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Director of Undergraduate Admissions

The Director of Undergraduate Admissions at High Point University is the senior leader for the Undergraduate Admissions Recruitment Team. This position oversees the Undergraduate Admissions application process and requirements.

QUALIFICATIONS:

Education:

  • Bachelor’s degree required; Master’s degree preferred

Experience and Training:

  • Minimum 6 years’ experience in Enrollment Management
  • Minimum 4 years’ experience managing and leading professional staff

Knowledge, Skills, Ability:

  • Tracks record of leadership and professional development
  • Strong interpersonal skills
  • Excellent written and verbal communication skills
  • Ability to maintain confidentiality of information
  • Ability to balance complex processes and systems simultaneously
  • Tracks record of superior performance metrics
  • Demonstrated expertise in strategic idea implementation
  • Excellent negotiation skills
  • Demonstrates an entrepreneurial spirit
  • Strong data driven decision-making abilities
  • Proficiency in Microsoft Office suite, Slate or comparable CRM, and other relevant modern technology
  • Ability to travel
  • Valid driver license with good driving record; must be insurable.

ESSENTIAL FUNCTIONS:  

  • Leads the Admissions Committee for final application review
  • Fills in for Vice President for Undergraduate Admissions or Senior Vice President for Enrollment as needed on and off campus
  • Assists Admissions Strategy Team members in developing annual comprehensive plans and recruitment strategies based on research (historical statistics and future predictions), market trends, university development and demographic information provided by the office and/or third-party vendors.
  • Works with key university partners, assisting individuals and departments in maximizing their effectiveness in application requirements, as well as enrollment efforts and opportunities.
  • Represents the University at professional regional and national meetings and conferences.
  • Serves on University committees and work with other University departments to establish and work to achieve University goals.
  • Works closely with Vice President for Undergraduate Admissions on developing annual recruitment plan, including – but not limited to – financial aid strategy, Presidential Scholarship Awarding, travel and recruitment initiatives, and evaluation of external partners and technology.
  • Oversees selection and notification of Honors Scholars and Academic Fellowship Programs
  • Assesses the strengths and competencies of Admissions Counselors and manage the team accordingly
  • Leads team of Associate Directors in development of their strategic recruitment plans; monitors, counsels and motivates performance toward achieving goals; leads team in planning and conducting events
  • Offers and guides leadership development opportunities for the entire Undergraduate Admissions recruitment team through motivation, counseling and general university knowledge education.
  • Supervises a team of full-time employees, including setting clear expectations, scheduling, training, assigning work and ensuring completion of assigned responsibilities; makes recommendations for hiring and firing
  • Guides all counselors in development of their presentation skills and post-tour meeting plan and delivery
  • Works with Associate Directors and Counselors to create a Strategic Plan for attracting students with the right academic qualifications, from target high schools in assigned territories
  • Serves Lead Role in planning and coordinating Presidential Scholarship Programs
  • Works with Associate Directors and Counselors to set goals for inquiries, applications, campus visitors, accepted students and enrolled students for their assigned territories
  • Makes travel arrangements and manages travel schedules as needed to visit target schools within travel budget
  • Establishes and maintains a healthy relationship with the Department of Athletics and Admissions Athletic liaison to set guidelines and expectations related to the Office of Undergraduate Admissions and the application process in-general.  This would be comprehensive regarding operations, application process and paperwork, merit-based scholarship and acceptance/denial specific to University standards.
  • Oversees the annual application review process, by setting clear goals for admits, identifying key segments of students for specialized review, manage and improve application workflow, and develop review requirements and strategies for counselors, to achieve strategic enrollment goals for the university
  • Meets with students and families after campus tours explaining application process, scholarship opportunities, study abroad, High Point University’s differentials, and answering all student or parent questions
  • Maintains in-depth, up-to-date knowledge of the University’s academic and extracurricular programs
  • Contributes to strategic planning and policy development for the Admissions Team
  • Develops and maintains expertise to conduct campus tours; goes through tour shadowing program; conducts tours whenever needed
  • Handles assigned duties during Admissions Events during the year: Open Houses, New Student Orientations, Presidential Scholarship Program, Admitted Students Spirit Event, etc.
  • Maintains a positive work atmosphere by acting and communicating effectively with students, students’ parents, faculty, co-workers and managers
  • Other duties as assigned

ACCOUNTABILITY:

  • Contributes to the development and achievement of HPU’s recruitment objectives
  • Facilitates effective and efficient review of all applications for admission
  • Facilitates professional growth for all members of the Undergraduate Admissions recruitment team

CONTACT INFORMATION:

For more information about this position, please contact Dana Dolbow, Vice President for Admissions at ddolbow@highpoint.edu

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What You Should Know About Director of Undergraduate Admissions, HighPoint

The Director of Undergraduate Admissions at High Point University is a pivotal role where you'll steer the Undergraduate Admissions Recruitment Team towards achieving top-notch enrollment goals. This isn't just another desk job; it's an exciting opportunity to lead a dynamic team while creatively shaping the admissions process. With at least 6 years' experience in Enrollment Management and demonstrated leadership, you’ll not only oversee application processes but will also collaborate on innovative recruitment strategies based on in-depth research and insights into market trends. Your strong communication and interpersonal skills will come into play as you represent High Point University at regional and national conferences, building relationships that enhance our outreach. In this role, you're also hands-on with the Admissions Committee, actively reviewing applications and ensuring all team members are empowered to meet their goals. You’ll lead workshops and develop training opportunities to nurture your team's professional growth. Your ability to manage complex data and strategic planning will be crucial as you work alongside university partners, creating a seamless application experience for prospective students. Additionally, your entrepreneurial spirit will be key in identifying new pathways for recruitment, as you analyze performance metrics and adapt strategies accordingly. If you're passionate about fostering educational opportunities and thrive in a leadership role, this position could be your perfect fit!

