difference in the world of healthcare billing with a supportive team, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Medical Biller - Healthcare Claims Role at Guidehouse
What are the main responsibilities of a Medical Biller at Guidehouse?

As a Medical Biller at Guidehouse, your primary responsibilities will include performing initial and secondary billing for various claims, ensuring the accuracy and compliance of submissions. You will also handle follow-ups with payers, monitor denials, and adjust claims as necessary. Working closely with other departments, you'll support the company's goals while maintaining a detailed eye on billing patterns and trends.

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What qualifications are required to become a Medical Biller at Guidehouse?

To qualify for the Medical Biller position at Guidehouse, you need a high school diploma or GED, accompanied by relevant experience in fields such as healthcare, insurance, or customer service. Ideally, candidates should have 0-2 years of experience in billing and insurance claims, as well as a solid understanding of compliance regulations and excellent communication skills.

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How does Guidehouse support the professional growth of Medical Billers?

Guidehouse is committed to the professional development of its Medical Billers by offering a comprehensive benefits package that includes tuition reimbursement and access to learning opportunities. You'll also participate in training sessions and seminars provided by both the hospital and third-party payers, enhancing your skills and knowledge in medical billing and coding.

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What is the work environment like for Medical Billers at Guidehouse?

Medical Billers at Guidehouse enjoy a hybrid work environment, combining in-office work at our San Marcos facility with the flexibility of working from home. This setup encourages a healthy work-life balance while allowing you to contribute effectively to your team's success and the organization's overall mission.

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What does the compensation package look like for a Medical Biller at Guidehouse?

The annual salary range for a Medical Biller at Guidehouse is competitive, ranging from $38,000 to $63,000. Compensation is based on various factors including your experience, skill set, and additional qualifications. Additionally, Guidehouse offers a flexible benefits package that includes health insurance, retirement plans, and paid time off.

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Common Interview Questions for Medical Biller - Healthcare Claims
What experience do you have with electronic billing systems?

When answering this question, share specific instances of how you've used electronic billing systems in past roles. Highlight any software you are familiar with, your comfort level in navigating these systems, and how you've used them to improve processing efficiency.

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How do you handle a denied claim?

Discuss your approach to managing denied claims, emphasizing the importance of reviewing denial reasons, following up with insurance companies, and taking corrective action to prevent future denials. This shows your proactive attitude towards billing challenges.

Join Rise to see the full answer
Can you explain the importance of compliance in medical billing?

In your response, elaborate on how compliance with state and federal regulations protects both the practice and patients. You might include specific examples of compliance issues you've navigated in previous roles, illustrating your understanding of laws and guidelines pertinent to healthcare billing.

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How do you prioritize your workload when managing multiple claims?

Share your strategies for prioritizing tasks, such as categorizing claims by urgency or potential financial impact. Discussing time management tools or techniques emphasizes your organizational skills, which are crucial in a billing role.

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What methods do you use to stay updated on changes in billing regulations?

Detail your proactive approach in staying informed, such as subscribing to industry newsletters, attending webinars, or being involved in professional organizations. This portrays you as someone dedicated to ongoing learning in the field.

Join Rise to see the full answer
Describe a time you resolved a complex billing issue.

Offer a specific example that showcases your problem-solving abilities. Discuss the situation, the steps you took to gather information, and how you ultimately reached a resolution, which highlights your critical thinking skills.

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What do you consider the most challenging aspect of medical billing?

Reflect on genuine challenges you've faced in medical billing, such as dealing with payer denials or navigating complex regulations. Offering constructive solutions or your past coping strategies shows resilience and adaptability.

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How would you handle an upset internal customer regarding a billing error?

Emphasize your interpersonal skills in such scenarios. Discuss how to actively listen to concerns, empathize with their frustration, and devise a plan to rectify the error, prioritizing collaboration and positive communication.

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What do you know about Guidehouse and its mission?

Prepare by researching Guidehouse’s values and mission statement. Discuss how these tie into the role of a Medical Biller and express how your personal values resonate with the company, illustrating your alignment with their goals.

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Why do you want to work as a Medical Biller at Guidehouse?

Your response should reflect genuine enthusiasm about the role and the company. Discuss what specifically attracts you to Guidehouse, such as its commitment to employee development, supportive workplace culture, or the opportunity to work within the healthcare sector.

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Full-time, hybrid
DATE POSTED
April 7, 2025

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