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Human Resources Manager

TITLE: Human Resources Manager

LOCATION: El Paso, TX

TRAVEL: May require occasional travel to contract sites or company events

About Us

The Providencia Group is led by a purpose: to address global challenges and make an impact that matters through delivering transformative solutions.  This purpose defines who we are and extends to relationships with our clients, our people, and our communities.   We combine purpose, innovation, and experience to deliver impactful results.

About The Team

We are problem solvers working with leading agencies and organizations to help them address many of today’s most complex challenges. Our world-class team of technologists, program managers, and subject matter experts is uniquely qualified to address ever-evolving, large-scale challenges. In an imperfect world, The Providencia Group puts capability and purpose into action.

What you’ll be part of – TPG Culture

At TPG, we expect incredible tangible results.  TPG professionals play a unique role in delivering these results.  We reach across disciplines and borders to serve our global organization.  We provide a roadmap for focusing on people, our work, and continuous improvement.  We see people as people, take care of each other, commit to the mission, move quickly and bravely, get better every day, and seek truth.  We are the backbone of TPG.

About the Role

The Human Resources (HR) Manager is a highly experienced, strategic, and people-focused leader responsible for overseeing the full lifecycle of Human Resource functions at TPG in an in-person capacity. This role plays a key part in advancing personnel strategies that align with TPG’s values and mission in the government contracting space, with a strong emphasis on employee engagement, retention, compliance, and performance management.

The HR Manager will oversee a team of HR professionals, champion workforce satisfaction, reduce attrition, and ensure that all HR operations run smoothly. Candidates with experience in the Service Contract Act (SCA) and government contract workforce management are strongly preferred.

What You’ll Do

  • Lead, manage, and mentor a team of Human Resource Generalists and Human Resource Business Partners (HRBPs) to ensure high-quality employee, candidate, and customer service experience.

  • Develop and execute people strategies that align with TPG’s organizational goals and values.

  • Proactively stay updated on industry trends and apply best practices in HR.

  • Design and implement initiatives to increase employee engagement and satisfaction.

  • Conduct and analyze employee surveys to assess employee needs and address areas for improvement.

  • Use data-driven methods to monitor and reduce attrition across programs and departments.

  • Lead employee recognition, rewards, and wellness initiatives.

  • Ensure compliance with federal, state, and local labor regulations, including FLSA, EEOC, FMLA, ADA, and workplace safety.

  • Handle and guide investigations and disciplinary actions in a fair and consistent manner.

  • Oversee onboarding, orientation, and offboarding programs to deliver a seamless employee lifecycle.

  • Ensure new hires are welcomed with proper itineraries, communications, and onboarding materials.

  • Monitor, audit, and enhance HR systems, procedures, and documentation practices.

  • Coordinate with leadership to manage performance review cycles and leadership development.

  • Guide managers and employees through performance improvement and resolution processes.

  • Hire, train, and develop internal HR talent to support evolving organizational needs.

  • Create and facilitate open channels of communication between employees and management.

  • Foster a collaborative, inclusive, and respectful workplace culture.

  • Serve as a trusted advisor to managers and executives on personnel-related strategies and decisions.

Minimum Qualifications & Skills

  • Bachelor’s degree in Human Resources, Business Administration, or a related field.

  • 10+ years of progressive HR experience, preferably in government contracting.

  • SCA experience (preferred).

  • Professional certifications such as SHRM-CP/SCP, PPS, SPSM, or PSCI (preferred).

  • Strong working knowledge of employment laws, HR best practices, and federal compliance requirements.

  • Proven experience in employee engagement, attrition reduction, and internal investigations.

  • Demonstrated leadership, interpersonal, written, and verbal communication skills.

  • Ability to maintain confidentiality and use sound judgment in handling sensitive matters.

  • Skilled in negotiation, conflict resolution, and strategic problem-solving.

  • Ability to communicate effectively across departments and with internal and external customers, stakeholders, and employees at all levels.

  • Committed to providing outstanding customer service and representing the company in a professional manner.

  • Proficiency in enterprise-wide HRIS systems.

  • Experience with Workday HRM (preferred).

