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Territory Manager - Fort Wayne, IN

The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra’s solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life.

A Territory Manager is responsible for securing new business and managing a sales area independently, often remotely from Kestra main offices. This position contacts and consults with a variety of clients in a mixture of clinical settings. In addition to direct sales responsibilities for a given territory, the Territory Manager provides training, on-going product service and support, and assistance in the reimbursement process.

ESSENTIAL DUTIES

* Responsible for the sales and ongoing support of Kestra products

* Consistently meet or exceed quarterly and annual sales targets as well as performance-based objectives

* Grow and develop trusted partner relationships with key accounts and stakeholders within the territory in a professional and ethical manner

* Prepare quarterly Business Plans and present to Regional Sales Leadership

* Ensure responsible and appropriate use of budgeted expenses by adhering to Kestra policies and procedures

* Attend key exhibits and conventions, as required

* Coordinate patient interaction with Clinical Advisors and Customer Care team

* Provide key feedback and information in a timely manner to appropriate internal stakeholders

* Work closely with leadership across the Sales and Marketing Teams to successfully implement market strategies

* Manage sales cycle from introduction to product delivery

* Build long-term partnerships from sales calls

* Manage pipeline of customers

* Proactively maintain positive client relationships

* Respond to client issues and complaints

* Maintain records and sales data

* Adhere to Pledge of Confidentiality

o Information regarding a patient of this company shall not be released to any source outside of this company without the signed permission of the patient. Furthermore, information will only be released internally on a need-to-know basis. All Team Members will not discuss patient cases outside the office or with anyone not employed by this company unless they are directly involved with the patient’s case.

COMPETENCIES

* Passion: Contagious excitement about the company – sense of urgency. Commitment to continuous improvement.

* Integrity: Commitment, accountability, and dedication to the highest ethical standards.

* Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service.

* Action/Results: High energy, decisive planning, timely execution.

* Innovation: Generation of new ideas from original thinking.

* Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind.

* Emotional Intelligence: Recognizes, understands, manages one’s own emotions and is able to influence others. A critical skill for pressure situations.

EDUCATION/EXPERIENCE REQUIRED:

-5+ years of documented sales experience in the medical space

-Experience with Challenger Sale, SPIN, or like sales model

-Demonstrated strong business acumen

-Excellent written and verbal communication skills

-Valid drivers license in state of residence with a good driving record

-Ability to consistently work remotely

-Must be able to achieve credentialing for hospital system entry including, but not limited to:

o Documentation of vaccination and immunization status

o Pass background check

o Pass drug screening testing

o Review and agree to hospital policies and procedures

o Completion of online courses, i.e., HIPAA, Bloodborne Pathogens and Electrical/Fire Safety

PREFERRED EXPERIENCE:

-Demonstrated experience with interventional cardiology, CRM, electrophysiology, and/or other cardiology call points

-Bachelor’s degree in business administration, sales, or marketing

-Knowledge of MS Office

-Experience with MS Teams

WORK ENVIRONMENT

* Fast paced field role

* Noise volume typical of being in the field or clinical setting

* Extended hours when needed

* Drug-free, as per FDA regulations

PHYSICAL DEMANDS

* Frequent repetitive motions that may include wrists, hands and/or fingers, such as keyboard and mouse usage

* Frequent stationary position, often standing or sitting for prolonged periods of time

* Frequent computer use

* Frequent phone and other business machine use

* Ability to lift up to 40 pounds unassisted, at times from in and out of vehicle

TRAVEL

* Frequent domestic travel by car and/or air required, up to 50 %

OTHER DUTIES:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Team Member. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.

Kestra offers a very competitive benefit package including Medical, Dental, 401K with Match, etc.

Pay equity is an important part of Kestra’s Culture. Our compensation ranges are guided by national and local salary surveys and take into consideration experience level and internal equity. Each role is benchmarked based on the job description provided If your qualifications and/or experience level are outside of the posted position, we encourage you to apply as we are growing fast and roles that are coming soon may not be posted.

Compensation: An annual salary of $100,000, in addition to a bonus and uncapped commission, commensurate with experience and location.

Kestra Medical Technologies is an equal opportunity employer. Kestra Medical Technologies does not discriminate on the basis of race, color, religion, national origin, veteran status, age, sexual orientation, gender identity and/or expression, marital status, disability, physical or mental status or any other characteristic protected by law.

We are unable to sponsor or take over sponsorship of employment visas at this time. Applicants must be eligible to work for any employer in the U.S.

Kestra manufactures and provides life-saving products regulated by the Federal Food and Drug Administration and under contract with Medicare.  Kestra maintains a drug free workplace and testing is a condition of employment.

