OpenGov is the leader in AI-enabled software for cities, counties, state agencies, and special districts. With a mission to power more effective and accountable government, OpenGov serves 2,000 communities across the United States. OpenGov is built exclusively for the unique asset management, permitting and licensing, procurement and contract management, tax and revenue, budgeting and planning, and financial management needs of the public sector. The OpenGov platform empowers organizations to operate more efficiently, adapt to change, and strengthen public trust.

Learn more or request a demo at opengov.com

Job Summary:

This position will assist in ensuring world class hiring manager and candidate experience. This position will also coordinate candidate interviews at high velocity, work with recruiters on interviews/next steps, manage/optimize workflows and processes, ensure operational best practices, provide mentorship/training to other team members,  and represent the OpenGov talent brand on a daily basis. The Senior Recruiting Coordinator will work closely with the Talent team, supporting multiple recruiters to create an amazing, engaging, and meaningful experience for all candidates and hiring managers. We want this role to bring creative ideas to streamline processes to match the velocity and quality we expect.

Responsibilities:

• Work with the recruitment team to support and take ownership of the “candidate experience”

• Schedule interviews with a sense of urgency (Phone, Video, Onsites).

• Be the main point of contact for all interviews (includes keeping interviewers on time, find interviewers if late, troubleshoot any candidate issues)

• Communicate with hiring managers and candidates over the phone, email, text, and in person.

• Develop strong relationships with candidates, recruiters and hiring managers

• Be the “Face of OpenGov” and a true ambassador of our brand

• Update candidate records and job postings in our ATS

• Own operational best practices and data hygiene to maintain accurate candidate records and job postings in our ATS

• Build and create best practices related to Talent Acquisition Coordination, provide consultation to Recruiters/Hiring managers on the best practices, and assist in training related to overall Talent Acquisition.

• Provide mentorship/guidance to other team members

• Build critical reports and analyze data related to activity, trends, and areas of focus to provide consultation on.

• Juggle several priorities at once, multi-tasking and finding solutions to scheduling conflicts

• Communicate professionally and maintain a high level of confidentiality at all times

• Assist with other projects when needed for OpenGov

Requirements and Preferred Experience:

• Bachelor's degree or equivalent experience

• 3+ years of experience as a Recruiting Coordinator (or related experience), preferably in a SaaS startup environment (SaaS/Startup experience will be prioritized)

• Bonus points and priority for Ashby experience

• Demonstrate success of staying organized and ability to prioritize tasks in a fast paced environment (we use Gsuite)

• Partner with recruiters to source, screen, and engage top talent through job boards, social media, and networking.

• Support initiatives to enhance employer reputation by managing Glassdoor reviews and strengthening brand presence.

• Collaborate with marketing to create compelling job posts, social media content, and campaigns to attract top candidates.

• Passion for the providing exceptional “candidate experience” and finding new ways to enhance and better the experience

• Experience handling scheduling conflicts professionally with a solution and results oriented approach.

• Confidence to be able to jump on the phone to have conversations with candidates and hiring managers

• Experience with an ATS, Google Suite (Google Calendar, Gmail, and Drive), and video interviewing tools (Zoom preferred).

• Exceptional attention to detail, follow-through, and written/verbal communication

• Positive, collaborative attitude with the ability to work effectively in a team environment.

Why OpenGov?

A Mission That Matters.

At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust.  Some people say this is boring.  We think it’s the core of our democracy.

Opportunity to Innovate

The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started.

A Team of Passionate, Driven People

This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune.

A Place to Make Your Mark

We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.

Benefits That Work for You

Enjoy an award-winning workplace with the benefits to match, including:

• Comprehensive healthcare options for individuals and families.

• Flexible vacation policy and paid company holidays

• 401(k) with company match

• Paid parental leave, wellness stipends, and HSA contributions

• Professional development and growth opportunities

• A collaborative office environment with weekly catered lunches