Senior Product Engineer - Workforce Management

Nory is the #1 operating system for multi-site restaurants and bars.

We're on a mission to help the hospitality industry double their profitability, reduce their carbon footprint, and create better working environments for their teams.

Our CEO, Conor, founded and scaled Mad Egg, one of the fastest-growing restaurant groups in Ireland. Having experienced firsthand the frustration of juggling "market-leading" restaurant management systems, spreadsheets, and paper printouts, he set out to build the solution he wished he had from day one: Nory.

Now, we're scaling fast. We have a real product solving real problems—and we can barely keep up with demand. With ambitious goals for 2025 and a recent Series A led by Accel, we've grown to a team of 50+ across Ireland, the UK, and Spain.

We are looking for a versatile and resourceful Senior Product Engineer to join our Workforce Management product team and help take it to the next level. Nory's Workforce Management (WFM) product is at the heart of our mission to create better working environments in hospitality. We help restaurant and bar operators optimize their staff scheduling, forecast labor demands, reduce costs, and improve employee satisfaction. In an industry plagued by high turnover and tight margins, our customers use our platform to create efficient schedules, track time and attendance, manage complex labor compliance requirements, and enable seamless team communication.

What you'll be doing:

Our teams are cross-functional with a high degree of autonomy and responsibility for their product. As a Senior Product Engineer, your role goes further than that of a software engineer - you will literally engineer the product: apply your deep understanding of technology and the domain to plan, design, build, test, ship, support and operate the WFM product across the entire stack to solve real problems and add vital value for our customers every day.

You will collaborate closely with designers, customer success and other engineers to enhance the product and the system behind it in a tight feedback loop with leadership, production and our customers.

Here are some examples of what the team is working on and which you will be helping us with:

• Create sophisticated labor forecasting tools to predict staffing needs. We're using ML/AI to help our customers get ahead of demand fluctuations.

• Evolve our data model to support increasingly complex scheduling patterns, labor rules, and compliance requirements. The workforce management domain spans everything from schedule building to complex legislative compliance.

• Working with our partners on the Data team on our scheduling AI that balance business needs, employee preferences, and labor laws. We're solving complex optimization problems to create schedules that maximize efficiency while respecting staff wellbeing.

• Integrate with payroll and HR systems to create a seamless experience across the employee lifecycle. This involves building robust APIs and data pipelines that handle sensitive personnel data with care.

• Some technologies powering our WFM product which you will be working with: Python, React, TypeScript, Node.js, FastAPI, GraphQL, Redis for real-time operations, various AWS services (e.g. Fargate, Aurora, SQS), MongoDB, PostgreSQL, and Docker.

What you'll bring:

Starts with "why": You're inquisitive and want to work on the right things. You'll do great if you think customer-first and are willing to learn about the industry we operate in. You'll speak with customers, build a shared understanding of the problems at hand and perhaps even identify some unmet needs that deserve to be explored further.

Experience:

• You have at least 6 years of experience in a similar engineering role, preferably at a SaaS start-up/scale-up during a phase of rapid growth. Familiarity with parts of our tech stack is helpful, but we value your ability to learn quickly and adapt to new technologies. Experience building scheduling systems, working with labor compliance, or developing real-time communication tools would be valuable but not essential. Prior work in hospitality tech or with hourly workforce management solutions is a definite plus, but we're also interested in your experience solving similar problems in adjacent industries.

• Pragmatic & High Agency: We're a startup solving complex problems in real-world environments. You demonstrate initiative and ownership, identifying both technical and product opportunities without being asked. You understand when to build for scale versus when to optimize for speed, making sound architectural decisions while maintaining velocity. You possess strong product intuition — you naturally consider the user experience, anticipate edge cases, and proactively suggest improvements that balance technical feasibility with customer value. When faced with constraints or ambiguity, you find creative paths forward rather than waiting for perfect clarity.

• Generalist: Having business impact energises you more than which programming language you use. We're a small team and cannot afford to specialise too deeply in one area or technology. You go where the hard and valuable problems are. You embrace opportunities to leave your comfort zone and learn what it takes to get the job done

• Team player: You can work and communicate effectively with other engineers and people in different functions and with different backgrounds. You can discuss problems and ideas with the appropriate level of detail - verbally and in writing. You are transparent and share your knowledge and experience with your peers to help them learn and grow. You can do these things on a remote-first team, and know your way around the usual collaboration tools.

What you can expect from our hiring process for Product Engineers:

1. An initial call with a senior engineering leader for both you and us to get to know each a little better.

2. Take home technical exercise based on a real-world example from the hospitality industry.

3. Panel technical discussion where you show us what you’ve built, discuss its tradeoffs, and where you'd take it next. We’ll also ask you to show us how you would productionise your application in the cloud. You’ll receive feedback once we’ve reviewed as a team.

4. A chat with our CEO, Conor.

5. Offer.

What you'll get in return:

📈 Equity at our Series A valuation

🌴 35 days of paid leave per year (including bank holidays)

🏥 Comprehensive private health insurance

🍼 Enhanced parental leave and baby loss support

📚 Learning & development culture – €1000 personal annual budget + quarterly book budget

🖥️ €250 home office workspace budget

🎯 Regular team off-sites & socials

👏 And much more

We hire humans. We are a distributed and diverse team from various backgrounds and want to keep it that way - we value people's individuality and are committed to keeping Nory is an inclusive workplace where everyone can do their best work. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.