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School Operations Manager - (25-26) - job 2 of 2

Company Description

KIPP Texas Public Schools is a network of 54 public charter, open-enrollment, pre-k-12 schools educating nearly 32,000 students across Austin, Dallas, Houston, and San Antonio. Together with families and communities, our mission is to create joyful, academically excellent schools that prepare students with the skills and confidence to pursue the paths they choose - college, career, and beyond - so they can lead fulfilling lives and build a more fair world.

Founded in Houston in 1994 and operating as KIPP Texas since 2018, we are looking to hire a diverse team of dynamic, collaborative, and dedicated individuals with an unyielding belief that every child will succeed. Join a Team and Family with an unwavering commitment to creating classrooms, offices, and communities rooted in belongingness, academic success and joy. If you are passionate about joining a mission and values-driven community who wants every child to want to run to school, the KIPP Texas Team and Family is for you!

KIPP Public Schools is a national network of public charter schools that prepares students with the skills and confidence to create the future they want for themselves, their communities, and us all. We are a network of 278 schools with nearly 16,500 educators and 190,000 students and alumni.

You can see all our job opportunities at https://kipptexas.org/join-our-team/.

Job Description

The Opportunity

The School Operations Manager is a school based position that assists with all finance and operations functions necessary to run a high-performing school. This includes coding invoices, purchasing, facilities, food services, transportation, technology, student recruitment, student data, regulatory compliance, and academic operations support. The School Operations Manager serves as a key member of the school’s Front Office Team, ensures that the school’s operations meet high standards of operational excellence, families are offered outstanding customer service, and enables instructional leaders and staff to focus on driving strong student achievement outcomes.

This is a pooled opportunity. By applying to this position, you are expressing interest in being considered for current and future openings for this role at various campuses within Houston. As positions become available over the next few months, our team will review applications and reach out to candidates whose skills and experience align with the needs of our campuses.

We encourage you to apply if you are interested in joining our team, even if you do not see an immediate opening at your preferred campus.

Key Responsibilities

  • Supervises School Operations Associate
  • Purchases items & services for the school; knows the procurement process, is trained in KIPPeMart
  • Codes invoices, collects money (e.g. EOY trips, club fees), prepares deposits 
  • Implements the arrival and dismissal procedure (car flow, bus line up, walkers)
  • Manages the day to day busing operations for their school; rosters, parent requests/ issues, student line-up process, parent and student ID tags, student behavior; works closely w/ their Bus Coordinator Lead for needs and changes
  • Manages Child Nutrition day to day logistics (meal card replacement, supper rosters); works closely with the Child Nutrition Field Supervisor
  • Manages school event coordination (i.e. meet the teacher night, parent engagement sessions, enrollment and recruitment activities – working with Regional Student Recruitment)
  • Manages copier and teacher workroom supplies, troubleshoots copiers, trained on the copiers 
  • Manages any student technology program the school runs (i.e. Chromebooks)
  • Updates any school based calendar for the School Leader
  • Supports field lesson logistics (booking buses, ordering sack lunches, hotel rooms, travel, etc.)
  • Manages any school based social media communications/ postings
  • Gives parent tours for potential student prospects  
  • Schedules shared space
  • Performs other duties as assigned by the Assistant Principal of Operations

Qualifications

Skills and Qualifications

  • Bachelor’s degree preferred 
  • 3 to 5 years of work experience, preferably in education and/or business or operations management  
  • Demonstrated leadership skills (e.g. at least 1 year managing a team or large projects)
  • Strong project and time management skills; ability to effectively backwards plan, juggle multiple priorities with great attention to detail, and deliver consistent and timely results
  • Strong strategic and analytical skills with an aptitude for shifting from fire-fighting to systems-building
  • Sense of humility, customer service mindset, and shows urgency and the ability to proactively solve problems and make decisions quickly
  • Team player with strong interpersonal and stakeholder management and relationship building skills
  • Ability to lead, influence, and hold others accountable to upholding high standards of operational excellence
  • Ability to be calm under pressure, especially in difficult conversations with parents and staff
  • Excellent organizational, verbal, and written communication skills
  • Excellent computer skills, including Microsoft Word, Microsoft PowerPoint, Microsoft Excel; Google Drive, Google Docs, and Google Sheets
  • Desire to continuously learn and increase effectiveness as a professional 
  • Unwavering commitment to the KIPP Texas mission, core values and willingness to go above and beyond to meet the needs of KIPP Texas students, families, and staff

Additional Information

Compensation and Benefits

Salary is based on years of experience, degree of education, and level of expertise.

As a full-time KIPP Texas employee you are eligible to participate in all KIPP Texas’ benefit plans. KIPP Texas offers a robust variety of benefits choices with competitive rates, including medical, dental, and vision options, life insurance, and disability plans.

KIPP provides equal employment opportunities for all applicants and employees. As an equal opportunity employer, we hire without consideration of race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status, or disability.

Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About School Operations Manager - (25-26), KIPP

Join KIPP Texas Public Schools as a School Operations Manager in Houston, TX, where you will play an essential role in the heart of our education system. Here, we prioritize creating joyful, academically excellent schools that empower nearly 32,000 students to achieve their dreams. As the School Operations Manager, you’ll oversee various critical functions that help keep our high-performing school running smoothly. From managing finances and purchasing to coordinating transportation and food services, your hands will be busy ensuring we deliver the best possible support for our educators and students. Your role as a key member of our Front Office Team means providing outstanding customer service to families while enabling instructional leaders to maintain focus on driving student achievement. You’ll collaborate with colleagues to implement effective processes in areas like student recruitment and compliance while also providing logistical support for field lessons and school events. This position offers the opportunity to work across multiple campuses in Houston, giving you a chance to make a broader impact. If you’re passionate about education and a dedicated team player, KIPP Texas is looking for someone exactly like you to help our students thrive and fulfill their potential. Your commitment to operational excellence will be vital to our mission, so if you believe every child deserves a chance to excel, let’s make it happen together!

