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Account Executive - ISSA Show North America - job 1 of 3

Company Description

Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business.

We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets.

Job Description

Sales Account Executive - ISSA Show North America

You'll play a crucial role in expanding our customer base and exploring new sectors within the commercial, industrial, and residential cleaning markets while representing the world’s leading brand. Your mission is to drive revenue growth by acquiring new customers while nurturing relationships with existing clients.

What You'll Do:

  • Drive Sales Growth: Sell across various products and revenue streams, aiming to exceed revenue targets with combination of existing business and new business acquisitions.
  • Develop Sales Strategies: Work with the Sales Manager and team to create and implement effective sales strategies. You'll craft engaging client tactics, deliver impactful presentations, and design customized packages that align with market trends.
  • Generate Leads: Proactively pursue new business opportunities through customer insights, networking, industry events, and market analysis.
  • Innovate: Contribute to and embrace new sales initiatives and programs designed to capture diverse demographics based on customer feedback.
  • Collaborate with Marketing: Partner with Marketing teams to generate quality leads and enhance customer acquisition efforts.
  • Nurture Customer Relationships: Grow the spend of existing customers in your territory year-over-year.
  • Negotiate Effectively: Handle customer objections proactively and secure successful sales outcomes through skillful negotiation.
  • Team Player: Work closely with the Sales Manager and internal teams on new key customers and floor placement strategies.
  • Manage Data: Keep accurate records of your sales pipeline, activities, and customer information in Salesforce CRM.

What You'll Bring:

  • A proactive approach to sales and customer relationships
  • Strong communication skills across diverse audiences
  • Ability to thrive in a dynamic, fast-paced environment
  • Passion for the cleaning industry and its evolving markets

Qualifications

Key Qualifications

  • Experience in sales, preferably in trade shows or conferences
  • Proven ability to grow revenue from existing and new accounts
  • Track record of meeting or exceeding sales targets
  • Skill in identifying cross-selling and upselling opportunities
  • Effective at addressing customer needs and concerns
  • Familiarity with CRM systems for customer data management and sales forecasting
  • Ability to thrive in a fast-paced environment with strong time management skills
  • Capable of navigating internal processes to secure support and resources
  • Strong collaborator, able to build relationships with exhibitors and team members
  • Eager to learn and stay updated on industry trends, products, and news
  • Open to occasional travel (10-20%) as needed for the role

We Value

  • Your unique perspective and experiences
  • A commitment to fostering an inclusive work environment
  • The ability to adapt and learn new skills
  • A passion for delivering excellent customer service
  • Creative problem-solving and innovative thinking
  • This role offers the opportunity to shape the growth of ISSA Show North America within the cleaning markets. We welcome applications from individuals with diverse backgrounds and experiences who can bring fresh perspectives to our team.
  • We're committed to creating an inclusive environment where you can do your best work and grow your career. Join us in making a difference in the cleaning industry!

Additional Information:

  • Location: Dallas, TX (hybrid)
  • Salary: $55,000 to $65,000, plus commission.
  • Job posting closes on March 26th, 2025

This role offers the opportunity to shape the growth of ISSA Show North America within the cleaning markets. We welcome applications from individuals with diverse backgrounds and experiences who can bring fresh perspectives to our team.

We're committed to creating an inclusive environment where you can do your best work and grow your career. Join us in making a difference in the cleaning industry!

Additional Information

Why work at Informa 

Employee experience is very important to us at Informa. On top of joining a supportive, diverse and ambitious team that welcomes all types of candidates. We are also flexible with different working patterns and prioritize promotions internally. Our benefits include:

  • Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive, and we support a range of working patterns.
  • Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks.
  • Broader impact: take up to four days per year to volunteer, with charity match funding available too.
  • Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves.
  • Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year.
  • Competitive benefits, including a 401k match, parental leave and an ESPP offering company shares at a minimum 15% discount.
  • Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more.
  • Recognition for great work, with global awards and kudos programs.
  • As an international company, the chance to collaborate with teams around the world

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

See how Informa handles your personal data when you apply for a job here.

Average salary estimate

$60000 / YEARLY (est.)
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$55000K
$65000K

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What You Should Know About Account Executive - ISSA Show North America, Informa Group Plc.

Being an Account Executive at ISSA Show North America, part of Informa Markets, is not just a job; it's a chance to take the reins in a fast-paced industry focused on commercial, industrial, and residential cleaning markets. Located at 222 W Las Colinas Blvd. in vibrant Irving, TX, you'll join a passionate team that's dedicated to creating invaluable platforms for businesses. Your days will be filled with excitement as you work to expand our customer base and nurture existing client relationships. The role comes with a sales-focused mindset, where you'll develop and implement effective sales strategies alongside the Sales Manager, driving sales growth by exceeding revenue targets. Prospective customers won't just see a sales pitch; they'll experience engaging presentations and customized packages tailored to their needs. You'll be encouraged to pursue new business opportunities through networking, insightful market analysis, and a keen sense of industry trends. With collaboration at its core, you'll work closely with the Marketing team to generate quality leads that will amplify customer acquisition efforts. And you're not just selling a product; you're building relationships and ensuring customer satisfaction through effective negotiations. Plus, you'll have the flexibility of a hybrid work model, working at home some days, while enjoying a supportive environment that believes in inclusivity and growth. With the opportunity to shape the future of ISSA Show North America and make a meaningful impact, this role is perfect for a passionate sales professional ready to make a difference in the cleaning industry. Ready to jump in? We can’t wait for you to apply!

