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Job details

Project Manager

Company :

Highmark Inc.

Job Description : 

JOB SUMMARY

This job is responsible for definition, planning and delivery of complex programs that require cross-functional collaboration and management of interdependencies between a group of projects and/or related activities within the constraint of scope, quality, time and budget.  Includes the management of a group of internal exempt and/or matrixed employees and contractors that serve on the program(s) to deliver solutions for the business.

ESSENTIAL RESPONSIBILITIES 

  • Works with business and technical organizations to drive out program strategy and approach.  Organizes, plans, and maintains Program roadmap consisting of cross-functional activities/projects.
  • Work with business and technical organizations to assemble project teams.  Lead Project Managers and Program team in the development and maintenance of comprehensive plans for a defined program.
  • Work with Executive Sponsor and Business Owner of a Program, and other management as required, to achieve the Program objectives.  Acquire understanding of the business objectives for an assigned area."
  • Monitor, evaluate and report on Program status inclusive of scope, schedule, budget and alignment to Program and strategic goals.  Direct corrective action as needed to maintain the viability of the Program.
  • Develop and maintain positive customer relationships. Deliver presentations of project status to effectively communicate throughout the project lifecycle.
  • Adhere to Highmark project management methods, project lifecycle methodologies, and audit requirements.  Support and contribute to the improvement of project management methods and practices.
  • Other duties as assigned or requested.

EDUCATION

Minimum

  • High School Diploma/GED

Preferred

  • Bachelor’s degree

EXPERIENCE

Minimum

  • 1 - 3 years experience in a project manager role and/or in a project leadership role

Preferred

  • Health Care Insurance industry business and operational knowledge
  • Experience with an industry standard software development  lifecycle

LICENSES/CERTIFICATIONS

Required

  • None

Preferred

  • PMP certification or equivalent training

SKILLS

  • Experience with customer relationship management
  • Presentation skills
  • Negotiation skills
  • Experience with conflict resolution
  • Experience with Risk Mitigation Planning
  • Team Building Skills
  • Strong interpersonal skills
  • Very good verbal and written communication skills
  • Solid organizational and planning skills
  • Solid leadership skills

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-based

Teaches / trains others regularly

Occasionally

Travel regularly from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Occasionally

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.  In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. 

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Project Manager, Highmark Health

Are you ready to take on an exciting challenge as a Project Manager at Highmark Inc. in beautiful Pittsburgh, PA? As a Project Manager, you'll play a pivotal role in defining, planning, and delivering complex programs that require seamless collaboration across various teams. Your expertise will shine as you bring together project teams, guiding them toward achieving business objectives while keeping an eye on scope, quality, time, and budget. You’ll work closely with executive sponsors and business owners to ensure the success of multiple interrelated projects. One of your core responsibilities will be to monitor and report on the status of programs, making necessary adjustments to keep them on track. Building and maintaining positive relationships with customers will be essential, and you'll also get to present project updates that keep everyone informed throughout the lifecycle. At Highmark, we value quality and continuous improvement in our project management practices, making this an excellent opportunity for someone looking to grow and develop in their career. If you have a Bachelor’s degree, 1 - 3 years of project management experience, and strong interpersonal skills, we want to hear from you! Get ready to join a dynamic team where your contributions truly make an impact.

Frequently Asked Questions (FAQs) for Project Manager Role at Highmark Health
What responsibilities does a Project Manager at Highmark Inc. have?

As a Project Manager at Highmark Inc., your primary responsibilities will include defining and delivering complex programs, managing interdependencies, assembling project teams, and working closely with executive sponsors to meet program objectives. You will also monitor program status, report on scope, schedule, and budget, while fostering positive customer relationships.

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What qualifications are required to be a Project Manager at Highmark Inc.?

To qualify for the Project Manager role at Highmark Inc., you should have at least a High School Diploma/GED, with a preferred Bachelor’s degree. Ideally, candidates will have 1-3 years of experience in a project management role, preferably in the healthcare insurance industry. Additional certifications like PMP are a plus.

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What skills are essential for success as a Project Manager at Highmark Inc.?

Essential skills for a Project Manager at Highmark Inc. include strong negotiation and presentation abilities, conflict resolution, risk mitigation planning, team building, and solid organizational skills. Excellent verbal and written communication is also critical to effectively managing project updates and stakeholder relationships.

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Does Highmark Inc. offer training or support for Project Managers?

Yes, at Highmark Inc., we prioritize professional development and expect Project Managers to contribute to the improvement of project management practices. You will have opportunities for on-the-job training and may participate in various training programs to enhance your project management skills.

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What does the team structure look like for Project Managers at Highmark Inc.?

Project Managers at Highmark Inc. typically lead a team of internal employees and contractors. You will collaborate closely with cross-functional groups, including business and technical organizations, to ensure successful delivery of projects and programs while maintaining alignment with strategic goals.

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Common Interview Questions for Project Manager
Can you describe your experience with project management methodologies?

When answering this question, highlight specific methodologies you are familiar with, such as Agile, Waterfall, or Six Sigma. Explain how you've applied these methodologies in previous projects to deliver results effectively.

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How do you handle project scope changes?

Discuss your process for assessing the impact of scope changes, communicating with stakeholders, and determining if a change should be approved or rejected. Emphasize your ability to keep projects on track despite changes.

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What strategies do you use for effective team collaboration?

Share specific strategies you employ to foster collaboration, such as regular check-ins, collaborative tools, and conflict resolution techniques. Provide examples of how you have successfully managed team dynamics in past projects.

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Describe a time you faced a project setback. How did you manage it?

Use the STAR (Situation, Task, Action, Result) method to describe a setback. Focus on the specific steps you took to identify the issue, communicate with your team, and re-establish project momentum.

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How do you prioritize tasks within a project?

Explain your approach to prioritizing tasks based on project objectives, deadlines, and resource availability. Mention tools or techniques you use to keep track of priorities.

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What methods do you use for project status reporting?

Discuss the types of reporting methods you prefer, such as dashboards, presentations, or status meetings. Emphasize how clear reporting helps keep stakeholders informed and aligned.

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How do you ensure your projects stay within budget?

Describe your budgeting process and how you track expenses throughout the project lifecycle. Mention any tools you utilize and how you handle potential budget overruns.

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Can you give an example of how you've handled a difficult stakeholder?

Share a specific example of a challenging stakeholder scenario. Focus on how you communicated effectively, managed expectations, and ultimately resolved the issue.

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What techniques do you implement for risk management?

Discuss your approach to identifying, analyzing, and mitigating risks within your projects. Providing examples of how proactive risk management has led to project success will strengthen your answer.

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Why are you interested in working as a Project Manager at Highmark Inc.?

This is your chance to express your enthusiasm for the role at Highmark Inc. Focus on your alignment with the company's values, your interest in the healthcare insurance industry, and how you can contribute to the team's success.

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DATE POSTED
April 1, 2025

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