Franchise Culinary Operations Coach

As a Franchise Culinary Operations Coach at Guzman y Gomez, your main responsibilities will include leading and motivating franchise teams, ensuring food safety and quality standards, driving sales growth, and building strong relationships with franchisees. You'll also be instrumental in supporting and guiding teams to deliver exceptional customer experiences while advocating for the GYG brand.

To apply for the Franchise Culinary Operations Coach position at Guzman y Gomez, candidates should have multi-site management experience, particularly in corporate and franchise restaurant settings. Strong stakeholder management skills and a proven track record in driving profitability are essential. Being an enthusiastic advocate for the GYG brand is important as well.

At Guzman y Gomez, food safety is a top priority for Franchise Culinary Operations Coaches. The company implements strict safety and quality protocols that must be adhered to across all franchise locations. Coaches are responsible for ensuring compliance with these standards and providing ongoing training and support to restaurant teams.

Working as a Franchise Culinary Operations Coach at Guzman y Gomez comes with extensive benefits. Employees enjoy competitive paid parental leave, annual bonuses, car allowances, up to 5 weeks of annual leave, and monthly phone bill reimbursements. The company fosters a supportive work environment that encourages career growth both locally and internationally.

At Guzman y Gomez, career growth for Franchise Culinary Operations Coaches is dynamic. The organization emphasizes personal and professional development, offering opportunities for advancement within the company. You could explore roles in higher management or even transitions to international positions, ensuring a fulfilling career trajectory.

Highlight your specific experiences managing multiple locations, focusing on how you ensured consistent quality and performance across sites. Prepare examples of challenges faced and solutions implemented to maintain operational standards.

Discuss strategies you've used in the past to inspire teams, such as setting clear goals, providing incentives, and fostering a positive work culture. Share specific success stories where your motivation led to improved sales results.

Emphasize the importance of adherence to safety protocols and thorough training. Provide examples of how you've monitored compliance and achieved quality assurance in previous positions, showcasing your commitment to excellence.

Talk about your conflict resolution skills. Describe a specific situation where you navigated such a conflict, focusing on your communication skills, understanding of franchisee concerns, and ability to find a mutually beneficial solution.

Express your passion for the GYG brand and what it represents—clean food and vibrant culture. Share personal anecdotes that reflect your alignment with the brand’s values and why you believe in its mission.

Provide a detailed account of the strategies you employed to enhance profitability, such as effective cost management, optimizing staff processes, or innovative marketing campaigns. Use metrics to illustrate your success.

Describe your approach to stakeholder management, highlighting how you adapt your communication style to different audiences, from franchisees to corporate teams. Mention any tools or practices that foster clear, open communication.

Discuss the importance of a strong organizational culture, particularly in a franchise model. Talk about ways you've helped cultivate a positive culture in past roles and how it impacted overall performance.

Explain your proactive approach to continuing education, whether through training programs, industry conferences, or professional networks. Highlight how this knowledge benefits your role as a Culinary Operations Coach.

Share your admiration for the brand’s commitment to quality and clean food. Convey how your personal values align with the mission and why you're excited about the opportunity to contribute to GYG's innovative approach to fast food.