Field Service Technician

The primary responsibilities of a Field Service Technician at LUV Car Wash include maintaining mechanical and electrical systems at 3-5 car wash locations, executing scheduled preventive maintenance, troubleshooting equipment issues, and addressing emergency breakdowns. Technicians also order replacement parts, assist with new installations, and ensure compliance with OSHA safety protocols.

To be considered for the Field Service Technician role at LUV Car Wash, candidates typically need relevant experience in mechanical and electrical maintenance, strong problem-solving skills, and ability to work in diverse environments. A high school diploma or equivalent is generally required, and certifications related to maintenance or safety protocols can be beneficial.

As a Field Service Technician at LUV Car Wash, you can look forward to a comprehensive benefits package that includes health insurance, dental and vision coverage, life insurance, a 401K match, paid vacation, sick leave, and access to an employee discount program. These benefits reflect our commitment to supporting our employees both inside and outside the workplace.

Safety is a top priority at LUV Car Wash. Our Field Service Technicians adhere to rigorous OSHA guidelines and safety protocols. This includes proper use of personal protective equipment (PPE), following lockout/tagout (LOTO) procedures, and being trained to handle hazardous situations. Our goal is to maintain a safe work environment for all our employees.

The work environment for a Field Service Technician at LUV Car Wash is dynamic and involves working outdoors at various locations. You will often be required to lift heavy equipment, navigate uneven terrain, and handle equipment in various weather conditions. Team members should be adaptable, physically capable, and ready to respond to emergencies as they arise.

When answering this question, focus on specific instances where you diagnosed and repaired mechanical or electrical systems. Be prepared to mention tools and techniques you've used and what you learned from these experiences, especially in contexts similar to those at LUV Car Wash.

Show your organizational skills by discussing how you assess the urgency and importance of tasks. Mention any systems you use to stay on track, and provide an example of a previous situation where you successfully managed competing priorities.

Respond by outlining your troubleshooting process. Detail how you would identify the problem, gather information, and apply both your knowledge and available resources to find a solution. Include any previous experiences where this proactive approach led to successful repairs.

Express your understanding of the challenges and necessary precautions when working in extreme weather. Highlight any previous experiences where you successfully adapted your work practices to ensure safety and continued productivity in adverse conditions.

Demonstrate your knowledge of OSHA standards and their importance in guaranteeing workplace safety. Discuss any training you've undergone or experiences that illustrate your commitment to following these guidelines as a Field Service Technician.

Share specific examples of preventive maintenance tasks you’ve performed in past roles. Highlight what you learned and how taking these proactive measures can extend equipment life and improve operational efficiency.

Talk about your passion for problem-solving and technical work. Share how the satisfaction of resolving mechanical or electrical issues and contributing to a seamless operation motivates you to excel as a Field Service Technician.

Provide a concrete example where you encountered a surprise challenge, articulate how you handled it, and what the outcome was. This is your chance to showcase your adaptability and problem-solving skills under pressure.

Discuss how you have managed replacement parts inventory in past roles. Emphasize the importance of availability to minimize downtime and detail how you've tracked and ordered parts efficiently.

To answer this, reflect on what appeals to you about LUV Car Wash's mission and values. Mention any specific aspects about their growth and commitment to quality that resonates with you, reinforcing your enthusiasm for joining the team.