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Merchandising Assistant

About Us:

Primary is a mom-founded kids clothing brand on a mission to encourage every kid to be the truest version of themselves. Since launching in 2015, Primary offers an assortment of simple, beautiful, gender neutral styles known for their hand-me-downable quality, super soft and sustainable fabrics, and slogan-free designs. Our customers are passionate about our mission, which has led to incredibly strong repeat metrics and one of the highest NPS scores in the industry (85+). We are laser-focused on building a strong, sustainable and profitable (!!) business, and hiring the best people to help us get there.


Our company values kind and thoughtful self-starters who can think strategically and then work collaboratively with people across the organization to produce high-quality outcomes. We are also a very change-friendly group of people, and are always seeking fresh points of view to uncover ways we can improve our products, processes and team culture.


Full-Time Employee Benefits:

- 4-day work week: Fridays are flexible at Primary to allow you to manage your life-work balance

- Health, wellness, financial benefits: company-sponsored medical, dental, & vision insurance; HSA, FSA, & commuter accounts; 401(k) with company match, pet insurance, company-provided disability & life insurance, and more

- Generous time off: 3 weeks of PTO (plus another week after 2 years at Primary) + 3 annual floating holidays, unlimited sick time, 11 company-paid holidays (plus the week between Christmas & New Years), and 12 weeks fully-paid parental leave for all new parents

- Primary School: $100/month to spend on classes to help you grow (work related or not!) or on a gym membership

- Up to $500 to spend on improving your work from home setup (for remote roles)


Primary is looking for a Merchandising Assistant to support the Merchandising team in the end-to-end product development process. This role is the central owner of seasonal records and information and all incoming/outgoing sample management. Reporting to the Director of Merchandising, you'll collaborate closely with the broader Merchandising, Sourcing, and Creative teams to ensure samples are tracked, received, invoiced, and distributed throughout the product life cycle across all categories and seasons.


What You'll Do
  • Own and maintain seasonal line sheets, ensuring accuracy of style being planned for each season
  • Track weekly sales data and assist in identifying best-selling products
  • Organize and execute seasonal Mock Shops to gather customer insights prior to line adoption, and synthesize findings for the team
  • Ensure accurate color assortments are reflected in the Product Data Management (PDM) system
  • Participate in seasonal strategy meetings 
  • Manage all aspects of sample handling, including tracking, receiving, organizing, and distributing across teams
  • Monitor and track sample costs and invoicing to ensure alignment with budget
  • Serve as the liaison between Product Development and Creative teams to communicate sample statuses, arrival timelines, and any delays
  • Update the Merchandising team on changes to product details or launch time lines
  • Respond to and coordinate sample requests from cross-functional business partners
  • Prepare and support seasonal product presentations to share new ideas and line highlights with Creative team


What We're Looking For
  • Bachelor’s degree or equivalent practical experience
  • Proficiency in Microsoft Excel
  • Clear and effective communication, both written and verbal
  • Demonstrated organizational and time-management/prioritization skills
  • Comfort with analyzing data to identify trends and insights
  • Exceptional attention to detail and commitment to accuracy


What We Value
  • A hands-on, get-it-done mindset — you're not afraid to roll up your sleeves 
  • Flexibility and adaptability — you’re comfortable with change and thrive in a dynamic environment
  • A proactive and solutions-oriented mindset — you are able to manage multiple tasks and priorities in a fast-paced, dynamic environment
  • A collaborative, team-first approach — you build strong relationships and thrive in a respectful/collaborative environment


$60,000 - $74,000 a year

At Primary, we believe that there is no one ‘perfect’ candidate. Everyone brings something different to the team, and our diversity is what makes us strong. Speaking of which - not only is discrimination illegal, it is simply not tolerated at Primary. We welcome all candidates who are currently eligible to work full-time in the United States for any employer to apply.


We want all candidates to thrive during the interview process! If there are any accommodations you would like for your interview, please let us know at HR at primary dot com. Our HR Director will work with you to set you up for success at any point during the interview process where you may need accommodations. Not sure if this applies to you? Primary is a proud Disclo customer - check out their quiz "Do I Qualify for Reasonable Accommodation?"



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What You Should Know About Merchandising Assistant, Primary

At Primary, we're on the lookout for a dedicated Merchandising Assistant to join our vibrant team in New York, NY. As a mom-founded kids' clothing brand, we understand the importance of authenticity and creativity, and we want someone who shares our passion. In this full-time role, you'll be the heartbeat of our merchandising process, ensuring seamless communication across our teams while managing seasonal records and sample flows. Your days will be filled with fascinating tasks like maintaining seasonal line sheets, tracking sales data, and organizing mock shops to collect invaluable customer insights. You'll work closely with the Merchandising, Sourcing, and Creative teams, making sure that every aspect of product development runs smoothly from conception to launch. We're looking for someone with a Bachelor’s degree or equivalent experience, strong Excel skills, and exceptional attention to detail. If you thrive in a dynamic environment, love collaboration, and have that hands-on go-getter attitude, you'll fit right in at Primary. Along with the exciting work, you’ll enjoy the perks of a 4-day work week, generous PTO, health benefits, and opportunities for personal growth. Join us as we make clothing that's not just stylish, but also nurtures kids to express themselves authentically. We can’t wait to see how you’ll contribute to our mission of empowering kids everywhere!

