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Aftermarket Sales Manager

Mobile Crushing and Screening has been on a journey to expand our aftermarket function, and we’re now entering an exciting new phase – implementing a new aftermarket operating model, and we want you to be a part of this transformation! 

We’re looking for an Aftermarket Sales Manager for the Mobile Crushing and Screening division based in the US (requires proficiency in English and Spanish or French).

Collaborating with in-region sales managers and support functions, this role is pivotal to retaining and growing our aftermarket business with existing customers and distributors, while also generating new sales opportunities. Welcome!

About your job
In this position, you develop and execute strategic plans to drive revenue growth in the aftermarket sector, focusing on spare parts, maintenance services, warranty extensions and product upgrades. You retain and grow the aftermarket business with existing customers and distributors, as well as generating sales from new ones – anticipate and understand their needs, matching them with our product offering to maximize value and profit. You set and achieve sales targets and KPIs, identifying key customer segments and target markets. Collaborating with marketing on campaigns and pricing strategies is essential, as is building and maintaining relationships with key customers and distributors.

Also included in your mission:

  • Provide consultative selling, recommending aftermarket solutions and managing accounts to ensure satisfaction and retention.
  • Conduct market analyses, track industry trends, monitor sales performance and prepare reports.
  • Use digital tools for fleet tracking and gap analysis, as well as staying updated on industry regulations and advancements.
  • Prepare sales forecasts, budgets and plans, tracking inventory levels and coordinating with supply chain teams.
  • Ensure adherence to SOPs for sales processes and lead pricing negotiations and finalize contracts.
  • Ensure pricing and contracts align with company policies and market conditions.

Your profile
We’re looking for someone with experience working in a similar role, such as Area Sales Manager, Business Development Manager or Key Account Manager, having sold aftermarket products. You have proven sales experience by successfully developing customer relationships to demonstrate revenue growth year-on-year. You hold a degree in business, economics, marketing or equivalent experience.

It’s essential with experience in following:

  • Sales forecasting and demand planning.
  • Reporting such as sales, tracking opportunities, follow-up, new enquiry ratios.
  • Utilizing tools such as an ERP system.

As a dedicated professional who embodies the Sandvik Culture, you consistently achieve results and drive improvements within your team and organization. You’re committed to personal development and demonstrate a high level of self-awareness to ensure continual growth. With a proactive mindset and a focus on excellence, you set the standard for success.

Our culture

At Sandvik, we’re tech driven, innovative and entrepreneurial. We believe that success is a team effort so we value diversity and are committed to creating an inclusive culture where people can be themselves and reach their full potential. So, we invest in supporting each other, learning together and celebrating our differences.

Benefits

We offer a competitive compensation package along with a comprehensive benefit package that includes:

  • Health care (medical, dental, vision, prescription, and telemedicine) starts 30 days after hire.
  • 401(k) with 5% annual salary contribution + 50% match on the first 6%.
  • Tuition reimbursement and career development op.
  • A collaborative team environment that values innovation and strategic thinking.
  • Attractive incentive and bonus plans offered based on the sales performance.

Contact information

For further information about this position, please contact Ashwin Prajapati, recruiting manager, ashwin.prajapati@sandvik.com

Recruitment Specialist: Ulrika Gruffman

How to apply

We have an ongoing process for this recruitment and ask you to send your application as soon as possible and no later than April 16th, 2025. Click apply and include your resume and cover letter in English. Please note that we don’t accept applications by e-mail. Job ID: R0077998.

As we aim for a fair recruitment process, we utilize assessment tools to safeguard objectivity. When you apply for this job, you will therefore receive an invitation via email to a personality and logic ability test. Feedback comes immediately after the test has been completed and the selection process begins after the application deadline.

To learn more about our recruitment process, please visit our career site or contact HR Services at hrservices.sweden@sandvik.com.

Sandvik Rock Processing Solutions is a business area within the Sandvik Group and a leading supplier of equipment, tools, parts, service and solutions for processing rock and minerals in the mining and infrastructure industries. Application areas include crushing and screening, breaking and demolition. In 2023, sales were approximately 11.5 billion SEK with about 2,900 employees.

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What You Should Know About Aftermarket Sales Manager, Sandvik

Mobile Crushing and Screening is on an exciting journey to enhance our aftermarket function, and we want you to be part of it! We’re looking for an Aftermarket Sales Manager to join our dynamic team in the Greater Pittsburgh area. This role is crucial as you’ll collaborate with in-region sales managers and various support functions to retain and grow our aftermarket business with existing customers while seeking new sales opportunities. You’ll develop and execute strategic plans that focus on driving revenue growth through spare parts, maintenance services, warranty extensions, and product upgrades. Anticipating customer needs and effectively aligning our products to meet those needs will be essential. You’ll set ambitious sales targets, identify key customer segments, and collaborate with marketing teams on campaigns and pricing strategies. Relationship-building is key, as you’ll be working to establish and maintain connections with both customers and distributors. Market analysis and tracking industry trends will be part of your responsibilities, as well as utilizing digital tools for fleet tracking. You’ll prepare sales forecasts, manage budgets, ensure compliance with sales processes, and lead pricing negotiations. If you’ve got experience as an Area Sales Manager, Business Development Manager, or Key Account Manager with a strong history of selling aftermarket products, we want to hear from you. Your proactive mindset and commitment to excellence align perfectly with the values at Sandvik, where innovation, collaboration, and inclusivity are celebrated. Come join us at Sandvik and help drive our vision forward.