Average salary estimate

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$100000K

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What You Should Know About Territory Manager - Fort Wayne, IN, Kestra Medical Technologies, Inc

Join the innovative team at Kestra Medical Technologies as a Territory Manager, where your sales prowess can truly save lives! As a key player in the cardiac medical device field, you'll be part of a company that harmoniously blends modern wearable technology with essential medical therapies. While managing your sales area mostly from home, you'll maintain relationships with diverse clients in clinical environments. Your primary goal will be to secure new business, meet and exceed sales targets, and enhance product support for our high-quality Kestra products. You’ll engage in meaningful consultations with key accounts, preparing business plans to present to Regional Sales Leadership, and directly interacting with patients alongside Clinical Advisors. At Kestra, we're on a mission to provide unmatched patient care, and your role will involve offering training, assisting with the reimbursement process, and gathering feedback to improve our offerings. If you're passionate about customer service and have solid sales experience in the medical space, this is an extraordinary opportunity for you to grow within a company dedicated to innovation and patient dignity. We emphasize collaboration among team members and a commitment to continuous improvement, all within a fast-paced, supportive environment. Ready to embrace a rewarding career that’s essential to healthcare? Apply to join Kestra Medical Technologies today!

Frequently Asked Questions (FAQs) for Territory Manager - Fort Wayne, IN Role at Kestra Medical Technologies, Inc
What are the main responsibilities of a Territory Manager at Kestra Medical Technologies?

A Territory Manager at Kestra Medical Technologies is responsible for driving sales growth and delivering outstanding support for Kestra's medical products. This includes securing new business, meeting sales targets, developing relationships with key accounts, and providing training and support services. Additionally, you’ll develop quarterly business plans, respond to client complaints, and ensure adherence to company policies.

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What qualifications are needed to become a Territory Manager at Kestra?

To qualify for the Territory Manager position at Kestra Medical Technologies, candidates should possess 5+ years of documented sales experience within the medical field, preferably with a focus on cardiology. Strong business acumen, excellent communication skills, and the ability to work independently while meeting customer needs are essential. Experience with specific sales models, along with a valid driver's license and compliance with hospital entry credentialing, is also required.

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How does Kestra Medical Technologies support professional development for Territory Managers?

Kestra Medical Technologies encourages continuous improvement and professional growth for its Territory Managers through regular training sessions, mentorship programs, and feedback opportunities. As you engage with key stakeholders and attend industry conventions, you'll enhance your expertise in cardiac medical devices and sales strategies, ensuring a fruitful career path.

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What is the work environment like for a Territory Manager at Kestra?

The work environment for a Territory Manager at Kestra Medical Technologies is fast-paced and dynamic. The role typically involves remote work with frequent domestic travel, utilizing modern communication tools for collaboration. Expect to interact with clinical teams and patients in various healthcare settings, keeping your work both challenging and fulfilling.

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What compensation and benefits can I expect as a Territory Manager with Kestra?

As a Territory Manager at Kestra Medical Technologies, you can expect a competitive compensation package featuring an annual salary of $100,000, alongside bonuses and uncapped commission. In addition to this, Kestra offers a comprehensive benefits package, including medical, dental, and a 401K with matching, promoting overall wellbeing and success.

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Common Interview Questions for Territory Manager - Fort Wayne, IN
Can you explain your experience in the medical sales industry?

When answering this question, focus on highlighting relevant experiences that demonstrate your sales achievements and understanding of medical devices. Be specific about the environments you've worked in and showcase any particular success stories that stand out.

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How do you prioritize your responsibilities in a territory with multiple clients?

Discuss a systematic approach to managing your client interactions, perhaps utilizing tools for scheduling and tracking sales. Emphasize your proactive communication skills and how you maintain relationships while ensuring all clients receive optimal support.

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Describe a challenging situation you faced in a sales role and how you overcame it.

Think of a specific instance where you turned a challenge into an opportunity, showcasing your problem-solving skills. Highlight the steps you took, the outcome, and what you learned from the experience.

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How familiar are you with Kestra's products and market?

Illustrate your willingness to research the company and its products prior to the interview. Discuss any relevant insights about wearable technology in cardiac health that excite you, showing that you understand Kestra's position in the market.

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What sales methodologies do you find most effective in the medical field?

Provide insights into sales strategies like the Challenger Sale or SPIN Selling, and explain why you believe they are effective. Draw upon your own experiences to highlight how you've successfully implemented such methodologies.

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How do you maintain compliance with industry regulations in your sales practices?

Emphasize your understanding of industry compliance, especially regarding patient confidentiality and safety regulations. Discuss how you ensure that your sales practices align with legal and ethical standards.

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What techniques do you use to build long-term client relationships?

Share your strategies for nurturing client relationships, focusing on communication, follow-ups, and responsiveness to client needs. Highlight examples where your efforts have led to long-term partnerships.

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How do you stay motivated when working remotely?

Discuss the strategies you use to stay organized and motivated, such as setting daily goals, using productivity tools, and maintaining regular communication with team members. Share how these methods contribute to your success.

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What role does data play in your sales strategy?

Highlight your ability to analyze sales data to inform your strategies. Discuss how you use metrics to track progress towards targets, identify trends, and adjust your approach as necessary.

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Why do you want to work for Kestra Medical Technologies?

Use this opportunity to express your alignment with Kestra’s mission and values, particularly the focus on patient care and innovative solutions. Share what excites you about contributing to their success.

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DATE POSTED
March 22, 2025

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