Frequently Asked Questions (FAQs) for Director of Undergraduate Admissions Role at HighPoint
What qualifications are required for the Director of Undergraduate Admissions position at High Point University?

To qualify for the Director of Undergraduate Admissions position at High Point University, candidates are required to have at least a Bachelor's degree, with a Master's degree preferred. The ideal candidate should also possess a minimum of six years of experience in Enrollment Management and at least four years in a leadership or management position. Strong communication skills, leadership capabilities, and a data-driven approach to decision-making are essential.

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What are the primary responsibilities of the Director of Undergraduate Admissions at High Point University?

The primary responsibilities of the Director of Undergraduate Admissions at High Point University include overseeing the entire Undergraduate Admissions application process, leading the Admissions Committee in application review, and developing comprehensive recruitment strategies. This role also requires collaboration with university partners to enhance application requirements and enrollment efforts, as well as representing the university at various professional events.

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What experience is preferred for candidates applying for the Director of Undergraduate Admissions at High Point University?

Candidates applying for the Director of Undergraduate Admissions at High Point University are preferred to have significant experience with a minimum of six years in Enrollment Management and at least four years managing professional staff. Experience with strategic planning and data analysis is also important to effectively guide the admissions team towards achieving recruitment goals.

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What role does data play in the Director of Undergraduate Admissions position at High Point University?

Data plays a critical role in the Director of Undergraduate Admissions position at High Point University. The director will utilize data to make informed decisions about recruitment strategies, assess application review processes, and improve enrollment workflows. Being data-driven helps the team identify key metrics that lead to achieving strategic enrollment goals, ultimately enhancing the university’s appeal to prospective students.

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How can I exemplify leadership as the Director of Undergraduate Admissions at High Point University?

As the Director of Undergraduate Admissions at High Point University, you can exemplify leadership by actively mentoring and developing your team, setting clear expectations, and fostering a collaborative environment. Demonstrating a commitment to professional growth through training workshops, providing constructive feedback, and encouraging innovative ideas are effective ways to lead the team toward successful enrollment outcomes.

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Common Interview Questions for Director of Undergraduate Admissions
Can you describe your previous experience in Enrollment Management?

When discussing your experience in Enrollment Management, highlight specific roles where you've contributed to recruiting strategies, application processes, or team leadership. Provide examples of your achievements, such as meeting enrollment goals or implementing successful marketing strategies.

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How do you handle difficult situations or conflicts within your team?

In answering this question, emphasize your approach to conflict resolution, such as fostering open communication, understanding differing perspectives, and providing solutions. Include a specific instance where you successfully resolved a conflict and the positive outcome that resulted.

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What strategies would you implement to meet enrollment goals?

Discuss data-driven strategies that analyze past enrollment metrics combined with market trends. Mention the importance of targeted outreach to prospective students and potential collaborations with key university departments to optimize recruitment efforts.

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Describe a time you implemented a successful recruitment strategy.

Share a detailed example of a recruitment strategy you implemented that led to measurable success. Include the planning process, the challenges you faced, and how you adapted your approach to achieve great results.

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How do you prioritize tasks and manage a team effectively?

Talk about your organizational skills and the tools or methods you utilize to prioritize tasks, such as setting clear goals and deadlines. Emphasize how you ensure your team understands their roles and how you delegate effectively.

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What is your experience with data analysis in the admissions process?

Describe your familiarity with various data analysis tools and methods that help in evaluating admissions strategies. Share how you've used data to guide decision-making and improve recruitment outcomes.

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How would you represent High Point University at national meetings?

Explain the importance of professional representation and how you would prepare for events by familiarizing yourself with the university's programs and values. Share how engaging with attendees and networking would strengthen High Point University’s reputation.

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What qualities do you think are essential for a successful Director of Undergraduate Admissions?

Identify key qualities such as excellent communication skills, a strategic mindset, strong leadership abilities, and a data-driven approach. Support your claims with examples of how these attributes lead to successful enrollment outcomes.

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How do you ensure that the admissions process is inclusive and equitable?

Discuss your commitment to inclusivity and equity within the admissions process. Share strategies you might implement to reach underrepresented groups and ensure all prospective students feel welcomed and evaluated fairly.

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What can you bring to the role that is unique to your experience?

Reflect on your unique experiences, such as specific skills or insights gained from past roles. Highlight how these experiences can contribute to innovative approaches to recruitment, enhancing team dynamics, or improving the admissions process at High Point University.

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