Sales Engineer

As a Sales Engineer at Hologram, you will lead the technical pre-sales relationship, provide guidance regarding technical architecture, and demonstrate the product features to potential clients. Your role will also involve acting as a subject matter expert on Hologram’s product suite, tackling technical support issues, and delivering end-to-end IoT expertise.

To apply for the Sales Engineer role at Hologram, candidates should have experience in building and deploying embedded systems or IoT devices, proven expertise in cellular connectivity and modems, and exposure to TCP/IP networking principles. An excellent communication skill set to convey complex technical concepts to a non-technical audience is also crucial.

Candidates with experience in IoT professional services or consulting, especially those advising clients on product development and design, will find that their background is highly valuable for the Sales Engineer role at Hologram. Additionally, experience in managing sales cycles with multiple stakeholders is beneficial.

Hologram fosters a fun and upbeat remote-first work environment, promoting trust and autonomy among team members. As a Sales Engineer, you'll be empowered to make impactful decisions that align with the company's core values, supporting both customers and team members alike.

Hologram values continuous learning and growth for its Sales Engineers by encouraging mastery of new technologies and industry trends. The company also offers a monthly benefits budget to support personal development, ensuring that team members have access to resources to enhance their skills and expertise.

To showcase your experience with cellular connectivity, focus on specific projects where you worked with cellular technologies. Explain the challenges faced and how you addressed them, as this will highlight your depth of knowledge relevant to the Sales Engineer role.

When explaining complex concepts to non-technical clients, use analogies and simple language. Tailor your explanation based on the client's familiarity with the topic, and be patient, allowing them to ask questions to clarify their understanding.

Building trust with clients involves consistent communication, showing empathy, actively listening, and delivering on promises. Share examples from past experiences where you successfully established rapport and maintained long-term relationships.

Stay informed about IoT technologies by following industry blogs, attending webinars, participating in networking events, and collaborating with peers. Offering examples of resources you utilize can highlight your commitment to ongoing learning.

Discuss a specific scenario where you identified a technical problem during the pre-sales process and outline the steps you took to resolve it. Emphasize how your solution benefited the potential client and brought value to the sales cycle.

Your experience with IoT product development is crucial as it shows your ability to understand the technical needs of the sales process. Discuss specific instances where your knowledge helped guide product design decisions that positively affected client relationships.

Collaboration is vital in sales engineering as it allows for effective knowledge sharing and enhanced problem-solving. Illustrate your experience working with cross-functional teams to drive successful outcomes and support client needs.

When facing objections, I actively listen to understand the client's concerns, ask clarifying questions, and provide data-driven responses. This ensures the client feels heard while reinforcing the value Hologram can offer.

Approach such situations by revisiting the technical concerns and offering tailored solutions while ensuring the client's needs are met. Share examples of similar experiences where your technical guidance helped unblock a sales deal.

Express your passion for technology, problem-solving, and helping clients succeed through connectivity. Sharing your enthusiasm for innovation and contributing to Hologram's mission will resonate positively with interviewers.