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Dev Ops Engineer

About Pavlov

Pavlov is building the next generation of customer success tools for B2B SaaS companies. We help businesses maximise the value of their scaled customer segments by identifying key signals, orchestrating automated interventions, and measuring realized value over time.

Our platform connects CRM data (like Salesforce) with product usage data to help businesses reduce churn, drive upsells, and improve onboarding and adoption experiences. Our intelligent system surfaces at-risk revenue and growth opportunities, creates targeted campaigns, and lets CSMs focus on what matters most.

Founded by a team with experience from Meta, Intercom, and Shopify, we're tackling the challenges of the consumerization of B2B, helping companies make data-driven decisions without adding more headcount.

The Opportunity

As a DevOps Engineer at Pavlov, you'll build and maintain the infrastructure that powers our platform. You'll work directly with the founding team to create reliable, scalable, and secure systems that support our growing customer base and handle sensitive customer data with care.

This is a hands-on role where you'll establish DevOps practices from the ground up and help shape our technical infrastructure as we scale.

What You'll Do

  • Design, implement, and maintain our cloud infrastructure on AWS

  • Build and improve our CI/CD pipelines for reliable, frequent deployments

  • Establish monitoring, alerting, and logging systems to ensure platform reliability

  • Implement security best practices and compliance measures to protect customer data

  • Collaborate with engineers to troubleshoot infrastructure issues and optimize performance

  • Automate infrastructure management using Infrastructure as Code practices

  • Help scale our systems as our customer base and data processing needs grow

  • Document infrastructure and create runbooks for operational procedures

Who You Are

  • You have 3+ years of DevOps or infrastructure engineering experience

  • You have strong experience with AWS services and architecture patterns

  • You're comfortable with Infrastructure as Code tools like Terraform or CloudFormation

  • You have experience with containerization technologies like Docker and orchestration with Kubernetes

  • You understand CI/CD pipelines and have implemented them using tools like GitHub Actions, CircleCI, or similar

  • You're knowledgeable about security best practices and have implemented them in production environments

  • You have experience monitoring production systems and setting up alerting

  • You're pragmatic about balancing infrastructure robustness with startup speed

  • You communicate clearly about infrastructure decisions and their trade-offs

  • You enjoy solving challenging problems in a rapidly evolving environment

Tech We Use

  • Cloud: AWS (ECS, RDS, Lambda, S3, etc.)

  • CI/CD: GitHub Actions

  • Monitoring: CloudWatch, Sentry, Honeycomb

  • Containers: Docker

  • Languages: TypeScript/Python environments

What We Offer

  • Competitive salary and meaningful equity in a growing startup

  • Flexible, remote-first working environment

  • Real impact and ownership in shaping our infrastructure from the ground up

  • Direct collaboration with experienced founding team

  • Regular team gatherings and offsites

  • The usual startup perks: equipment budget, learning opportunities, etc.

  • A pragmatic, no-BS culture focused on building great products

We're passionate about helping businesses succeed through intelligent, data-driven customer management, and we need rock-solid infrastructure to deliver on that promise. If you're excited about building reliable systems that scale and want to be part of a team that values craftsmanship, honesty, and results, we'd love to hear from you.

Average salary estimate

$80000 / YEARLY (est.)
min
max
$70000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Dev Ops Engineer, Pavlov Media

At Pavlov, we’re on a mission to revolutionize customer success for B2B SaaS companies, and we’re looking for a skilled DevOps Engineer to join our dynamic team based in Dublin. As a pivotal player in our engineering team, you’ll have the opportunity to build and maintain the robust infrastructure that supports our innovative platform. You will collaborate closely with our founding team, drawing on your 3+ years of experience in DevOps to design, implement, and manage our cloud infrastructure on AWS, ensuring that we provide a reliable and scalable service to our customers. Your role will involve establishing DevOps practices from the ground up, creating CI/CD pipelines, and implementing monitoring systems, all while adhering to the highest security standards to protect sensitive customer data. You’ll be part of a hands-on environment, where your contributions directly impact our technology and our customers' success. With a focus on automation through Infrastructure as Code practices and a passion for solving complex problems, you’ll help us scale our systems as our customer base expands. If you’re ready to take ownership of our infrastructure and thrive in a startup culture characterized by collaboration and innovation, Pavlov is the place for you. Join us, and let’s create tools that help businesses maximize their potential together!

Frequently Asked Questions (FAQs) for Dev Ops Engineer Role at Pavlov Media
What are the primary responsibilities of a DevOps Engineer at Pavlov?

As a DevOps Engineer at Pavlov, your primary responsibilities will include designing, implementing, and maintaining our cloud infrastructure on AWS. You’ll build and enhance CI/CD pipelines, establish monitoring and alerting systems, and implement security measures to safeguard customer data. Additionally, you will automate infrastructure management using Infrastructure as Code tools and collaborate with engineers to optimize performance.

