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Associate Manager, Quality Management

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Associate Manager, Quality Management

Job Code: 21760

Job Location: Tulsa, OK (Onsite)

Job Schedule: 9/80

 

 

Job Summary:

Leadership position within our Operations organization, leading the Quality Assurance function for multiple facilities. The Manager of Quality will oversee the quality management system for our entire portfolio of products and processes, including, but not limited to inspections, quality engineering, and audit requirements. This role will have several direct reports, as well as a dotted line direct report from Supplier Quality.

 

Job Description:

  • Ability to obtain and maintain a Secret security clearance.
  • Collaborate in formulating strategic plans and take the lead role to implement the approved plans relating to the Quality Management System (QMS)
  • Accountable for maintaining the QMS to meet ISO 9001 standard and to continually improve the QMS to meet the business needs including compliance to the AS9100D standard
  • Direct key Quality Engineering staff to achieve business objectives.
  • Lead and promote a culture of continuous improvement and operational excellence.
  • Manage, mentor, and train Quality Engineering.
  • Define key performance metrics and drive performance to meet targets.
  • Ensure compliance with AS9100D requirements.
  • Plan, develop, and direct our quality assurance programs to ensure compliance with process, product, and service requirements
  • Establish annual plans necessary to achieve the goals of the overall strategic plan
  • Ensure all staff are aligned with L3Harris mission, vision, values, goals and the overall objectives of the corporation
  • Direct key staff in Quality Assurance and ensure quality goals are met.
  • Ensure compliance to EH&S and security guidelines
  • Review monthly results with business leaders to evaluate progress toward achievement of operating plans. Identify and implement appropriate business metrics to monitor performance and communicate with staff.
  • Manage, mentor and train staff as appropriate. 
  • Foster collaborative relationships with the Manufacturing, Supply Chain, Configuration Management, Engineering, Quality, Program Management and Finance groups.
  • Implement corrective/preventative measures to address customer concerns as well as manage and report on the cost of non-conformance.
  • Strong Operational experience and proven track record in implementing continuous improvement programs.
  • Thorough and comprehensive knowledge and experience with ISO 9001 and AS9100D 
  • Knowledge of and experience with continuous process improvement techniques and tools such as Six Sigma, Total Quality, Capability Maturity Model Integrated (CMMI).
  • Experience in aerospace/military product support an asset.

 

Qualifications:

  • Bachelor’s Degree with a minimum 6 years prior relevant experience. Graduate Degree with a minimum of 4 years of prior related experience. In lieu of a degree, minimum of 10 years of prior related experience.
  • Must be a U.S. Citizen

 

Preferred Additional Skills:

  • Active DoD Secret security clearance
  • Advanced proficiency in Microsoft Excel
  • SAP MRP system experience
  • Strong verbal and written communication skills 
  • Six Sigma Green Belt Certified, APICS, or ISM certification preferred but not required
  • Experience with managing and coordinating multiple teams within a program or project.

 

#LI-AS1

L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish . For information regarding your Right To Work, please click here for English or Spanish .

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What You Should Know About Associate Manager, Quality Management, L3Harris Technologies

Are you ready to take your career to the next level with L3Harris as an Associate Manager of Quality Management? Located in beautiful Tulsa, Oklahoma, this leadership role is looking for someone with a passion for quality assurance and operational excellence. At L3Harris, we pride ourselves on our commitment to empowering our employees and upholding the highest standards of performance. In this position, you will oversee the quality management system across multiple facilities, leading a talented team in ensuring compliance with ISO 9001 and AS9100D standards. This is your chance to collaborate with key stakeholders from various departments to foster a culture of continuous improvement while enhancing our products and processes. You’ll manage audits, inspections, and mentoring staff to help them achieve their best work. The role requires a strong understanding of quality engineering principles and an ability to implement effective change. If you have a Bachelor’s and at least six years of prior experience, along with a secret security clearance, we want to hear from you! Join us in our mission to support national security by delivering top-notch technology solutions through unwavering dedication and innovative thinking.

Frequently Asked Questions (FAQs) for Associate Manager, Quality Management Role at L3Harris Technologies
What are the responsibilities of an Associate Manager of Quality Management at L3Harris?

As an Associate Manager of Quality Management at L3Harris, you will be responsible for overseeing the quality management system for our products and processes. This includes managing audits, inspections, and Quality Engineering staff. You will lead the charge in ensuring compliance with ISO 9001 and AS9100D standards, while also fostering a culture of continuous improvement across multiple facilities. Effective collaboration with departments like Manufacturing, Supply Chain, and Program Management is essential in achieving operational excellence.