Frequently Asked Questions (FAQs) for School Operations Manager - (25-26) Role at KIPP
What are the main responsibilities of a School Operations Manager at KIPP Texas Public Schools?

As a School Operations Manager at KIPP Texas Public Schools, your primary responsibilities include supervising the School Operations Associate, managing procurement processes and coding invoices, as well as overseeing daily busing operations and coordinating child nutrition logistics. You'll also manage the scheduling and logistics for school events, maintain effective communication with parents and students, and ensure compliance with regulatory requirements. Your role is crucial in maintaining a high standard of operational excellence within the school.

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What qualifications are required for the School Operations Manager position at KIPP Texas?

To qualify as a School Operations Manager at KIPP Texas, candidates should ideally hold a Bachelor's degree and possess 3 to 5 years of relevant work experience in education or operations management. Strong leadership and project management skills are essential, along with excellent organizational and communication abilities. You should also demonstrate a customer service mindset and the ability to work collaboratively with diverse stakeholders.

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How does the School Operations Manager contribute to student achievement at KIPP Texas?

The School Operations Manager directly supports student achievement at KIPP Texas by ensuring that operational functions run efficiently, allowing teachers and educational leaders to focus on delivering quality instruction. By providing logistical support for school events, managing student transportation, and fostering a positive environment for families, you'll help create a foundation where students can thrive academically and socially.

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What kind of experience is preferred for the School Operations Manager position at KIPP Texas?

Preferably, candidates for the School Operations Manager role at KIPP Texas should have experience overseeing teams or managing large projects within an educational or business context. A demonstrated ability to handle multiple priorities with attention to detail and a proactive approach to problem-solving are highly valued. You’ll need to showcase your leadership skills and a commitment to building strong relationships with both staff and families.

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What unique aspects does KIPP Texas Public Schools offer for the School Operations Manager role?

KIPP Texas Public Schools offers a unique opportunity for School Operations Managers to make a significant impact within a mission-driven environment. You will be part of a collaborative team working towards educational equity while also having the chance to engage with diverse students and families. The role allows you to develop your leadership skills and enjoy a supportive work culture that prioritizes professional growth and community involvement.

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Common Interview Questions for School Operations Manager - (25-26)
How do you manage competing priorities in a fast-paced school environment?

To manage competing priorities effectively, I typically start by evaluating urgent versus important tasks and establishing a flexible schedule. I prioritize key responsibilities but remain adaptable to changing circumstances. Clear communication with team members and stakeholders also helps in aligning priorities and ensuring collaborative problem-solving.

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Can you share an example of a time when you improved operational efficiency?

Absolutely! In my previous role, I noticed that the process for managing supplies was inefficient and led to delays. I implemented a new tracking system that streamlined orders and reduced processing time by 30%. By fostering a collaborative approach with my colleagues, we effectively increased our operational efficiency.

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What strategies do you use to ensure compliance with school regulations?

I prioritize staying informed about local, state, and federal regulations that affect our operations. Regular training sessions for staff and periodic audits help ensure compliance. Additionally, establishing clear communication channels allows me to address any concerns promptly and cooperatively.

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How do you build strong relationships with students and families?

Building strong relationships starts with consistent communication. I make it a point to engage with families during school events, and I’m proactive about addressing their concerns. Additionally, I believe in creating a welcoming atmosphere where everyone feels heard and valued, which ultimately fosters trust and rapport.

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Describe a challenging situation you faced in your previous roles and how you handled it.

In one instance, we faced a sudden staffing shortage that impacted operations. I quickly assessed team capabilities and redistributed responsibilities while actively seeking temporary assistance. By maintaining open communication and involving the team in problem-solving, we overcame the challenge and continued our operations smoothly.

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How do you approach conflict resolution within the team?

I approach conflict resolution with empathy and openness. I encourage team members to express their concerns and ensure a neutral space for discussion. By facilitating a dialogue, I can help clarify misunderstandings and mediate towards a collaborative solution. This reinforces our team's cohesiveness and commitment to operational excellence.

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What role do you think a School Operations Manager plays in the academic success of students?

A School Operations Manager plays a critical role in ensuring that the school's infrastructure supports academic initiatives. By managing logistics, resources, and compliance, I allow educators to focus on their teaching. This supportive environment enhances the educational experience, contributing to student success in and out of the classroom.

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How do you prioritize tasks during peak periods like school events or enrollment?

During peak periods, I employ strategic planning and time management techniques. I break tasks into manageable segments, delegating responsibilities where possible, and establish a timeline to keep everything on track. Prioritizing tasks that have the highest impact on the event or enrollment process ensures smooth execution and overall success.

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What tools or technologies do you find most helpful in managing school operations?

I find that project management tools, spreadsheets, and communication platforms are incredibly valuable in managing school operations. Using these technologies helps streamline processes, manage data effectively, and foster communication among team members, which is essential for operational success.

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Why do you want to work for KIPP Texas Public Schools as a School Operations Manager?

I am passionate about the mission and values of KIPP Texas Public Schools. I believe in equitable education and creating an environment where every student thrives. Joining KIPP Texas aligns with my commitment to operational excellence and my desire to positively impact the lives of students and their families.

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MATCH
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TEAM SIZE
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 29, 2025

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