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Senior Manager, Mid and Upper Funnel Marketing

Who we are: 

Want to make an impact? Join our pack and come work (and play!) with us.


We believe everyone deserves the unconditional love of a pet—and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe. We empower our community of trusted pet sitters and dog walkers to run their own pet care businesses on Rover with the tools and security of a global company to back them.


Headquartered in Seattle, Washington, we work closely with our teams in Barcelona, San Antonio, Spokane, and remote locations. We’ve got a reputation for being a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington’s Best Workplaces in the Puget Sound Business Journal. We're an agile, fast-growing company, and our leadership comes from some of the world's most respected tech companies. 


At Rover, our furry coworkers are just as important as our human ones—and we wouldn’t have it any other way. Along with making the joys of pet parenthood more accessible, we’re committed to fostering a diverse, inclusive, and welcoming community of pet people—and that starts with our employees.


Who We’re Looking For: 


We’re seeking a Senior Manager/Director, Mid and Upper Funnel Marketing to join our Performance Marketing team marketing team. In this role, you’ll drive success across our Paid Social, Online Video, Mobile App Download, and Offline Advertising Channels. The ideal candidate is eager to explore and test new platforms, optimizing with audience strategies, and leveraging innovative ad formats.  The candidate will be comfortable working with the Product, Engineering and Analytics teams to define needs and requirements for their marketing team and also with the Brand and Creative team on what is working.


Success in this role requires a balance of people management and coaching while driving the marketing team to continue growing new customer acquisition.  If you’re passionate about Upper Funnel Marketing, thrive in a fast-paced environment, and are enthusiastic, we’d love to hear from you.


Your Accountabilities:
  • Drive new customer acquisition across the US and international markets, setting ambitious yet achievable growth targets
  • Manage a team of high performing Marketers focusing on  Paid Social, Online Video (YouTube, OTT, etc.), Linear TV, and Audio, while expanding the team’s capabilities through new hires
  • Oversee agency selection and negotiation with agency partners, ensuring partners provide leverage to your team ensuring they deliver measurable results
  • Partner with Marketing Analytics to establish robust reporting to guide optimizations and enable your team to hit their goals
  • Plan and execute tests of new strategies, tactics, new channels, creative & messaging, novel tactics;  working closely with the Brand and Creative teams
  • Stay ahead of industry trends, platform innovations, and competitor strategies identifying new opportunities for growth
  • Foster a collaborative, inclusive and high performance culture, aligning teams on shared goals with cross- functional engagement across partner teams
  • Set and manage performance metrics and targets by channel, analyzing results and optimizing spend for efficiency and impact, working closely with your channel owners


What you bring:
  • 5+ years managing high performing marketing teams, with a proven track record of mentoring and retaining top talent, fostering career growth and hiring new team members
  • 10+ years in marketing, with expertise in  Paid Social, Online Video, Steaming and Offline Channels 
  • Bachelor’s Degree in marketing, business, or STEM field is desired, prior work experience will absolutely be taken into consideration
  • A track record of delivering results, with strong skills in goal setting, reporting, forecasting, and performance management
  • Experience selecting, managing, and holding agencies accountable for results.
  • Ability to build and adapt multi-year marketing plans, adapting to evolving industry trends, new marketing channels and business needs
  • Proficiency in data analytics and storytelling, distilling complex insights into clear actionable recommendations for senior leadership 
  • Excellent communication and collaboration skills
  • Some experience with app advertising or mobile attribution platforms (Branch, Kochava, etc.) is a plus
  • Curiosity and excitement to learn
  • Experience with consumer brands and marketplaces is ideal, pet-related brand experience is a plus.


Benefits of Working at Rover.com
  • Competitive compensation
  • Long-term incentive plan, with a company performance-based cash payout
  • 401k
  • Flexible PTO
  • Competitive benefits package, including medical, dental, and vision insurance
  • Commuter benefits
  • Bring your dog to work (and unlimited puppy time)
  • Doggy benefits, including $1000 toward adopting your first dog
  • Stocked fridges, coffee, soda, and lots of treats (for humans and dogs) and free catered lunches semi-monthly 
  • Regular team activities performed in-person and virtually


Compensation:
  • In the greater Seattle area the first year salary range is $153,430 - $190,766. Additionally, Rover offers a long-term incentive plan with a company performance-based cash payout and benefits to full-time employees. 
  • The cash compensation offered for this role will be dependent on the candidate's experience, qualifications, skills and abilities as demonstrated in the interview and hiring process.


Rover is an equal opportunity employer committed to promoting a diverse, inclusive and inventive environment with the best employees. We’re driven by seeing our people succeed and grow, and we work to ensure everyone contributes to their fullest potential. We consider all qualified applicants without regard to age, race, color, ancestry, national origin, religion, disability, protected veteran status, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable laws, regulations and ordinances.