  • Must possess strong computer skills in MS Office, including Excel, Word, Outlook, and Teams.

  • Ability to type 55 wpm.

Work Environment

This is an in-person position working out of the El Paso, TX office.

Work Schedule

This is a full-time position that typically works business hours Monday through Friday. Hours may vary depending on needs and may at times include evenings, or weekends to meet specific project requirements. May require occasional travel to contract sites or company events.

Condition of Employment

  • Complete a rigorous culture and competency testing process.

  • Complete a Drug Test.

  • Must be at least 21 years of age.

  • A valid U.S. Driver’s license.

  • Ability to obtain a Public Trust Clearance Tier 2.

Security Clearance/Background Check Requirements

  • Applicants selected will be subject to a government background investigation and may need to meet eligibility requirements for access to classified information.

  • Must be a U.S Citizen or Permanent Resident.

  • U.S. Residency requirement - 3 consecutive years in the last 5 years.

  • Child Abuse/Neglect Report (CAN) or child protective services check to the satisfaction of contract requirements.

  • Internal background check to the satisfaction of contract requirements.

Physical Demands

  • Standing/Walking/Mobility: Must have mobility to attend meetings with other managers and employees.

  • Climbing/Stooping/Kneeling: 10% of the time.

  • Lifting/Pulling/Pushing: 10% of the time.

  • Fingering/Grasping/Feeling: Must be able to write, type and use a telephone system 100% of the time.

  • Sitting: Sitting for prolonged and extended periods of time.

For more information about the company please visit our website at https://www.theprovidenciagroup.com

Providencia is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability or any other federal, state or local protected class.

TPG complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities.

 

If you require accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquires to HRsupport@theprovidenciagroup.com 

Average salary estimate

$90000 / YEARLY (est.)
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$80000K
$100000K

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What You Should Know About Human Resources Manager, kmkp

Are you ready to take your Human Resources expertise to the next level? The Providencia Group in El Paso, TX, is on the lookout for a skilled Human Resources Manager who thrives in a dynamic environment. You’ll play a crucial role in shaping our workforce strategies and ensuring our HR functions run smoothly. At TPG, your leadership will inspire a talented team of HR professionals, guiding them to foster employee engagement, enhance retention, and ensure compliance with labor regulations. Your responsibilities will include everything from developing people strategies that resonate with our organizational values to conducting in-depth employee surveys that lead to meaningful improvements. If you've got a background in government contracting and are skilled in navigating the complexities of the Service Contract Act (SCA), you’d make a great fit for our team. We believe in the power of collaboration and trust; as an HR Manager, you'll serve as a trusted advisor to leadership, championing a culture of inclusivity and respect. Join us as we tackle some of today's most significant challenges and create a workplace where everyone feels valued and motivated to contribute their best work.

Frequently Asked Questions (FAQs) for Human Resources Manager Role at kmkp
What are the primary responsibilities of a Human Resources Manager at The Providencia Group?

The primary responsibilities of the Human Resources Manager at The Providencia Group include overseeing the full lifecycle of HR functions, managing and mentoring a team of HR professionals, developing people strategies that align with organizational goals, and ensuring compliance with labor regulations. You will be instrumental in enhancing employee engagement through surveys and wellness initiatives, as well as handling onboarding processes and performance management.

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What qualifications are required for the Human Resources Manager position at The Providencia Group?

To qualify as a Human Resources Manager at The Providencia Group, you should hold a Bachelor’s degree in Human Resources, Business Administration, or a related field. Additionally, the role demands at least 10 years of progressive HR experience, preferably in government contracting. Experience with the Service Contract Act (SCA) is strongly preferred, and professional certifications like SHRM-CP/SCP or PPS are beneficial.

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How does The Providencia Group support employee engagement and retention in the role of Human Resources Manager?

At The Providencia Group, the Human Resources Manager plays a vital role in supporting employee engagement and retention. This is accomplished through designing initiatives that focus on employee satisfaction and wellness, conducting regular employee surveys to gather insights, and implementing recognition and rewards programs that celebrate employee contributions. Your leadership will foster a collaborative and respectful workplace culture that values each team member.

