Retail Fragrances Sales Support Associate - DKNY, Mall At Rockingham Park - Part Time
Be part of an amazing story.
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
The Fragrance RSS Colleague is responsible for providing professional services to customers by selling and demonstrating fragrances and related items, as wells as contributing to the success of the department. The colleague is also responsible for fulfillment and performing other duties as necessary.
What we can offer you
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
Access the full menu of benefits offerings here.
What you will do
- Provide exceptional customer service in all aspects of total store and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary.
- Explain and demonstrate use of fragrances through actual application or card application
- Partner with Fragrance Counter Manager or CSX Mgr of inventory and other inaccuracies
- Attend product training classes and seminars
- Ensure proper presentation, organization, storing, and replenishment of stock
- Participate in pre-selling and sales driving events to maximize sales
- Ensure timely processing of new receipts, damages, testers, and return to vendors (RTVs)
- Ensure work area is free from hazards and work in a safe manner
- Adhere to Asset Protection and inventory control and compliance procedures
- Be in compliance with all hygiene standards
- Follows shortage programs and procedures
- Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
- Dependable attendance and punctuality
Who you are
- High School Diploma or equivalent required.
- 1-2 years related experience.
- Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
- Resourceful and able to adapt quickly to changing priorities.
- Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities.
- Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
Essential Physical Requirements
- Position requires prolonged periods of standing/walking around store or department.
- May involve reaching, crouching, kneeling, stooping and color vision.
- Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions.
- Frequently lift/move up to 25lbs.
About Us
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
Join us and help write the next chapter in our story - Apply Today!
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
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Are you passionate about fragrances and thrive in a vibrant retail environment? Join DKNY at Macy's in Salem, New Hampshire as a Retail Fragrances Sales Support Associate! At Macy's, we believe that every day is an opportunity to create unforgettable experiences for our customers, and as part of our team, you will play a crucial role in this mission. Your primary responsibility will be providing exceptional customer service by showcasing and demonstrating a wide range of fragrances. You’ll connect with customers, making their shopping experience memorable and enjoyable. In addition to sales, you'll assist with inventory management and ensure that the fragrance area is always beautifully displayed. Don't worry; you'll receive comprehensive training to feel confident in your role! Flexibility is key, as you'll be working during peak retail hours, including evenings and weekends. But it's not just about the job; it's about being part of a story that has resonated in America for over 160 years. We cultivate a supportive and inclusive community, offer competitive pay, and provide benefits like merchandise discounts and a 401(k) match to invest in your future. With opportunities for continuous learning and career growth, you’ll thrive both personally and professionally. If you’re eager to contribute to a dynamic team and love engaging with a diverse clientele, consider joining us at DKNY in Salem. Help us create stories that will be cherished for years to come!
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