As a Lube Technician at Anchorage Chevrolet, your primary responsibilities include performing vehicle maintenance tasks such as changing engine oil and filters, conducting complete vehicle inspections for tires, brakes, and fluid levels, and effectively communicating with the service advisor about any additional repair recommendations. Your role is vital in ensuring customer satisfaction through quality service.

To qualify for the Lube Technician position at Anchorage Chevrolet, candidates should have a basic mechanical understanding of automobiles and a valid driver's license. While experience as an express or quick lube technician is preferred, what's more important is your strong organizational skills, attention to detail, and ability to work well within a team focused on exemplary customer service.

Anchorage Chevrolet offers comprehensive training and support for Lube Technicians, including access to the Lithia Learning Center. This provides opportunities for professional growth, allowing you to enhance your skills and knowledge in the automotive field. We believe in investing in our team members' success!

Yes! As part of a large dealership group, Anchorage Chevrolet offers various pathways for career advancement. Starting as a Lube Technician can lead to positions in service advising, maintenance management, or even specialized technician roles, depending on your interests and career goals.

Anchorage Chevrolet provides a robust benefits package to its Lube Technicians, which includes competitive pay, medical, dental, and vision plans, paid holidays and PTO, short and long-term disability, a 401(k) retirement plan, and even vehicle purchase discounts. We aim to take care of our employees so they can focus on providing excellent service!

In your answer, provide specific examples of your hands-on experience with vehicle maintenance, detailing any particular tasks you've performed, such as oil changes, inspections, or specific vehicles you've worked on. Highlight any previous positions where you learned relevant skills to show that you're well-prepared for the Lube Technician role.

Discuss the protocols you follow to ensure both quality and safety in your work. This could include routinely checking tools, following safety guidelines, and consistently adhering to dealership standards, which are crucial to providing reliable service as a Lube Technician.

Share an anecdote where you successfully interacted with an upset customer. Describe how you listened to their concerns, empathized with them, and ultimately found a resolution that satisfied both the customer and dealership standards, showcasing your commitment to customer service.

Provide a specific example where your attention to detail led you to spot a potential problem during a vehicle inspection. Explain how you communicated the issue to a supervisor or the service advisor, demonstrating your proactive approach and your understanding of the importance of thorough inspections.

Discuss the strategies you employ to keep yourself organized, such as prioritizing tasks based on urgency, using checklists, and maintaining communication with your team. This demonstrates not only your organizational skills but also your ability to work effectively in a fast-paced setting.

Talk about any relevant courses, certifications, or resources you utilize to stay informed about the latest automotive technologies and trends. Mentioning a commitment to ongoing learning shows your dedication to your role as a Lube Technician.

Reflect on the aspects of teamwork that inspire you, such as collaboration, shared goals, or helping others succeed. You could also mention how working in a supportive environment, like that at Anchorage Chevrolet, enhances your motivation to deliver the best service.

Explain your willingness to tackle minor repairs and whether you have any experience with them. Discuss how you approach these tasks with a careful assessment of the vehicle's needs while ensuring they align with safety protocols and dealership standards.

Provide insight into your experience with various makes and models of vehicles. Discuss any specific training or experience that has equipped you with the knowledge needed to handle diverse automotive maintenance needs.

Share your enthusiasm for the position and the company. Mention specific aspects of Anchorage Chevrolet’s values or work culture that resonate with you, and express your excitement about contributing to their mission of earning customer loyalty through excellent service.