Account Executive, Mid-Market

As an Account Executive, Mid-Market at Salsify, your responsibilities include meeting and exceeding assigned quotas, managing executive-level relationships, hunting for new business opportunities, and ensuring clients maximize the value of our Product Experience Management solutions. You will collaborate cross-functionally with teams such as Customer Success and Marketing to facilitate business reviews, demonstrations, and negotiations, establishing customers as advocates for our brand.

To succeed as an Account Executive, Mid-Market at Salsify, you should have at least 2 years of experience in a closing sales role, preferably in SaaS. Strong predictive forecasting abilities, a proven track record of generating pipelines, and the capacity to navigate complex sales environments are essential. Additionally, being an effective communicator and a trusted advisor is an integral part of the position.

Salsify is committed to the professional growth of its Account Executives by encouraging feedback and coaching. The environment fosters learning and collaboration, allowing you to utilize internal resources to strengthen your sales techniques while establishing a robust pipeline. Being part of a team-focused and inclusive culture helps you continuously improve and achieve your sales goals.

The sales culture at Salsify emphasizes teamwork, creativity, and a strong sense of purpose. As an Account Executive, Mid-Market, you'll find yourself in an environment where collaboration is key to success. With a focus on storytelling and understanding client needs, you will have the opportunity to thrive and contribute to Salsify's mission of empowering brand manufacturers in e-commerce.

Account Executives at Salsify can expect a dynamic career trajectory influenced by performance and achievement rather than longevity. High-performing sales professionals often advance into senior sales roles, leadership positions, or specialized areas within the company, backed by a culture that encourages growth and recognizes individual contributions.

When building relationships, I believe in a consultative approach, where understanding the client's needs takes precedence. I aim to establish trust by engaging in meaningful conversations, understanding their pain points, and personalizing my solutions based on their unique challenges and goals.

In a previous role, I faced a situation where a prospective client hesitated due to budget constraints. I overcame this by conducting a thorough cost-benefit analysis, demonstrating the potential ROI of our solution, which ultimately led to a successful sale and a long-term partnership.

I prioritize strategic planning, ensuring I maintain a healthy pipeline by utilizing various outreach methods such as cold calling, networking, and leveraging referrals. I also keep close tabs on performance metrics and adjust my strategies based on what's working effectively.

Staying informed is crucial, so I regularly read industry publications, participate in webinars, and engage with my network. I also leverage social media to keep up with competitors and market shifts that could affect my clients' businesses.

I have extensive experience using Salesforce, where I manage accounts, track sales progress, and analyze pipeline data. My proficiency with this tool enables me to maintain accurate records and forecast sales effectively, which is critical for achieving targets.

One of my proudest achievements in sales was exceeding my annual quota by 150% through strategic account management and strong customer relationships. It not only helped my company grow but also demonstrated my commitment to delivering value to clients.

Rejection is part of sales, and I handle it by maintaining a growth mindset. I take time to reflect on what I can learn from each setback and use that insight to improve my approach moving forward, which ultimately strengthens my resilience.

I focus on understanding the client's objectives and finding common ground that meets both parties' needs. Active listening plays a crucial role, along with preparing key points beforehand and remaining flexible during the discussion.

In a past project, I collaborated with the marketing and product teams to address a client's feedback on our software. By facilitating these discussions, we improved the product based on their needs, leading to an increased satisfaction rate and a subsequent up-sell opportunity.

I've always been passionate about helping businesses find solutions that enhance their growth. Salsify's innovative approach to e-commerce and commitment to building lasting client relationships resonate with me, making it an ideal environment where I believe I can significantly contribute.