Pavlov is building the next generation of customer success tools for B2B SaaS companies. We help businesses maximise the value of their scaled customer segments by identifying key signals, orchestrating automated interventions, and measuring realized value over time.
Our platform connects CRM data (like Salesforce) with product usage data to help businesses reduce churn, drive upsells, and improve onboarding and adoption experiences. Our intelligent system surfaces at-risk revenue and growth opportunities, creates targeted campaigns, and lets CSMs focus on what matters most.
Founded by a team with experience from Meta, Intercom, and Shopify, we're tackling the challenges of the consumerization of B2B, helping companies make data-driven decisions without adding more headcount.
As a DevOps Engineer at Pavlov, you'll build and maintain the infrastructure that powers our platform. You'll work directly with the founding team to create reliable, scalable, and secure systems that support our growing customer base and handle sensitive customer data with care.
This is a hands-on role where you'll establish DevOps practices from the ground up and help shape our technical infrastructure as we scale.
Design, implement, and maintain our cloud infrastructure on AWS
Build and improve our CI/CD pipelines for reliable, frequent deployments
Establish monitoring, alerting, and logging systems to ensure platform reliability
Implement security best practices and compliance measures to protect customer data
Collaborate with engineers to troubleshoot infrastructure issues and optimize performance
Automate infrastructure management using Infrastructure as Code practices
Help scale our systems as our customer base and data processing needs grow
Document infrastructure and create runbooks for operational procedures
You have 3+ years of DevOps or infrastructure engineering experience
You have strong experience with AWS services and architecture patterns
You're comfortable with Infrastructure as Code tools like Terraform or CloudFormation
You have experience with containerization technologies like Docker and orchestration with Kubernetes
You understand CI/CD pipelines and have implemented them using tools like GitHub Actions, CircleCI, or similar
You're knowledgeable about security best practices and have implemented them in production environments
You have experience monitoring production systems and setting up alerting
You're pragmatic about balancing infrastructure robustness with startup speed
You communicate clearly about infrastructure decisions and their trade-offs
You enjoy solving challenging problems in a rapidly evolving environment
Cloud: AWS (ECS, RDS, Lambda, S3, etc.)
CI/CD: GitHub Actions
Monitoring: CloudWatch, Sentry, Honeycomb
Containers: Docker
Languages: TypeScript/Python environments
Competitive salary and meaningful equity in a growing startup
Flexible, remote-first working environment
Real impact and ownership in shaping our infrastructure from the ground up
Direct collaboration with experienced founding team
Regular team gatherings and offsites
The usual startup perks: equipment budget, learning opportunities, etc.
A pragmatic, no-BS culture focused on building great products
We're passionate about helping businesses succeed through intelligent, data-driven customer management, and we need rock-solid infrastructure to deliver on that promise. If you're excited about building reliable systems that scale and want to be part of a team that values craftsmanship, honesty, and results, we'd love to hear from you.
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At Pavlov, we’re on a mission to revolutionize customer success for B2B SaaS companies, and we’re looking for a skilled DevOps Engineer to join our dynamic team based in Dublin. As a pivotal player in our engineering team, you’ll have the opportunity to build and maintain the robust infrastructure that supports our innovative platform. You will collaborate closely with our founding team, drawing on your 3+ years of experience in DevOps to design, implement, and manage our cloud infrastructure on AWS, ensuring that we provide a reliable and scalable service to our customers. Your role will involve establishing DevOps practices from the ground up, creating CI/CD pipelines, and implementing monitoring systems, all while adhering to the highest security standards to protect sensitive customer data. You’ll be part of a hands-on environment, where your contributions directly impact our technology and our customers' success. With a focus on automation through Infrastructure as Code practices and a passion for solving complex problems, you’ll help us scale our systems as our customer base expands. If you’re ready to take ownership of our infrastructure and thrive in a startup culture characterized by collaboration and innovation, Pavlov is the place for you. Join us, and let’s create tools that help businesses maximize their potential together!
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