Crew Lead/ Climber - Monster Tree Service of North Metro Denver

As a Crew Lead/ Climber at Monster Tree Service of North Metro Denver, your primary responsibilities include supervising a tree crew during residential and commercial tree pruning and removals, ensuring the work adheres to ANSI and company standards. You'll operate aerial lifts or bucket trucks as needed and utilize proper rigging and lowering skills to perform tree care tasks safely. Additionally, you'll be expected to reinforce safety standards, coordinate with the Sales Arborist, and train crew members.

To apply for the Crew Lead/ Climber position at Monster Tree Service of North Metro Denver, candidates should possess at least five years of experience in leading and training tree crews. An ISA Certification or CTSP is preferred but not mandatory. A clean and valid Driver’s License is required, along with excellent communication and leadership skills. Experience in identifying upsell opportunities and providing outstanding customer service is also essential.

A Crew Lead/ Climber at Monster Tree Service of North Metro Denver can expect a positive and respectful work environment. The company is committed to fostering a culture that focuses on teamwork and professional growth. Plus, with state-of-the-art equipment and a focus on customer service, you'll have all the tools you need to succeed in your role while working alongside a dedicated team.

The starting salary for a Crew Lead/ Climber at Monster Tree Service of North Metro Denver is competitive, beginning at $35 per hour, and is commensurate with experience. In addition to competitive wages, employees benefit from comprehensive training, benefits, and year-round employment opportunities.

Monster Tree Service of North Metro Denver places a strong emphasis on safety for its crew members. As a Crew Lead/ Climber, you will be expected to enforce industry safety standards and company policies rigorously. This includes adhering to ANSI safety guidelines and ensuring that all crew members follow safe work practices during tree care operations.

In your response, share specific examples from your past experience, emphasizing your leadership skills and the size of the crews you've managed. Explain any challenges you faced and how you overcame them, showcasing your ability to maintain productivity and safety on the job.

Discuss the safety protocols you follow, including your knowledge of ANSI standards and how you train team members to prioritize safety. Provide examples of how you have dealt with safety incidents in the past and the preventative measures you implemented to avoid future occurrences.

Highlight your communication skills and ability to assess the needs of property owners. Mention strategies you use to engage with clients, such as discussing tree health assessments and suggesting additional services like bracing or cabling that enhance tree stability.

Detail your proficiency in operating aerial lifts and bucket trucks, including any training you've received. Mention the types of trees you've worked on and any special techniques you apply when using heavy machinery in tree care.

Walk the interviewer through a specific example of a conflict you've encountered. Explain the steps you took to mediate the situation, how you facilitated communication between team members, and the positive outcome that resulted from your intervention.

Discuss your approach to training new crew members, including hands-on demonstrations, mentorship, and feedback mechanisms. Highlight how you motivate your team, foster a collaborative environment, and ensure everyone feels valued and engaged in their roles.

Provide insight into your time management and organizational skills. Talk about how you set realistic production goals based on crew capabilities and workload while ensuring that quality remains a top priority by inspecting work and providing ongoing support.

Elaborate on your customer service experience, emphasizing your ability to communicate effectively with clients and address their concerns. Include examples of positive interactions that led to client satisfaction and repeat business.

Discuss your commitment to professional development through certifications, workshops, and industry publications. Mention any professional organizations you are a part of and how they help you stay informed on best practices and safety standards.

Share your enthusiasm for Monster Tree Service of North Metro Denver and how their values align with your own. Talk about your passion for tree care, commitment to the environment, and desire to be part of a company that prioritizes employee wellbeing and growth.