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Associate Director - Consumer & Retail

End Date

Friday 18 April 2025

Salary Range

£0 - £0

We support flexible working – click here for more information on flexible working options

Flexible Working Options

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Job Description Summary

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Job Description

JOB TITLE: Associate Director - Consumer & Retail
LOCATION(S): Edinburgh and Glasgow

SALARY: Competitive Package

HOURS: Full Time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of your time, in the office.

About us

Join our dynamic Corporate Sector Coverage (CSC) team at Lloyds Banking Group, where we manage relationships with high-profile corporate clients across the UK, North America and Europe. Our Consumer (Retail, Consumer Goods, Food and Drink) team is at the forefront of financing and supporting some of the largest and most influential companies in the UK, with a global reach, including Tesco, JD Sports and Burberry. We’re passionate about enabling our clients to grow and thrive in a fast-paced sector, providing a comprehensive range of balance sheet, hedging, cash management solutions and much more.

We're currently recruiting for an excellent opportunity for an Associate Director to join our Consumer team. You'll work on a diverse portfolio of Investment Grade and Leveraged Finance transactions, gaining unique depth and breadth of experience. You'll have the opportunity not only to play a lead role in the Scotland portfolio but gain access to the wider Consumer portfolio to support our ambitious growth plans.

We're aiming to double our business by 2030, and we're looking for a motivated self-starter with the consistent record to develop and implement a strategic plan and objectives, whilst showing strong leadership skills to motivate those around them.

Key Accountabilities:

  • Lead a portfolio of client relationships in Scotland and support the broader Consumer team in delivering relationship management and origination across the client base, including pitching for business and developing prospect leads
  • Develop a deep understanding of trends and activities within Consumer
  • Prepare a strategic business plan for the Scotland portfolio to meet customer profitability requirements and business objectives
  • Identify opportunities to develop further income in Scotland and across the broader Consumer team, recommending and implementing the appropriate solutions
  • Lead and Coordinate with relevant parties to assist with deal execution and prepare proposals in partnership with Credit Risk colleagues to seek approval for global credit exposure.
  • Prepare responses to invitations to tender for new and existing business, collaborating with other specialist providers to enhance overall business returns.
  • Lead, motive, develop and appraise team members, so that their individual and collective performance meets the current and future needs of the business

Why Lloyds Banking Group?

If you think all banks are the same, you’d be wrong. We’re an innovative, fast-changing business that’s shaping finance as a force for good. A bank that’s empowering its people to innovate, explore possibilities and grow with purpose.

What You’ll Need:

  • Experience managing client relationships in a corporate environment, with evidence of delivering exceptional client service.
  • Experience in supporting financing and M&A transactions.
  • Strong analytical skills with experience in financial modelling and analysis.
  • Excellent communication and presentation skills, with the ability to interact effectively with clients and internal stakeholders.
  • Demonstrated ability to work pressure and manage multiple priorities in a fast-paced environment.
  • Experience of adapting to changes in policies, systems, processes and working practices to achieve operational improvement.

About working for us!

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups.

We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

  • A generous pension contribution of up to 15%
  • An annual performance-related bonus
  • Share schemes including free shares
  • Benefits you can adapt to your lifestyle, such as discounted shopping
  • 30 days’ holiday, with bank holidays on top
  • A range of wellbeing initiatives and generous parental leave policies

If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you!

This role is considered Certified under the Senior Manager and Certification Regime as either requiring mandatory qualifications or being deemed as a role capable of providing ‘significant harm’ to customers. Due to this, successful candidates will be subject to enhanced levels of vetting, and required to complete a fitness and propriety attestation on commencement in role. Colleagues performing this role will be required to be complete a fitness and propriety attestation on an annual basis and will also be subject to additional routine criminal and credit checks

As a certified colleague your details will be published on the FCA’s Financial Services Register

This role has been identified as a Client-dealing function under SYSC 27.8.18R as defined in the FCA Handbook

The Person  (“P”) performs the client-dealing FCA certification function for a firm if:(1)  P is carrying out any of the activities in the table in SYSC 27.8.19R; and(2)  those activities will involve P dealing with:(a) a person with or for whom those activities are carried out; or(b) the property of any such person;in a manner substantially connected with the carrying on of regulated activities by the firm.