Frequently Asked Questions (FAQs) for Merchandising Assistant Role at Primary
What are the main responsibilities of a Merchandising Assistant at Primary?

As a Merchandising Assistant at Primary, your main responsibilities will include maintaining seasonal line sheets, tracking weekly sales data, organizing mock shops for customer insights, and coordinating sample handling across teams. You’ll also participate in strategy meetings and ensure that all product information remains accurate and updated within the Product Data Management system. This role is crucial for ensuring that our merchandising process is efficient and innovative.

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What qualifications do I need to become a Merchandising Assistant at Primary?

To qualify for the Merchandising Assistant position at Primary, you should have a Bachelor’s degree or equivalent practical experience, along with proficiency in Microsoft Excel. Strong written and verbal communication skills, as well as excellent organizational abilities and attention to detail, are essential. Being comfortable with data analysis and having a proactive mindset will also set you up for success in this role.

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What is the work culture like for a Merchandising Assistant at Primary?

The work culture at Primary is collaborative, dynamic, and change-friendly. As a Merchandising Assistant, you’ll find a supportive environment where your ideas are valued. We believe in a team-first approach, encouraging open communication and collaboration across departments. Our commitment to diversity and inclusion makes it a respectful and engaging place to develop your career.

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What benefits can I expect as a Merchandising Assistant at Primary?

As a Merchandising Assistant at Primary, you can expect a variety of comprehensive benefits. These include a 4-day work week, generous time off policies, health insurance options, a 401(k) with company match, and a work-from-home setup allowance. Additionally, you’ll receive funds for personal growth through our Primary School initiative, which can be applied towards classes or gym memberships.

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How does Primary support their Merchandising Assistants in their professional development?

At Primary, supporting the professional development of our Merchandising Assistants is a priority. You’ll have access to $100 per month to invest in classes or activities that contribute to your growth, whether work-related or not. We also encourage participation in team meetings where fresh ideas are welcomed, providing a platform for you to showcase your insights and contribute to the company's mission.

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Common Interview Questions for Merchandising Assistant
Can you describe your experience with product data management systems like PDM?

In answering this question, it's important to highlight your familiarity with product data management systems. You can mention specific tasks you've performed, such as updating records, ensuring data accuracy, and generating reports. If you have any experience with specific software, be sure to include that as well.

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How do you manage your time and prioritize tasks in a fast-paced environment?

When responding to this question, share specific strategies you use to maintain organization, such as creating to-do lists or using project management tools. It’s beneficial to give an example of a time when you had multiple priorities and how you successfully managed them.

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What methods do you use to analyze sales data and identify trends?

To effectively answer this question, discuss the analytical tools and techniques you use, such as Excel functions or sales tracking software. Providing an example of how you’ve used data analysis in a past role to drive decisions will demonstrate your capability and understanding of the role's requirements.

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Tell me about a time when you had to coordinate with multiple teams. How did you ensure effective communication?

In your answer, describe a specific situation where you worked across teams. Emphasize the communication strategies you used, like regular check-ins or shared project updates, and the positive outcomes that resulted from effective collaboration.

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How do you ensure attention to detail in your work?

To respond to this effectively, provide examples of how you verify your work or the systems you put in place, like double-checking data entries or creating checklists, to minimize mistakes. Highlight the importance of accuracy in the merchandising process and how it impacts overall product success.

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What do you think makes a successful Merchandising Assistant?

In your response, highlight qualities such as organization, analytical skills, teamwork, and adaptability. Give an example of how these traits have manifested in your previous roles to illustrate your point.

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How would you handle a situation where a sample arrives late and impacts the timeline?

Address this scenario by discussing your approach to problem-solving and communication. You can talk about the importance of notifying the relevant teams about the delay and outlining how you would work to provide solutions, perhaps by adjusting timelines or communicating with suppliers.

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Why do you want to work for Primary as a Merchandising Assistant?

Here, express your enthusiasm for Primary's mission and values. Reference specific elements of the company that appeal to you, such as its commitment to sustainability or its dynamic working environment, and relate them to your own professional values and goals.

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Can you give an example of how you contributed to a team project?

Provide a specific example where your contributions helped the team succeed. Highlight your role, the collaborative efforts involved, and the positive results of your input, which helps showcase your collaborative mindset.

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What steps do you take to stay updated on industry trends in merchandising?

In your answer, share your methods for keeping abreast of trends, such as following industry blogs, attending trade shows, or networking with professionals in the field. This shows your commitment to growth and awareness in the merchandising landscape.

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Primary is building the best experience for busy parents to shop for kids clothes. Founded by two moms who were previously early employees and executives at Diapers.com/Quidsi, Primary offers timeless styles for babies and kids 0-12, all in super ...

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Full-time, on-site
DATE POSTED
April 11, 2025

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