Business Systems Consultant/Product Manager

As a Business Systems Consultant/Product Manager at Ouro, your main responsibilities include leading the development of payment systems, ensuring compliance with various card schemes like Visa and Mastercard, and communicating effectively with internal and external stakeholders. You will also guide a team of developers and testers, refine user stories, and manage requirements to drive successful project outcomes.

To qualify for the Business Systems Consultant/Product Manager position at Ouro, you should hold a Bachelor’s degree and have at least 8 years of experience in a relevant role. You must be a subject matter expert in payment processing protocols and possess a strong knowledge of compliance standards such as PCI-DSS. Experience with EMV standards, ISO 8583 messaging, and handling card schemes will also be crucial.

Essential skills for the Business Systems Consultant/Product Manager role at Ouro include deep technical knowledge of the payments ecosystem, strong leadership abilities, proficiency in SQL, and experience with payment processing protocols. Additionally, skills in cross-functional collaboration, as well as familiarity with development tools like JIRA and Confluence, are important for success in this position.

The Business Systems Consultant/Product Manager at Ouro ensures project success by leveraging their domain expertise to guide development teams, establishing clear communication with stakeholders, and managing both functional and non-functional requirements effectively. Staying updated with the latest industry trends and compliance mandates is also key to navigating challenges and ensuring top-notch project outcomes.

At Ouro, the work environment for a Business Systems Consultant/Product Manager is dynamic and collaborative. You will work in a cross-functional team, engaging with developers and stakeholders from various backgrounds. The culture promotes innovation and continuous learning, allowing you to stay abreast of the latest technologies and industry developments.

When answering this question, focus on specific projects where you applied your expertise in ISO 8583. Discuss how you handled message flows, error handling approaches, and compliance with payment processing standards. Be ready to share examples of challenges faced and solutions implemented.

To answer this effectively, describe your approach to requirement prioritization. Mention frameworks you use, like MoSCoW or the Kano model, and provide an example of how you balanced stakeholder expectations with technical feasibility in past projects.

Highlight your communication skills by providing examples. Discuss how you tailor your communication style based on the audience—using detailed technical terms with developers while simplifying concepts for non-technical stakeholders. Mention any tools or platforms that facilitate this communication.

Indicate your commitment to ongoing learning. Share how you follow relevant blogs, websites, and attend industry conferences. Emphasize any professional networks you engage with or certifications you pursue to enhance your knowledge in the payments domain.

Provide a structured account of the project, starting with the challenge and describing the steps you took to address it. Highlight communication with your team, adaptations you made, and any tools or methodologies leveraged to turn things around.

Show your understanding of regulatory compliance by discussing your experience implementing policies and practices that adhere to PCI-DSS. Talk about audits, reviews, and continuous improvements that you've put in place to ensure compliance throughout the project lifecycle.

Explain how you leverage data analytics to inform your decisions. Provide examples where data helped you identify trends, make strategic choices, or improve project outcomes. Mention specific tools or data sources you rely on.

Discuss your understanding of EMV standards and reference projects where you implemented them. Highlight your approach to ensuring compliance and how you trained your team regarding these standards, showcasing your leadership capabilities in the process.

Detail your process for creating user stories, including how you gather requirements and ensure they're actionable. Discuss collaboration with teams to refine stories and how you incorporate feedback from stakeholders to improve the final product.

Mention specific tools, such as JIRA and Confluence, and describe how you've utilized them for organizing tasks, tracking progress, and documenting processes. Highlight your ability to adapt to different tools based on project needs.