If you manage certified colleagues this role will be identified as Manager of certification employees under SYSC 27.8.13R as defined in the FCA Handbook(1) The function of managing or supervising a certification employee, directly or indirectly, is an FCA-specified significant-harm function.(2) A function in (1) is not an FCA certification function for that firm if it is performed by an SMF manager of that firm.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

What You Should Know About Associate Director - Consumer & Retail, LBG

If you're ready to take the next step in your career as an Associate Director in Consumer & Retail at Lloyds Banking Group in Glasgow, we want to talk to you! This is an incredible opportunity to join our dynamic Corporate Sector Coverage team, where you will manage relationships with some of the most influential businesses in the UK and beyond. Your role will involve overseeing an exciting portfolio of Investment Grade and Leveraged Finance transactions, offering you a chance to deepen your expertise while contributing to our ambitious goal of doubling our business by 2030. You'll be at the heart of the action, supporting top-tier clients like Tesco, JD Sports, and Burberry. Your responsibilities will include leading client relationships throughout Scotland, crafting a strategic business plan, and identifying new income opportunities. You'll engage in cross-functional collaboration with specialists to enhance our overall business strategies. We highly value leadership abilities, as you'll be responsible for motivating and developing your team members, ensuring their alignment with both current operations and future goals. Come ready to innovate and shape the future of finance as a force for good! If you possess a wealth of knowledge in financial modeling, exceptional client service experience, and remarkable communication skills, this could be the perfect role for you. Join us at Lloyds Banking Group and let’s make a difference together!

Frequently Asked Questions (FAQs) for Associate Director - Consumer & Retail Role at LBG
What qualifications do I need to become an Associate Director at Lloyds Banking Group?

To become an Associate Director - Consumer & Retail at Lloyds Banking Group, candidates should have experience managing corporate client relationships and a background in financing and M&A transactions. Strong analytical skills and proficiency in financial modeling are essential, alongside excellent communication and presentation abilities.

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What are the key responsibilities of the Associate Director role at Lloyds Banking Group?

As the Associate Director - Consumer & Retail at Lloyds Banking Group, you will lead a portfolio of client relationships, develop strategic business plans for Scotland, identify income opportunities, and collaborate with various stakeholders to execute deals. Your role is crucial in supporting our ambition to double the business by 2030.

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What skills are essential for an Associate Director in Consumer & Retail at Lloyds Banking Group?

Key skills for the Associate Director - Consumer & Retail position at Lloyds Banking Group include strong analytical thinking, exceptional client service, effective communication, and the ability to multitask in a fast-paced environment. Leadership skills to develop and motivate a team are also crucial.

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How does the Associate Director role support career growth at Lloyds Banking Group?

The Associate Director - Consumer & Retail role at Lloyds Banking Group offers immense opportunities for career growth by allowing individuals to lead significant projects, develop strategic plans, and enhance their expertise in financial services. The position also offers access to a broader consumer portfolio to further nurture professional development.

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Can you explain the working culture at Lloyds Banking Group for an Associate Director?

At Lloyds Banking Group, the culture is inclusive and innovative, focusing on empowering employees to explore possibilities and grow within their roles. As an Associate Director - Consumer & Retail, you'll benefit from flexible working arrangements and a focus on diversity, ensuring that every team member feels valued and supported.

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Common Interview Questions for Associate Director - Consumer & Retail
Can you describe your experience managing corporate client relationships?

In answering this question, highlight specific scenarios where you successfully managed relationships and delivered exceptional client service, illustrating how you tailored your approach based on individual client needs and feedback.

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What strategies do you use to develop a business plan for a diverse portfolio?

Discuss your analytical approach to understanding market trends, client needs, and how you would involve cross-functional teams to create a value-driven business plan. Provide examples of past strategies you've successfully implemented.

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How do you handle working under pressure while managing multiple transactions?

Share techniques for time management and prioritization. Provide examples of situations where you successfully managed high-stakes transactions under tight deadlines while maintaining the quality of work.

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What is your approach to identifying new business opportunities?

Detail your method for analyzing market data, client feedback, and competitive landscape to identify gaps and opportunities. Illustrate this by mentioning any successful results achieved from previous opportunities you pursued.

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How do you motivate and develop your team members?

Explain your leadership style, emphasizing the importance of continuous feedback, professional development opportunities, and fostering an open environment for sharing ideas and collaboration.

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Can you detail a successful financing or M&A transaction you managed?

In your answer, recount a specific transaction, highlighting your role, the challenges faced, and how you navigated them to achieve a successful outcome, and what you learned from the experience.

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What role does communication play in successful deal execution?

Discuss the importance of clear communication among team members and stakeholders. Share specific examples of how effective communication led to smoother deal executions in your prior roles.

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How do you stay updated with trends in the Consumer & Retail sector?

Share sources you rely on for industry knowledge, such as relevant publications, networking with peers, and attending industry conferences, emphasizing how this knowledge supports your role.

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What are the most important financial metrics you consider when evaluating a transaction?

Outline key metrics such as ROI, net present value, and cash flow projections. Discuss how you utilize these metrics to assess transaction viability and client profitability.

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Why do you want to work at Lloyds Banking Group as an Associate Director?

Articulate your alignment with the company's values and goals, highlighting your motivation to contribute to their mission of helping Britain prosper and the opportunity to grow with an inclusive team.

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DATE POSTED
April 5, 2025

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