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Product Manager, Technical Diagramming Capabilities

Lucid Software is the leader in visual collaboration, helping teams see and build the future from idea to reality. Our products, business, and workplace culture have received numerous awards, such as being named to the Forbes Cloud 100 and a Fortune Best Workplace in Technology. Lucid is a hybrid workplace, allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team. At Lucid, we hold true to our core values of teamwork over ego, innovation in everything we do, individual empowerment, initiative, and ownership, and passion and excellence in every area. We value diversity and are dedicated to creating an environment that is respectful and inclusive for everyone.

We are looking for a rockstar Product Manager that will focus on our suite of products that help teams collaborate, generate ideas, and create actionable business decisions. You will be joining a vibrant team of PMs, UX Designers, Engineers and QA Specialists that work on everything from high-value, tailored solutions for specific personas; to the user experience of working with data and diagrams together; to the innovative technical platform that makes it all possible. Are you a natural mentor and a great teammate? Do you have a passion for elegant solutions and user experiences? Are you drawn to work that is different every single day? If this is you, let’s talk!

Responsibilities: 

  • Work closely with UX, Engineering, Marketing, Sales, and other Product teams
  • Become an expert in our customers, their motivations, goals, and needs
  • Deliver on key business outcomes measured by top level business metrics
  • Own product features and/or themes through their creative cycle: ideation, specification, development, release, analysis, and iteration
  • Perform qualitative and quantitative research to discover feature ideas and validate them before development
  • Work closely with UI/UX designers to ensure an excellent user experience in our product
  • Work with engineers to help guide feature development
  • Effectively leveraging metrics to understand usage patterns and the effectiveness of features using quantitative analysis to find opportunities for optimization
  • Effectively plan and prioritize work across multiple projects, and communicate priority to relevant stakeholders
  • Be responsible for affecting key performance indicators
  • Other duties as assigned

Requirements: 

  • Bachelor’s degree
  • 2+ years of experience in product management at great software product companies
  • Track record of improving core business and product metrics, especially in B2B SaaS environments
  • Ability to de-risk: can be creative and come up with ways to validate hypotheses quickly
  • Ability to talk with anyone from engineers to enterprise sales reps, solution engineers, executive-level customers, internal stakeholders, and end users, each in their own language
  • Understand how to create simple and intuitive user experiences
  • Excellent working relationship with engineering and UX
  • Proven ability to take feedback and learn fast

Preferred Qualifications: 

  • Experience in one or more of the following areas:
  • Working with large Enterprise software such as CRMs, ERPs, HRIS, Data Warehouse, CMBDs, etc. including large migration or integration efforts related to those softwares
  • Data modeling, object modeling, or process modeling
  • Enterprise Architecture
  • Cloud / Onpremise infrastructures or other large technical systems
  • Experience with rapid prototyping and learning techniques, including AB/multivariate testing
  • Strong understanding of digital products and productivity workflow

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What You Should Know About Product Manager, Technical Diagramming Capabilities, Lucid Software

Join Lucid Software in Raleigh as a Product Manager specializing in Technical Diagramming Capabilities! At Lucid, we're all about transforming visual collaboration, helping teams turn their ideas into reality. You'll be part of a vibrant team of Product Managers, UX Designers, Engineers, and QA Specialists working on unique solutions that empower teams to collaborate effectively. We offer a flexible hybrid work environment, allowing you to work remotely or from one of our offices. Your role will involve owning product features from concept to execution, engaging with stakeholders across various departments. You'll become an expert in our customers' needs, using qualitative and quantitative research to drive innovation. If you're passionate about creating elegant solutions and exceptional user experiences, and you're excited about dynamic work that challenges you daily, we want to hear from you! Come help us shape the future of collaboration at Lucid Software.

Frequently Asked Questions (FAQs) for Product Manager, Technical Diagramming Capabilities Role at Lucid Software
What are the primary responsibilities of a Product Manager at Lucid Software in Raleigh?

The primary responsibilities of a Product Manager at Lucid Software include working closely with UX, Engineering, Marketing, and Sales teams to deliver key business outcomes. You will own product features from ideation to iteration, perform research to validate ideas, and guide feature development. Your work will involve leveraging metrics to understand usage patterns and optimizing features accordingly.

