Senior Manager, Payroll

As the Senior Manager, Payroll at Motive, you'll oversee our global payroll function, ensuring timely and accurate compensation for employees across various countries. You will manage payroll vendors, lead a team of payroll professionals, and maintain compliance with payroll regulations while driving process improvements.

To be considered for the Senior Manager, Payroll position at Motive, you should have at least 8 years of payroll experience in a fast-paced environment, including 5 years in a supervisory role. Familiarity with multi-state payroll and international payroll for countries like Canada, Mexico, India, and others is highly advantageous.

Motive ensures compliance in payroll processes by collaborating with Internal Audit and Enterprise Systems teams to implement internal controls in line with regulations such as Sarbanes Oxley. The Senior Manager, Payroll plays a vital role in monitoring compliance with the relevant tax withholdings and reporting requirements across jurisdictions.

Knowledge of payroll tools such as Workday HRIS, ADP, Netsuite, and proficiency in MS Office is essential for the Senior Manager, Payroll role at Motive. Familiarity with payroll-related systems enhances efficiency and accuracy in operations.

The base compensation range for the Senior Manager, Payroll role at Motive is between $105,000 and $160,000 USD. This can vary based on factors such as experience, education, and specific job-related skills.

In response, share specific examples from your previous roles where you've handled payroll for multiple countries. Highlight your familiarity with regulations, vendor management, and any challenges you've overcome in ensuring compliance.

Discuss the processes and checks you have in place for verifying payroll inputs. Emphasize how you utilize technology and maintain communication with team members and vendors to minimize errors.

Talk about your approach to team management, including how you assess individual skills, provide training, encourage communication, and foster a collaborative environment that supports professional growth.

Explain your customer service approach, emphasizing the importance of timely responses, thorough investigations, and clear communication to resolve any issues to maintain employee satisfaction.

Discuss specific regulations you've worked with, such as Sarbanes Oxley, local tax laws, and your methods for keeping current with changes. Highlight any systems you've implemented for compliance assurance.

Provide a concrete example of a process you identified as inefficient, the changes you implemented, and the positive impact those changes had on efficiency, accuracy, and team morale.

Outline your project management techniques, such as prioritization, creating checklists, and the use of payroll systems to streamline processes while allowing room for quality checks.

Mention specific tools like Workday, ADP, and Netsuite. Discuss how each has facilitated payroll processes and improved accuracy, efficiency, or compliance in your previous positions.

Talk about various ways you keep informed, such as professional development courses, industry webinars, and networking with peers. Emphasize your commitment to continuous learning.

If you have specific experience with payroll in these countries, talk about your knowledge of their respective laws and practices. If you don’t, discuss your willingness to learn and research new compliance requirements.