Crew Lead - Monster Tree Service of Sarasota

As a Crew Lead at Monster Tree Service of Sarasota, your primary responsibilities include supervising the tree crew during pruning and removals, ensuring all tasks are performed per ANSI standards, and operating specialized equipment like aerial lifts when necessary. You will also implement safety procedures, coordinate with Sales Arborists, and ensure your team meets daily production goals while maintaining a strong focus on customer satisfaction.

To qualify for the Crew Lead position at Monster Tree Service of Sarasota, you should have at least three years of experience in leading and training a tree crew. While ISA Certification or CTSP is beneficial, it’s not mandatory. A clean/valid driver's license and excellent communication skills are required, along with a professional demeanor and proven customer service abilities.

Safety is paramount at Monster Tree Service of Sarasota. As a Crew Lead, you will be responsible for enforcing industry safety standards and company policies. It's crucial to not only possess a thorough understanding of safety practices but also to guide your team in implementing these procedures consistently to ensure a safe working environment for everyone.

Monster Tree Service of Sarasota is committed to the professional development of Crew Leads. We offer competitive wages and benefits along with ongoing training on the latest tree care techniques and industry practices. This investment in your growth ensures that you not only excel in your role but also have the potential to advance your career within the company.

A typical workday for a Crew Lead at Monster Tree Service of Sarasota involves coordinating daily tasks for your crew, conducting site assessments, and ensuring all safety protocols are followed. From overseeing tree pruning and removals to engaging with clients about service options, each day presents a unique and fulfilling set of challenges that contribute to your growth and success.

In your response, focus on sharing specific examples of your leadership style, any challenges you've overcome, and how you've motivated your crew to achieve production goals.

Discuss key safety practices you prioritize, such as wearing personal protective equipment, proper equipment handling, and regular safety meetings to keep your crew informed.

Explain your approach to customer interaction. Emphasize the importance of listening to client concerns, explaining procedures clearly, and identifying up-sell opportunities when appropriate.

Share your training methodology, including how you assess new hires' skills, provide hands-on training, and ensure they understand safety practices and company standards.

Discuss your problem-solving skills and give examples of how you've successfully navigated unforeseen issues to ensure safety and project completion.

Articulate your admiration for the company's commitment to environmental stewardship, excellent customer service, and the growth opportunities they provide for employees.

Describe your methods for setting clear goals, monitoring progress, providing feedback, and motivating your team to work efficiently while maintaining a strong safety culture.

Discuss your familiarity with industry techniques, share examples of successful jobs, and express your commitment to adhering to ANSI standards in all practices.

Share a specific instance where you had to address a safety concern, what actions you took, and the outcome of enforcing those protocols for the safety of your crew.

Identify key attributes such as strong communication skills, leadership capabilities, a commitment to safety, and an understanding of customer service as vital for success in this role.