People Associate - job 1 of 2

As a People Associate at Wolt, your daily responsibilities will revolve around supporting the team and addressing various HR questions. You will guide Wolt employees on how to self-serve their basic HR needs, assist with creating important employment documents, and manage the onboarding process in our HR system, Workday. Collaborating with Payroll will also be essential to ensure that salaries are processed accurately and on time, making your role critical for maintaining employee satisfaction.

To become a People Associate at Wolt, a passionate attitude towards HR is essential, along with any relevant HR studies or practical HR experience. Having a customer service mindset is crucial for promoting a positive employee experience. Comfort with digital technologies and a self-starter attitude are also important, as you will work independently and with various teams. Fluency in English, both spoken and written, will be necessary for effective communication.

The People Associate role at Wolt plays a vital role in employee onboarding by facilitating the introduction of new hires into our HR system, Workday. This includes ensuring that new employees have all necessary documents, guiding them through their HR-related inquiries, and helping them understand how to navigate their first steps within the company. An efficient onboarding process is key to making new team members feel welcomed and engaged from day one.

At Wolt, you can expect a dynamic and hybrid work environment. After your initial onboarding period, you will enjoy the flexibility of working from home for two days each week, while also having the option to collaborate in the office. The core working hours are designed to allow you to balance personal responsibilities with team collaboration, promoting a healthy work-life balance.

Starting as a People Associate at Wolt opens up a world of opportunities for growth and learning. As you gain experience in the HR domain, you're encouraged to expand your skills through ongoing training and mentorship. Wolt's rapidly scaling environment provides numerous opportunities for career advancement within the HR field, allowing you to develop into various specialized roles as you grow with the company.

When asked about your motivation, express your passion for HR, your admiration for Wolt's innovative approach within the tech industry, and how the company's commitment to diversity and inclusion resonates with your values. Highlight your eagerness to contribute positively to employee experiences and your desire to grow within an exciting global company.

Employers want to see your problem-solving skills. Discuss how you would actively listen to the employee's concern, research necessary information, and either provide an answer or escalate the issue when needed. Emphasize the importance of fostering a supportive and communicative environment.

Share a specific instance where you went above and beyond to support a customer or colleague. Discuss how your actions led to a positive outcome and reinforced the importance of creating a great experience for those you serve, tying it back to the demands of the People Associate role at Wolt.

If you have experience with Workday or other HR systems, explain your familiarity with their functionalities. If you don't, focus on your adaptability and enthusiasm for learning new technologies quickly. Relate it to how these skills are beneficial for your role at Wolt, ensuring efficiency in managing HR processes.

Discuss your proactive approach to identifying gaps in current procedures and your willingness to seek employee feedback. Mention your ability to collaborate with team members to develop solutions, ensuring that you contribute positively to the overall HR experience at Wolt.

Highlight your skills related to communication, problem-solving, customer service, and your passion for HR. Provide examples of how these skills have helped you resolve issues or improve processes in past experiences, making sure they align with Wolt’s core values.

Explain your time management and organizational techniques. Share how you prioritize tasks, utilize tools for tracking progress, and keep clear communication with team members to ensure that everything runs smoothly, especially in a fast-paced environment like Wolt.

Discuss the significance of making employees feel welcomed and informed during onboarding. Emphasize how a structured process fosters engagement and sets the stage for their success within the company, showcasing the direct impact it has on employee retention and satisfaction.

Share your understanding of the value that diversity brings to a team. Explain how you intend to advocate for inclusive practices and support various initiatives that promote diversity within the workplace, ensuring that every voice is heard and valued.

Reflect on your passion for making a positive impact in people's lives and how you find fulfillment in supporting employees through their HR needs. Your enthusiasm for helping others will demonstrate your genuine interest in the People Associate role at Wolt.