Frequently Asked Questions (FAQs) for Aftermarket Sales Manager Role at Sandvik
What are the primary responsibilities of the Aftermarket Sales Manager at Mobile Crushing and Screening?

The Aftermarket Sales Manager at Mobile Crushing and Screening is responsible for developing and executing strategic plans to drive revenue growth in aftermarket sales. Key duties include managing relationships with existing customers and distributors, generating new sales opportunities, and achieving sales targets. This role also involves conducting market analyses, collaborating with marketing for campaign development, and utilizing digital tools for performance tracking.

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What qualifications are needed to become an Aftermarket Sales Manager at Sandvik?

To qualify for the Aftermarket Sales Manager position at Sandvik, candidates should possess relevant experience in sales roles such as Area Sales Manager or Business Development Manager. A degree in business, economics, or marketing is preferred along with proven sales experience and strong skills in sales forecasting and demand planning. Knowledge of ERP systems is also essential.

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What skills are essential for the Aftermarket Sales Manager role at Sandvik?

Essential skills for the Aftermarket Sales Manager role at Sandvik include strong interpersonal skills for relationship building, analytical skills for market analysis, and strategic thinking for developing sales plans. Proficiency in English is required, and knowledge of Spanish or French is beneficial to connect with a diverse clientele effectively.

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How does Mobile Crushing and Screening support professional development for Aftermarket Sales Managers?

Mobile Crushing and Screening is committed to personal development, offering opportunities such as tuition reimbursement and career development programs. The company also fosters a collaborative team environment that encourages learning and innovation, enabling Aftermarket Sales Managers to grow and enhance their skill sets continuously.

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What benefits come with the Aftermarket Sales Manager position at Sandvik?

The Aftermarket Sales Manager position at Sandvik offers a competitive compensation package along with a comprehensive benefits plan. This includes health care options, a 401(k) with matching contributions, tuition reimbursement, and a supportive team environment that values innovation, making it an attractive opportunity for candidates.

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Common Interview Questions for Aftermarket Sales Manager
Can you describe your approach to building relationships with clients as an Aftermarket Sales Manager?

A successful approach to building relationships involves active listening and understanding client needs. This includes regular follow-ups and providing consultative selling to ensure clients feel valued and supported, ultimately fostering trust.

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What strategies would you use to identify new sales opportunities in the aftermarket sector?

I would use market analyses to identify industry trends and gaps that our products could fill. Implementing customer feedback and collaborating with marketing on targeted campaigns would be effective strategies to uncover new opportunities.

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How do you set and achieve sales targets in your role?

Setting realistic yet ambitious sales targets involves analyzing historical sales data, understanding market conditions, and aligning these with the company’s overall goals. Regular progress reviews ensure we stay on track to meet these targets.

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What role does collaboration play in your success as an Aftermarket Sales Manager?

Collaboration is vital to my success; it allows for pooling diverse insights and strategies with my team and marketing. This enables us to create comprehensive solutions that not only meet customer needs but also drive sales growth.

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How can digital tools improve your effectiveness as an Aftermarket Sales Manager?

Digital tools streamline operations, allowing for real-time inventory tracking and customer analytics. This information helps in tailoring approaches to individual clients and improves overall efficiency in sales processes.

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Describe a challenging situation you've faced in sales and how you overcame it.

In a previous role, I encountered a significant drop in sales due to market fluctuations. I quickly adapted by analyzing the shifts and leveraging new sales strategies, including targeted promotions and improved customer engagement, leading to a recovery in sales.

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What is your experience with sales forecasting and demand planning?

I have extensive experience in sales forecasting, conducting in-depth analyses of sales patterns and market trends to predict future demand accurately. This data-driven approach helps in aligning resources and inventory effectively.

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What methods do you find most effective for consultative selling?

Effective consultative selling involves assessing customer needs thoroughly through probing questions, followed by recommending tailored solutions that maximize value for the client, ensuring satisfaction and ongoing engagement.

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How do you stay updated with industry trends and regulations?

I stay updated by subscribing to industry publications, networking with other professionals, attending relevant webinars, and participating in trade shows. This ongoing learning ensures I can provide the best solutions and adapt to the market.

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What are your thoughts on pricing negotiations in sales?

Pricing negotiations should be a win-win situation. I approach them by clearly communicating the value of our products and keeping an open dialogue with clients, leading to agreements that are fair and beneficial for both parties.

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We make the shift – advancing the world through engineering. We are forward thinkers, driven by our passion to continuously innovate smarter solutions and enable important shifts. We aim to advance society and the planet, creating benefits for all...

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