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What qualifications do I need to apply for the Associate Manager of Quality Management position at L3Harris?

To apply for the Associate Manager of Quality Management position at L3Harris, you need a Bachelor’s Degree with a minimum of 6 years relevant experience or a Graduate Degree with at least 4 years of relevant experience. Alternatively, you can have a minimum of 10 years of prior related experience in lieu of a degree. An active DoD Secret security clearance is required as well, along with knowledge of ISO 9001 and AS9100D standards.

Join Rise to see the full answer
How can I prepare for the Associate Manager of Quality Management interview at L3Harris?

Preparing for your Associate Manager of Quality Management interview at L3Harris involves understanding the key responsibilities of the role, including leading quality assurance functions and implementing quality management systems. Familiarize yourself with industry standards like ISO 9001 and AS9100D, and be ready to discuss your experience in continuous improvement techniques, such as Six Sigma. Additionally, showcasing your leadership skills and ability to mentor a team will be critical.

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What skills are essential for the Associate Manager of Quality Management at L3Harris?

Essential skills for the Associate Manager of Quality Management at L3Harris include strong operational experience, proficiency in Microsoft Excel, excellent verbal and written communication skills, and knowledge of SAP MRP systems. Familiarity with continuous process improvement methodologies, such as Six Sigma, and experience in the aerospace or military sectors can also be key advantages in this role.

Join Rise to see the full answer
What kind of work environment can I expect as an Associate Manager of Quality Management at L3Harris?

As an Associate Manager of Quality Management at L3Harris, you can expect a supportive and inclusive work environment. The company values collaboration and encourages employee growth and development. You'll work with a diverse team committed to excellence and share a common goal of supporting national security through high-quality technological solutions.

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Common Interview Questions for Associate Manager, Quality Management
How do you ensure compliance with quality standards in your work?

When answering this question, emphasize your experience with quality audits and monitoring processes. Discuss specific examples where you've successfully implemented ISO 9001 or AS9100D standards in past roles. Highlight the importance of training staff and fostering a culture of accountability in maintaining compliance.

Join Rise to see the full answer
Can you explain a continuous improvement initiative you led?

For this question, prepare a detailed account of a specific project where you implemented a continuous improvement initiative using methodologies like Six Sigma. Detail the problem, the steps you took, the tools you used, and the results achieved, ensuring to connect the initiative back to enhanced quality management outcomes.

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How do you handle conflict within your team?

Demonstrate your conflict resolution skills by providing an example of a past situation. Explain your approach to understanding different perspectives and facilitating open communication among team members. Highlight how you focused on common goals to foster collaboration and a positive working environment.

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What performance metrics do you consider important for quality management?

Discuss specific performance metrics that align with quality management objectives, such as defect rates, customer satisfaction scores, and adherence to timelines. Highlight how you’ve utilized data to inform decisions and continuously improve processes based on those metrics.

Join Rise to see the full answer
Describe your experience working with cross-functional teams.

Illustrate your previous experiences collaborating with teams across different departments. Share a story where cross-functional collaboration led to significant improvements in product or process quality. Mention your approach to ensuring all parties align with the overall project or quality goals.

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What is your approach to mentoring junior Quality Engineers?

When discussing your mentorship style, focus on the importance of hands-on training and encouraging autonomy. Share your methods for guiding junior engineers to take ownership of their projects while providing continuous feedback and resources for development.

Join Rise to see the full answer
How do you prioritize multiple projects and deadlines?

Explain your organizational strategies, such as using project management tools or prioritization matrices. Discuss how you assess project importance and urgency, ensuring that team members are clear on their responsibilities and timelines.

Join Rise to see the full answer
What do you know about L3Harris's quality management system?

To answer this, conduct research on L3Harris’s commitment to excellence in quality management. Mention specific systems, standards, or initiatives related to quality, including references to their compliance with ISO 9001 and AS9100D certifications and how you align with those values.

Join Rise to see the full answer
Can you provide an example of a time when you improved a quality process?

Prepare a case study where you initiated a quality process enhancement. Outline the challenges faced, the solution implemented, and the outcomes. Focus on quantifiable results, demonstrating how your improvements contributed to operational success and customer satisfaction.

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DATE POSTED
April 1, 2025

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