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Assistant General Manager - Allentown, PA. (Ruppsville Road)

This candidate should demonstrate a strong ambition to eventually transition into a General Manager role within Lineage's future growth. They must possess a high-level understanding of business operations, with extensive experience in P&L management, Lean methodologies, Kaizen events, and driving continuous improvements. The ideal candidate will be a key figure within the warehouse, earning the trust of their team while leading with confidence and a results-driven approach

Work closely with the General Manager to develop and implement strategic plans that strengthen operations for a large to mega size warehouse. Operate facility while following all regulatory and company safety standards, policies, and procedures.

KEY DUTIES AND RESPONSIBILITIES

  • Manage, recruit, train, develop, and provide performance feedback to direct reports to ensure productivity, efficiency, and effectiveness
  • Assist in establishing and achieving warehouse performance objectives (KPI’s) and strategic planning 
  • Plan for and direct warehouse operations to include production and labor planning
  • Partner closely with maintenance and inventory control to meet productivity and service goals
  • Establish operational procedures for verification of incoming and outgoing shipments, handling merchandise, and maintaining inventory
  • Ensure operations team is compliant with standard work instructions (SWI)
  • Assist and support initiatives to ensure the proper receipt, storage, handling, and/or distribution of food safety and food quality, and employee health and safety at assigned facility

ADDITIONAL DUTIES AND RESPONSIBILITIES

  • Function as a backup to the General Manager
  • Maintain customer contact as requested by the General Manager
  • Participate in company marketing and sales efforts, including planning new account strategies, prospecting new accounts, sales calls, developing and quoting rates, negotiating contracts, and closing sales, when requested by the General Manager

MINIMUM REQUIREMENTS (KNOWLEDGE, SKILLS, ABILITIES)

  • Bachelor’s Degree or equivalent work experience
  • 4 years of Operations Management experience in Supply Chain or related field
  • Demonstrated proficiency in development and execution of strategy / annual plans (budget, operational performance, SOPs, workshops, etc.) bottom-line cost/efficiency management
  • Experience with continuous improvement quality processes such as Six Sigma and/or LEAN
  • Experience managing, training, and developing people in operation roles
  • Proficient computer skills, including Microsoft Office Suite
  • Demonstrated Experience working with Warehouse Management Systems (WMS)
  • Excellent verbal and written communications skills including the ability to interact with internal and external customers
  • Ability to lead discussions, make presentations and deliver technical results to a non-technical audience
  • Strong analytical and problem-solving skills, including the ability to deal with ambiguity
  • Ability to work in temperatures as low as -20 Fahrenheit/-25 Celsius in cold storage sites or up to 100 Fahrenheit/37 Celsius in dry storage sites while wearing company provided personal protective equipment and freezer gear
  • Must be able to lift a minimum of 40 lbs./18kgs.; weight may be more dependent upon facility
  • Must be comfortable with various noise levels, at times, can be loud

Why Lineage?

This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.

Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation.  Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law.

Benefits


Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Assistant General Manager - Allentown, PA. (Ruppsville Road), Onelineage

Are you ready to take the next step in your career? At Lineage, we're looking for an enthusiastic Assistant General Manager to join our team in Allentown, PA (Ruppsville Road). In this exciting role, you'll work closely with the General Manager to tackle the ins and outs of our warehouse operations, driving efficiency and continuous improvement to meet our ambitious goals. If you have a strong understanding of business operations, P&L management, and have a knack for Lean methodologies and Kaizen events, you could be just the person we're looking for. Your mission will be to lead a fantastic team, cultivating trust and a results-driven atmosphere while assisting in strategic planning and performance objectives. Not only will you oversee the day-to-day operations, but you'll also play a vital role in recruitment, training, and development. You'll be tasked with maintaining compliance with safety standards, optimizing inventory processes, and ensuring seamless operations. If you're eager to eventually transition into a General Manager role, this is your opportunity to shine and develop within a company that genuinely values your input and career growth. We're excited to welcome someone who shares our passion for teamwork, customer satisfaction, and operational excellence. Let's make Lineage the best employer in our industry together!

Frequently Asked Questions (FAQs) for Assistant General Manager - Allentown, PA. (Ruppsville Road) Role at Onelineage
What are the main responsibilities of the Assistant General Manager at Lineage in Allentown, PA?