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What is the work environment like for a Human Resources Manager at The Providencia Group?

The work environment for the Human Resources Manager at The Providencia Group is vibrant and team-oriented, based in the El Paso, TX office. This is primarily an in-person role that may require occasional travel to contract sites or company events. You'll work regular business hours, Monday through Friday, with flexibility depending on project needs.

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What skills are essential for success as a Human Resources Manager at The Providencia Group?

Successful Human Resources Managers at The Providencia Group exhibit strong leadership skills, a robust understanding of employment laws, and remarkable interpersonal abilities. Key skills include strategic problem-solving, conflict resolution, and effective communication across all levels of the organization. Being data-driven and fostering open channels of communication significantly contribute to navigating the dynamic HR landscape.

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Common Interview Questions for Human Resources Manager
What strategies would you implement to improve employee engagement as a Human Resources Manager?

To improve employee engagement, I would conduct regular surveys to understand employee needs and interests. Then, I would develop tailored initiatives that resonate with our team, such as wellness programs, professional development opportunities, and employee recognition schemes. Creating a culture of open communication where employees feel heard and valued is also crucial.

Join Rise to see the full answer
How do you ensure compliance with labor regulations in HR practices?

Ensuring compliance with labor regulations begins with staying updated on federal, state, and local laws. I would implement regular audits of current HR practices and provide training sessions for the team on regulatory changes. It’s vital to create procedures that are aligned with these regulations and be proactive in addressing potential compliance issues.

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Can you describe an effective onboarding program you’ve managed?

An effective onboarding program I managed included a structured orientation process, a detailed welcome itinerary for new hires, and mentorship pairings with seasoned employees. We also incorporated feedback mechanisms to continually improve the onboarding experience, ensuring new hires felt welcomed, informed, and prepared to contribute from day one.

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What methods would you use to reduce employee attrition?

To reduce attrition, I would implement a combination of data analysis to identify turnover trends and targeted HR initiatives. By engaging with employees through surveys and feedback sessions, I can address concerns directly. Additionally, enhancing career development programs and improving recognition of employee accomplishments would contribute to retention efforts.

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How do you handle conflicts between employees?

Handling conflicts involves a structured approach: first, I would listen to both parties involved to understand the situation. Then, I would facilitate a discussion aimed at resolution while encouraging open communication and empathy. If necessary, I would provide conflict resolution resources and ensure that follow-ups occur to prevent recurrence.

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What role does data play in your decision-making process as an HR Manager?

Data plays an instrumental role in HR decision-making as it provides insights into employee satisfaction, retention rates, and the effectiveness of HR programs. I use analytics to measure the outcomes of initiatives and guide strategic improvements, ensuring that our HR practices are aligned with organizational goals and employee needs.

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Describe a time when you successfully led a team through a significant change.

I led my team through a significant restructuring by first creating a detailed communication plan that outlined the reasons for the change. I organized workshops to address employee concerns and facilitated team-building exercises to build trust and collaboration during the transition. This transparent approach fostered a positive atmosphere and minimized resistance.

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What is your approach to performance management?

My approach to performance management focuses on setting clear expectations and continuous feedback. I prefer a collaborative method where employees and managers engage in regular check-ins and performance reviews. This ensures alignment on goals and identifies growth opportunities, fostering a culture of accountability and professional development.

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How do you prioritize HR tasks in a fast-paced environment?

In a fast-paced environment, prioritizing HR tasks involves strategic planning based on organizational goals and immediate needs. I focus on high-impact initiatives first and delegate responsibilities effectively within my team. Utilizing project management tools can help keep tasks organized and ensure deadlines are met without sacrificing quality.

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What steps do you take to foster diversity and inclusion in the workplace?

Fostering diversity and inclusion starts with implementing inclusive hiring practices, such as diverse recruitment panels and outreach programs targeting underrepresented communities. Additionally, I would promote diversity training initiatives and ensure all employees feel valued and included through mentorship and employee resource groups.

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EMPLOYMENT TYPE
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DATE POSTED
April 21, 2025

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