UX Specialist

As a UX Specialist at JYSK, your primary responsibilities include analyzing webshop performance to identify improvement areas, creating high-fidelity prototypes in Figma, collaborating with various departments to sync business goals with user needs, and writing conversion-focused UX copy. You will also conduct user research and A/B testing to enhance usability and optimize our e-commerce platform.

To qualify for the UX Specialist role at JYSK, you should have at least one year of experience in UX design within e-commerce, proficiency in A/B testing and conversion rate optimization, and a minimum of three years in UX/UI design with a mobile-first approach. Additionally, familiarity with Figma and UX research methods is essential, as is fluency in English.

As a UX Specialist at JYSK, you'll primarily use Figma for high-fidelity prototyping and design. Familiarity with various UX research methods and tools for A/B testing and usability audits will also be crucial for your day-to-day tasks in optimizing the digital customer experience.

Yes, JYSK offers flexibility to its UX Specialist employees, allowing you to work from home up to two days a week. This flexibility promotes a healthy work-life balance while enabling you to contribute effectively to the team.

The work culture at JYSK is characterized by openness and collaboration. As a UX Specialist, you will be part of a supportive team that values input from all members, encouraging creativity and a data-driven approach to decision-making. The relaxed environment fosters teamwork and rewards engagement, making it a great place to grow and develop your skills.

When asked about user research, it's important to describe your process clearly. Start by outlining methods you've used, such as surveys, interviews, or analytics tools, and how you translate findings into actionable insights. Emphasizing your data-driven approach and the importance of user feedback will demonstrate your suitability for the role.

In answering this question, provide a specific example of an A/B test where you identified a hypothesis, implemented changes, and assessed the results. Discussing the metrics you monitored and how the outcomes influenced future design decisions will showcase your analytical skills and effectiveness as a UX Specialist.

Mention your proficiency in Figma, detailing how you use it to create high-fidelity prototypes. You could also discuss other tools you have experience with, emphasizing the importance of prototyping in user testing and refining design based on feedback.

Discuss your methodology for gathering user needs, including conducting qualitative and quantitative research, usability testing, and iterating designs. Highlight how you seek to align business goals with user experience to underline your strategic thinking.

Share a scenario where you faced conflicts with stakeholders, how you actively listened to their concerns, and how you navigated the discussion to reach a consensus. Emphasizing your collaborative spirit will illustrate your ability to work well in a team-oriented environment.

Stay informed on the latest UX trends and be ready to discuss them, such as dark mode design, micro-interactions, or personalization. Illustrating your knowledge of industry trends will indicate your commitment to continuous learning and adaptation in the role.

Discuss specific UX metrics such as conversion rates, task completion rates, or user satisfaction scores. Providing examples of how you've tracked these metrics in past projects will show your accountability and focus on performance.

Outline your experience with mobile-first design principles, touching on how you prioritize features and functionality for mobile users. Mention any projects specifically focused on mobile UX to illustrate your expertise in this crucial area.

Talk about resources you regularly engage with, such as UX books, online courses, webinars, or UX communities. This will reflect your proactive approach and dedication to personal and professional growth as a UX Specialist.

Express your enthusiasm for JYSK’s mission, values, and the global reach of its e-commerce platform. Relate your skills and aspirations with the company culture and goals, emphasizing how you see yourself contributing uniquely to the team.