As an Assistant General Manager at Lineage in Allentown, PA, you'll be responsible for managing warehouse operations, developing strategic plans alongside the General Manager, and overseeing your team's performance. Additionally, you'll recruit, train, and provide feedback to direct reports to ensure high productivity and efficiency. Your role will also involve ensuring compliance with safety standards and establishing operational procedures to verify shipments and inventory management.

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What qualifications do I need to apply for the Assistant General Manager position at Lineage?

To qualify for the Assistant General Manager role at Lineage, you should hold a Bachelor’s degree or have equivalent work experience, alongside at least 4 years of Operations Management experience in the Supply Chain or a related field. Familiarity with continuous improvement processes like Six Sigma or LEAN, experience in managing and training personnel, and proficient computer skills are necessary to excel in this position.

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What can I expect in terms of career growth at Lineage as an Assistant General Manager?

Starting your career as an Assistant General Manager at Lineage opens the door to various growth opportunities within the company. Success in this role lays the foundation for higher responsibilities and potential promotions to General Manager or other leadership positions. Lineage is committed to helping you develop your skills, ensuring your career trajectory aligns with your ambitions.

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How does Lineage support employee safety in the Assistant General Manager position?

Employee safety is a top priority at Lineage. As an Assistant General Manager, you’ll be expected to operate within all company safety standards and protocols. This includes maintaining a safe working environment, ensuring compliance with health regulations, and enforcing procedures for the safe storage and handling of food products.

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How does the Assistant General Manager role at Lineage contribute to inventory management?

In the Assistant General Manager role at Lineage, you’ll play a critical part in inventory management by collaborating closely with maintenance and inventory control teams. You'll be responsible for establishing operational procedures that ensure efficient handling of incoming and outgoing shipments, while you’ll also be entrusted with maintaining inventory accuracy, which is pivotal to our operations’ success.

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Common Interview Questions for Assistant General Manager - Allentown, PA. (Ruppsville Road)
Can you describe your experience in operations management relevant to the Assistant General Manager role?

When answering this question, highlight specific experiences related to operations management, focusing on your knowledge of P&L management, team leadership, and strategic planning. Share examples of how you have successfully improved warehouse performance or implemented process improvements, utilizing metrics to quantify your achievements.

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How have you applied Lean methodologies in your previous roles?

Discuss specific Lean practices you have implemented in past positions, such as Kaizen events or waste reduction strategies. Explain the challenge you faced, the actions you took to apply these methodologies, and the results that followed, showing your depth of understanding and practical experience.

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What steps would you take to recruit and train your team successfully?

Outline a potential recruitment strategy focusing on finding candidates whose skills align with the needs of your warehouse. Discuss how your onboarding and training process would include clear performance objectives and ongoing development opportunities to foster a highly effective team.

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How do you ensure compliance with safety standards in warehouse operations?

Emphasize your commitment to safety by discussing how you would regularly train your team on company policies and regulatory compliance. Mention your proactive approach to safety audits and inspections, as well as your strategies for fostering a culture of safety and communication among team members.

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Describe a successful experience where you improved operational performance.

Share a concrete example that showcases your problem-solving abilities and innovative thinking. Discuss what the operational challenge was, how you identified it, the steps you implemented to improve the processes, and the measurable outcomes that resulted from your actions.

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How do you handle team conflicts or performance issues?

Demonstrate your leadership style by discussing your approach to identifying the root cause of conflicts and utilizing effective communication to resolve issues. Explain how you prioritize fostering a collaborative environment and your methods for giving constructive feedback to encourage performance improvement.

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Can you give an example of how you’ve developed and executed a strategy in your past roles?

Discuss a specific strategic initiative you led, detailing your planning process, how you aligned your team to that strategy, and the results achieved. Illustrate your ability to set measurable objectives and adapt strategies as needed to drive success.

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What tools and software have you used for inventory management?

Bring attention to your familiarity with Warehouse Management Systems (WMS) and any relevant software platforms you've used. Discuss how these tools helped streamline operations, improved accuracy, and enhanced overall productivity in your previous positions.

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How would you manage the pressures of working in a fast-paced warehouse environment?

Highlight your time management and organizational skills, along with your ability to prioritize effectively. Provide examples of how you’ve effectively kept a cool head under pressure in the past, focusing on strategies you use to maintain productivity and morale during busy times.

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What motivates you to work within the supply chain industry?

Share your passion for the supply chain field, focusing on what aspects motivate you, whether it be the dynamic nature of the industry or the satisfaction of improving operational efficiency. Relate your response back to how this motivation will drive you to excel in the Assistant General Manager role at Lineage.

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DATE POSTED
April 4, 2025

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