Talent & People Coordinator (12-Month FTC)

As a Talent & People Coordinator at Relay, you'll support the entire Talent Acquisition process by working closely with hiring managers and recruiters. Your key responsibilities will include managing interview schedules, creating offer letters, assisting with onboarding, and engaging in various office management tasks. By ensuring a smooth recruitment process and positive candidate experience, you’ll play an essential role in our growing team.

Relay is looking for candidates with 1-2 years of experience in recruitment coordination, showcasing strong organizational and time management skills. Familiarity with ATS systems is a plus, and a proactive, adaptable mindset is highly valued, especially in our fast-paced startup environment. Excellent written and verbal communication skills are crucial to foster effective interactions with candidates and the internal team.

In the role of Talent & People Coordinator at Relay, you will significantly enhance employee engagement by planning and coordinating social activities and offsite initiatives. Your involvement in onboarding processes ensures new hires feel welcomed, and your support in refining HR policies contributes to a productive work environment where everyone can thrive.

As a Talent & People Coordinator at Relay, you’ll experience a dynamic, fast-paced startup environment focused on growth and learning. You’ll work collaboratively with an enthusiastic team, engage in various people projects, and enjoy flexibility through hybrid working arrangements. This supportive atmosphere encourages innovation and ownership from day one.

Relay offers a comprehensive benefits package that includes 25 days of annual leave, a Bupa Global Health Plan, a contributory pension scheme, and a free gym membership in our co-working space. Additionally, with our commitment to learning and growth, team socials, and the opportunity to contribute to meaningful projects, Relay ensures a rewarding experience for all employees.

When answering this question, focus on specific examples of how you've managed interview schedules, supported hiring managers, or contributed to a smooth recruitment process. Mention any tools or systems you’ve used, and emphasize your organizational skills and ability to prioritize tasks effectively.

To ensure a positive candidate experience, I prioritize clear communication at every step of the process. This includes timely feedback, consistent updates on interview schedules, and making sure candidates feel appreciated and valued. Sharing specific instances where your efforts led to improved candidate feedback can make your response more compelling.

I employ a combination of effective time management and prioritization strategies. Initially, I assess deadlines and urgency, then I break down projects into manageable tasks while utilizing project management tools for tracking progress. This approach helps me stay organized and ensures all projects receive the attention they need.

Choose an example where a sudden change occurred in your role, such as a shift in recruitment priorities or an urgent request from management. Explain how you assessed the situation, adapted your workflow, and successfully managed to meet new requirements while maintaining a high standard of work.

During onboarding, I emphasize the importance of creating a welcoming, informative environment. I provide new hires with comprehensive resources and ensure they connect with team members early on. Highlight any onboarding programs you’ve designed or improved to showcase your proactive approach to employee integration.

To enhance operational efficiency, I focus on identifying bottlenecks in existing processes and exploring automation options. Share examples of how you’ve implemented changes to HR workflows, streamlined documentation processes, or improved communication methods to illustrate your capability in this area.

Select an example where you initiated or contributed to social activities or engagement initiatives. Discuss how your actions positively impacted the team's morale and cohesion, and reflect on any measurable outcomes, such as increased participation rates or feedback from team members.

Communication is vital in this role as it facilitates collaboration across departments and ensures clarity throughout the recruitment and onboarding processes. Discuss how you establish open lines of communication with candidates and internal teams to foster trust and transparency, leading to a positive work environment.

In a challenging situation, I prioritize listening to the concerns of both parties and strive to find a mutual solution. Discuss how you would take a calm and professional approach to conflict resolution while ensuring that the overall recruitment process remains fair and respectful.

Express your enthusiasm for Relay's mission and how it aligns with your values in sustainable practices and employee engagement. Highlight your passion for fostering a positive workplace culture and how your skills can contribute to achieving the company's goals, making it a win-win for both you and Relay.