We are committed to work with you to look for reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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CEO of Rover.com
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What You Should Know About Senior Manager, Mid and Upper Funnel Marketing, Rover.com

At Rover, located in the heart of Seattle, we're all about passion—passion for pets, and passion for making meaningful connections. As the Senior Manager, Mid and Upper Funnel Marketing, you'll play a pivotal role in shaping and executing our strategies that drive new customer acquisition across a variety of channels, including Paid Social, Online Video, and more. Imagine a workplace where your ideas can transform the pet care industry while working closely with a dynamic team of marketers. You’ll be exploring new platforms, running tests to optimize audience strategies, and collaborating directly with our Product, Engineering, and Analytics teams to meet ambitious growth targets. What sets you apart is not just your marketing expertise of over a decade but also your ability to inspire and elevate your team to new heights. You should possess a knack for interpreting data analytics into captivating stories that drive success, while fostering an inclusive culture where everyone feels valued. If you're innovative, hands-on, and ready to embrace a fast-paced environment filled with enthusiastic pet lovers, this is the perfect opportunity for you to leave your paw print on the future of Rover. After all, we’re not just about pets; we're about creating unforgettable experiences for every pet parent, and you could be the person leading that mission!

Frequently Asked Questions (FAQs) for Senior Manager, Mid and Upper Funnel Marketing Role at Rover.com
What are the key responsibilities of a Senior Manager, Mid and Upper Funnel Marketing at Rover?

The Senior Manager, Mid and Upper Funnel Marketing at Rover is responsible for driving customer acquisition strategies across a range of channels like Paid Social and Online Video. This includes overseeing a team, managing agency partnerships, and collaborating with cross-functional teams to optimize marketing efforts and achieve growth targets.

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What qualifications should candidates have for the Senior Manager, Mid and Upper Funnel Marketing position at Rover?

Ideal candidates for the Senior Manager, Mid and Upper Funnel Marketing role at Rover should have over 10 years of marketing experience, particularly in Paid Social and Online Video channels. A bachelor's degree in marketing, business, or a STEM field is preferred, and strong data analytics skills are essential for interpreting marketing performance.

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How does Rover measure success for the Senior Manager, Mid and Upper Funnel Marketing role?

Success for the Senior Manager, Mid and Upper Funnel Marketing at Rover is measured through customer acquisition growth, performance metrics across channels, and the effectiveness of campaigns. This involves analyzing results and optimizing spend based on established performance indicators.

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What does the team culture look like for the Senior Manager, Mid and Upper Funnel Marketing at Rover?

The team culture at Rover, especially for the Senior Manager, Mid and Upper Funnel Marketing, is collaborative and inclusive, emphasizing high performance and shared goals across all marketing teams. There’s a strong emphasis on career growth, mentoring, and fostering a positive work environment where pet lovers can thrive.

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What benefits can employees expect when working as a Senior Manager, Mid and Upper Funnel Marketing at Rover?

Employees in the Senior Manager, Mid and Upper Funnel Marketing position at Rover can expect competitive compensation, flexible PTO, a comprehensive benefits package, and unique perks like the ability to bring your dog to work. Additionally, there's support for family pet adoption and regular team-building activities.

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Common Interview Questions for Senior Manager, Mid and Upper Funnel Marketing
What experience do you have in managing multi-channel marketing campaigns?

Discuss specific campaigns you've managed, focusing on your strategic approach, the channels involved, and the outcomes. Highlight your ability to coordinate across teams, optimize performance, and use metrics to inform decisions.

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Can you describe a time you had to collaborate with cross-functional teams?

Share an example where you effectively worked with Product, Engineering, or Analytics teams. Highlight the challenges faced, how you facilitated communication, and the successful outcome achieved through collaboration.

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How do you approach setting and achieving growth targets in your marketing strategies?

Explain your process for analyzing market trends, establishing realistic yet ambitious targets, and the tactics you employ to achieve those goals. Mention how you adapt strategies based on performance data.

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What tools or methodologies do you use for data analysis and reporting?

Detail the tools or software you’re proficient in, along with examples of how you've used data analytics to inform decisions. This could including platforms like Google Analytics, Excel, or specific marketing analytics tools.

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How do you stay current with marketing trends and changes in digital advertising?

Discuss your commitment to continuous learning. Mention resources you follow, like industry publications, networking events, or professional courses that help you stay informed about the latest trends in marketing.

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What strategies would you employ to enhance brand visibility through upper-funnel marketing?

Outline a few strategic approaches you believe are effective for upper-funnel marketing, such as unique messaging, innovative ad formats, and testing various channels for customer engagement and acquisition.

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Describe a situation where you had to handle underperformance within your team.

Illustrate your leadership style by discussing a specific incident. Talk about how you identified performance issues, provided support, and implemented strategies to improve results while fostering team morale.

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How do you prioritize and manage marketing budgets across multiple channels?

Explain your method for evaluating ROI by channel, setting priorities based on performance data, and ensuring that marketing spend aligns with overall business goals.

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What is your approach to agency selection and management?

Describe your criteria for selecting agencies and your process for ensuring accountability and effective collaboration. Mention how you measure their performance against agreed-upon outcomes.

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Why do you want to work for Rover in the Senior Manager, Mid and Upper Funnel Marketing position?

Articulate your passion for pet care and how Rover's values align with your own. Discuss your marketing expertise and how you envision contributing to Rover's mission of connecting pet owners with trusted services.

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We believe in the unconditional love of dogs, and Rover exists to make it possible for everyone to experience this love in their lives. As we strive to achieve this mission, our core values guide us in how we conduct our business and ourselves. To...

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