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What qualifications do I need to be a successful DevOps Engineer at Pavlov?

To be successful as a DevOps Engineer at Pavlov, you should have a minimum of 3 years of experience in DevOps or infrastructure engineering, with strong expertise in AWS services and architecture patterns. Familiarity with Infrastructure as Code tools like Terraform or CloudFormation, containerization technologies such as Docker, and CI/CD practices is essential. A solid understanding of security best practices and experience in monitoring production systems are also critical for this role.

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What technology stack does the DevOps Engineer at Pavlov work with?

At Pavlov, the DevOps Engineer will work with a technology stack that includes AWS services such as ECS, RDS, Lambda, and S3. You'll also be using CI/CD tools like GitHub Actions, monitoring solutions including CloudWatch, Sentry, and Honeycomb, and container-related technologies like Docker. Familiarity with programming languages like TypeScript and Python in our development environments is a plus.

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What kind of working environment can a DevOps Engineer expect at Pavlov?

As a DevOps Engineer at Pavlov, you can expect a flexible, remote-first working environment that fosters collaboration and innovation. We promote a culture of pragmatic decision-making and clear communication, allowing you to take real ownership of your work. Plus, we have regular team gatherings and offsites that enhance team bonding and ensure that we stay aligned on our mission to build exceptional products.

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What benefits does Pavlov offer to its DevOps Engineers?

Pavlov offers its DevOps Engineers a competitive salary and meaningful equity in a growing startup, alongside a range of benefits. These include a flexible working environment, opportunities for learning and development, equipment budgets, and the usual startup perks. Most importantly, you’ll have a direct impact on shaping our infrastructure and playing a vital role in our success.

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Common Interview Questions for Dev Ops Engineer
Can you explain your experience with AWS services?

When asked about your experience with AWS services, focus on specific projects where you implemented solutions using AWS. Detail which services you used, like EC2, RDS, or Lambda, and describe the architecture's design and any challenges faced. This showcases both your technical skills and your problem-solving abilities in a real-world context.

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How do you approach establishing CI/CD pipelines?

To answer this question, explain your approach starting from code integration to deployment. Discuss tools like GitHub Actions that you’ve used and outline steps such as automated testing, quality checks, and deployment strategies. Highlight any improvements you’ve made to streamline the process, demonstrating a focus on both efficiency and reliability.

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What strategies do you use to monitor and troubleshoot production systems?

Discuss the monitoring tools you're familiar with, such as CloudWatch or Sentry, and your methodology for setting up alerts and logs. Talk about how you identify issues proactively and the steps you take to troubleshoot problems when they arise, emphasizing your analytical skills and your approach to maintaining system reliability.

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Can you give an example of a security best practice you implemented in a previous role?

Share a specific example of a security measure you implemented, like configuring IAM roles or using VPCs to isolate resources. Explain the reasoning behind your implementation and how it protected sensitive data while ensuring compliance. This shows your awareness of the importance of security in DevOps.

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How do you automate infrastructure management?

Discuss your experience with Infrastructure as Code tools, such as Terraform or CloudFormation. Provide examples of how automation improved deployment speed or reduced errors. Clarifying your understanding of the IaC concept and its value in managing infrastructure effectively will demonstrate your technical expertise.

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Describe your experience with containerization and orchestration tools.

Explain your familiarity with Docker and Kubernetes by discussing specific use cases where you used these tools. Highlight how containerization helped improve deployment consistency and scalability. Sharing real-world experience will provide insight into your practical skills and understanding of modern DevOps practices.

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What methodologies do you follow for DevOps practices?

Describe methodologies like Agile or Lean, and how they complement DevOps practices. Explain how these methodologies influence your team's workflow and facilitate continuous improvement, such as shorter release cycles and better collaboration between development and operations teams.

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How do you stay updated on DevOps tools and technologies?

Share resources you follow, such as online courses, blogs, or community forums. Mention any relevant certifications or training you've pursued to show that you're committed to keeping your skills current. This illustrates your proactive approach to learning and your dedication to the field.

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What challenges have you faced while working as a DevOps Engineer, and how did you overcome them?

Provide a specific example of a challenge, such as scaling issues or system outages. Detail the steps you took to address the problem and the outcome, demonstrating your problem-solving abilities and resilience in high-pressure situations. This showcases your capability to handle obstacles effectively.

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Why do you want to work as a DevOps Engineer at Pavlov?

Express your enthusiasm for Pavlov’s mission and the opportunity to contribute to a startup focused on impactful customer success tools. Mention aspects of the job description that align with your skills and experiences, emphasizing your desire to grow with the company and be part of a meaningful journey.

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In 1994, we connected an off-campus residence in Champaign, Illinois — providing students with network access in their apartments for the first time. Since then, our scope has expanded to link multi-dwelling unit (MDU) properties, businesses, home...

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DATE POSTED
April 7, 2025

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