SMB Account Manager

Hi! And thanks for stopping by! 

We’re MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand! As the #originalstartup, our roots are in finance and accounting software, but today we are so much more. We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to Start, Survive and Succeed: all in the one place.

We’re always on the hunt for those who bring a different perspective, diversity of thought and the drive to make our culture even better. Take your career to a new dimension at MYOB. 

About the Team

Sales is where it’s at. They’re the team that delivers. Every time. Their purpose is to solve the business problems and alleviate pain points of SME and Enterprise businesses. This is the frontline team that truly has an impact on our customers, daily. 

The Role

Build trusted relationships with Small and Medium-sized Accounting Practices in your territory, where accountants actively recommend and refer our SME software solutions to their clients. Your focus will span acquisition, retention, customer experience, and engagement. A great opportunity for a sales all-rounder!

You’ll have full accountability for qualifying, pursuing, and successfully closing opportunities. As part of a team of passionate, hard-working sellers, you’ll implement best-in-class sales methodologies and pipeline management processes to deliver high-volume, fast-velocity revenue growth.

• Meet or exceed sales quotas by creating customer value and driving expansion business
• Build and maintain trusted relationships with MYOB’s Partners, including conducting regular Partner meetings and Quarterly Business Reviews
• Identify new business opportunities by researching customer needs, engaging decision-makers, and fostering strategic relationships
• Handle a value-based sales cycle from qualification through to objection handling, negotiation, and closing sales
• Mitigate revenue or SaaS stock churn risks by engaging relevant business areas as needed
• Accurately forecast and own the sales pipeline, ensuring CRM compliance and strategic gap planning
• Collaborate with Marketing and GTM teams to implement impactful campaigns that achieve sales and customer goals

• Demonstrated track record in business development or account management with a focus on getting results
• Expertise in building and selling technology solutions, with a consistent track record of exceeding sales targets
• Proven success in upselling and cross-selling to existing customers
• Proficient in running and collaborating with various partners and customers, including senior-level decision-makers
• Strong ability to influence and build trusted relationships at all levels

Our Culture & Benefits 

Our values have stood the test of time. If you want to work and collaborate where opinions are valued, and your ideas can make a difference, come to a place where Your Work Matters.  

🎥 See what it's like to work at MYOB and what we're all about.

🎯 Do your best work in a flexible work environment, right down to financial assistance to set up your home office…it’s called Flexperience, and it’s designed by you and your team! 

🎯 Our partnership with Smiling Mind helps support the wellbeing of our team members and customers 

🎯 Drive your own learning via conferences, in-house training, LinkedIn Learning, study assistance and a strong focus on leaders creating a learning environment 

🎯 A multitude of leave options including up to an additional four weeks of purchased leave, generous parental leave, domestic violence leave, transgender leave, volunteer leave, study leave, plus more! 

🎯 Communities built around ‘Wellness’, ‘Belonging’ and the ‘Planet’ where you can make a meaningful contribution 

🎯 Access to best-in-class discounts and vouchers from leading retailers, and a lot more. 

We are proud to be a Circle Back Initiative Employer and we commit to responding to every applicant.  

MYOB are an equal opportunity employer and we champion diversity. Don’t meet every single requirement of this role? Still apply!  Research tells us that that women and underrepresented groups are less likely to apply unless they meet every single requirement.  At MYOB we believe that the right hire is someone who makes an addition to our culture, rather than someone who fits in and conforms to our status quo. Moving to ‘Culture Add’ means adding team members who not only value MYOBs standards and workplace culture, but also bring an aspect of diversity that positively contributes to MYOB.  So, if you’re excited about this role, or about MYOB, we’d still love to hear from you!