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What qualifications are necessary for the Product Manager position at Lucid Software?

To qualify for the Product Manager position at Lucid Software, candidates should possess a Bachelor's degree and have at least 2 years of experience in product management within software companies. A track record of improving business and product metrics, especially in B2B SaaS environments, is essential. Additionally, excellent communication skills and the ability to collaborate with diverse teams are required.

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How does Lucid Software promote teamwork and innovation for Product Managers?

Lucid Software fosters a culture of teamwork and innovation by emphasizing core values like individual empowerment and collaboration over ego. Product Managers work in cross-functional teams, allowing for sharing of ideas and leveraging diverse expertise. The organization encourages a respectful and inclusive environment that inspires creativity and supports groundbreaking solutions.

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What type of experience is preferred for a Product Manager at Lucid Software?

Preferred experience for a Product Manager at Lucid Software includes familiarity with large enterprise software, data modeling, and cloud/on-premise technical systems. Additionally, experience with rapid prototyping techniques and a strong understanding of digital products and productivity workflows will be advantageous.

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What soft skills should a Product Manager possess when working at Lucid Software?

A successful Product Manager at Lucid Software should have excellent communication skills, the ability to adapt quickly to new information, and a talent for building solid relationships across various teams. Being a natural mentor and exhibiting a passion for user experience will also contribute to success in this role.

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Common Interview Questions for Product Manager, Technical Diagramming Capabilities
How do you approach feature prioritization as a Product Manager?

When prioritizing features, it's crucial to align with business goals and customer needs. I typically use a scoring system that considers factors like impact, effort, and alignment with strategic objectives. Engaging stakeholders for input is key to ensure thorough understanding of priorities.

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Can you describe a time you had to de-risk a product decision?

In my previous role, I faced uncertainties about launching a new feature. To de-risk, I conducted rapid user testing with prototypes, gathering feedback that validated our assumptions. This approach minimized potential losses and informed our development direction.

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How do you ensure effective communication with cross-functional teams?

I establish regular check-ins and utilize collaborative tools to maintain transparency and foster ongoing discussions. Tailoring my communication style to suit each team's language and needs helps in keeping everyone aligned and informed.

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What research methods do you utilize for understanding customer needs?

I use a combination of qualitative and quantitative research methods. Surveys, user interviews, and analytics tools provide valuable insights into customer needs. This data helps me make informed decisions regarding product features and design.

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Describe your experience with metrics and how you've used them to improve product features.

I leverage various metrics like user engagement and conversion rates to assess feature effectiveness. For instance, by analyzing user behavior data, I identified an underused feature and worked on enhancements that ultimately increased its adoption by 30%.

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How do you foster a culture of innovation within your team?

I encourage my team to experiment and share ideas freely. Creating a safe environment where failures are viewed as learning opportunities promotes creativity. We also dedicate time for brainstorming sessions and collaborative workshops to generate innovative solutions.

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What is your strategy for working with UX designers to enhance user experience?

I believe in a strong partnership with UX designers from the outset. We conduct joint research sessions and workshops to identify user pain points, ensuring that design solutions are directly aligned with user needs while maintaining feasibility.

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How do you manage stakeholder expectations throughout the product development process?

I keep stakeholders informed through consistent updates and open communication channels. Establishing clear timelines and deliverables helps manage expectations, and I proactively engage them during critical decision-making points to ensure alignment.

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What role does customer feedback play in your product development process?

Customer feedback is integral to my product development process. It guides feature enhancements and iterations, helping us to address pain points effectively. I gather feedback through surveys, usability testing, and direct interactions with our user base.

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How do you stay updated on industry trends relevant to your role?

I actively follow industry news through various channels such as blogs, podcasts, and webinars. Networking with other professionals and attending conferences also keeps me informed and allows me to bring fresh perspectives to my role.

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We help teams see and build the future.

52 jobs
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BADGES
Badge Diversity ChampionBadge Future MakerBadge InnovatorBadge Work&Life Balance
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 4, 2025

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