Frequently Asked Questions (FAQs) for Account Executive - ISSA Show North America Role at Informa Group Plc.
What are the main responsibilities of the Account Executive at ISSA Show North America?

The Account Executive at ISSA Show North America is responsible for driving sales growth by acquiring new customers while nurturing existing relationships. This includes developing effective sales strategies, generating leads through networking and market analysis, and collaborating with marketing teams to produce quality leads. The role also involves negotiating sales outcomes, managing data in Salesforce, and being a proactive team player.

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What qualifications are needed to become an Account Executive at ISSA Show North America?

To be an Account Executive at ISSA Show North America, applicants should possess experience in sales, preferably in trade shows or conferences. A proven track record of meeting or exceeding sales targets is essential, along with strong communication skills and the ability to thrive in a fast-paced environment. Familiarity with CRM systems is critical for managing customer data effectively.

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How does an Account Executive drive sales growth at ISSA Show North America?

An Account Executive at ISSA Show North America drives sales growth by combining existing business with new customer acquisitions. This involves crafting engaging client tactics, delivering impactful presentations, and developing customized packages that resonate with market trends, all aimed at exceeding revenue targets.

Join Rise to see the full answer
What skills are valued for the Account Executive role at ISSA Show North America?

Valued skills for the Account Executive role at ISSA Show North America include proactive sales techniques, strong customer relationship management, excellent negotiation abilities, and the skill to adapt to dynamic market conditions. The ability to identify cross-selling opportunities and innovate sales strategies is also essential, alongside a genuine passion for the cleaning industry.

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What career development opportunities are available for Account Executives at ISSA Show North America?

ISSA Show North America offers extensive career development opportunities for Account Executives, including tailored training, access to online courses via LinkedIn Learning, and a culture that encourages internal promotions. Employees also gain valuable experience working with diverse teams on key projects within the industry.

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Common Interview Questions for Account Executive - ISSA Show North America
Can you explain how you approach new sales initiatives as an Account Executive?

When discussing new sales initiatives, focus on your understanding of market trends and customer needs. Highlight your ability to analyze data and gather insights that inform your sales strategies, and explain your methods for testing and adapting these initiatives based on feedback.

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How do you nurture relationships with existing clients in your role as an Account Executive?

Share your strategies for maintaining top-of-mind awareness, such as regular check-ins, providing value through industry insights, and customizing packages to their changing needs. Emphasize your commitment to their success and how you track customer engagement.

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Describe a successful negotiation tactic you would use as an Account Executive.

Discuss the importance of understanding the customer's pain points and using that information to guide your negotiation. Mention the role of building rapport and being solution-focused, positioning yourself as a partner rather than just a vendor to foster trust.

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What steps do you take to stay updated on industry trends relevant to your role?

Explain your methods for research, such as following industry publications, attending conferences, and networking with other professionals. Emphasize your passion for the industry and how it informs your sales approach.

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How do you handle customer objections during sales conversations?

Discuss your approach to listening actively to the customer's concerns and responding thoughtfully. Highlight your problem-solving skills and willingness to adapt solutions based on their feedback.

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What experience do you have with CRM systems, and how do you utilize them in sales?

Talk about your familiarity with CRM systems such as Salesforce. Explain how you use it for tracking customer interactions, managing your sales pipeline, and analyzing data to guide your sales strategies.

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Can you provide an example of a time you exceeded a sales target?

Use a specific example that showcases your skills and determination. Highlight your strategy, any challenges faced, and how your proactive approaches led to exceeding the target.

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How do you develop effective sales strategies in collaboration with your team?

Discuss the importance of open communication and leveraging team strengths. Outline how you gather input and data to create innovative strategies that align with market trends and customer needs.

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What role does networking play in your sales process as an Account Executive?

Emphasize how networking helps you build relationships and learn from others in the industry. Discuss attending events and engaging with both potential clients and peers to maximize opportunities.

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Why do you want to work as an Account Executive at ISSA Show North America?

Convey your enthusiasm for the cleaning industry and desire to make an impact within it. Share what excites you about working at ISSA Show North America specifically, such as its reputation and commitment to innovation.

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Informa plc is a multinational publishing, business intelligence, and events group. The company was founded in 1998 and is headquartered in London, United Kingdom.

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Full-time, hybrid
DATE POSTED
March 21, 2025

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