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Tour Guide

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Travel and Leisure is currently seeking Sales Tour Guides who have the desire to sell dreams and live one too! In this position you will meet face-to-face with customers that are brought in by our Marketing Department for you talk to! There is no cold-calling or out of pocket expense required by you.

Travel and Leisure is looking for career-minded, diverse professionals that share our propensity to achieve realistic goals, while demonstrating a positive attitude in a high-energy environment. This role must establish commonality and build rapport with prospective and/or current owners as well as articulate the benefits of vacationing with Travel and Leisure. 

 

Essential Job Responsibilities
Conduct face-to-face presentations in our state-of-the-art sales centers located at one of our award-winning resorts. Find commonality with prospective and/or current owners. Communicate the benefits of traveling with Travel and Leisure. Support sales through establishing rapport, listening and sharing the benefit of our product. Leads are prequalified and provided by the company. 

Responsibilities include, but are not limited to:

  • Effectively present and deliver Tour Guide presentation in accordance with all company policies, compliance standards and regulatory requirements while maintaining minimum performance.
  • Attend all scheduled training sessions, department meetings, keep current on Tour Guide information and materials, keep current on industry trends, and set and review performance goals weekly, monthly and annually. 
  • Articulate the benefits of vacationing with Travel and Leisure. Link product benefits to the customer’s vacation goals.
  • Demonstrate and maintain a positive and professional attitude in a high-energy environment.

 

Minimum Requirements and Qualifications

  • Ability to obtain CA Real Estate License within 6 months of hire
  • Self-motivated, disciplined and professional
  • Active listening skills
  • Ability to consistently achieve minimum production standards
  • Ability to perform general computer skills, and work with tablets/smart devices
  • Ability to communicate in a clearly and concisely (verbal and written)
  • Ability to be a team player and work in a team environment within a shared space
  • Ability to overcome objections and perform within a short, luxury sales cycle
  • Education
  • High School diploma or equivalent required

**The target annual compensation for this role is $70,000 comprised of $16.50 hourly plus per transaction payouts and opportunity for a monthly transaction bonus. Top performers may earn up to $200,000+ for exceeding minimum production requirements. The actual compensation of the candidate(s) selected for this role may be affected by a variety of factors, including but not limited to performance, experience, education, skills, prior training, and work location.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off. • Medical • Dental • Vision • Flexible spending accounts • Life and accident coverage • Disability • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)• Wish day paid time to volunteer at an approved organization of your choice • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)• Legal and identity theft plan • Voluntary income protection benefits • Wellness program (subject to provider availability)• Employee Assistance Program

Compensation

The hourly rate for this role is $16.50.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com , including the title and location of the position for which you are applying.

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Average salary estimate

$135000 / YEARLY (est.)
min
max
$70000K
$200000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Tour Guide, Wyndham Destinations

Are you ready to turn your passion for travel into a rewarding career? Travel + Leisure Co. is looking for enthusiastic Tour Guides to join our vibrant team in beautiful Napa County, CA. As a Tour Guide, you'll play a pivotal role in helping guests explore the wonders of vacation ownership while making invaluable connections. You won’t have to worry about cold-calling or generating leads yourself; our marketing team will provide you with prequalified customers eager to hear from you! Your main responsibility will be to conduct engaging face-to-face presentations in our modern sales centers, showcasing the incredible benefits of vacationing with us. At Travel + Leisure, we truly value a positive and energetic attitude, and we are committed to helping you grow through regular training and support. You’ll have the opportunity to link our offerings to the vacation dreams of our clients, ensuring a memorable experience for everyone involved. Plus, our competitive compensation structure gives you the chance to earn beyond the base salary by meeting your sales goals and exceeding expectations. Not only is this a chance to earn a great salary, but you'll also have access to fantastic benefits that cater to your well-being and career growth. So if you're career-minded and ready to work in a high-energy environment where every day is an opportunity to inspire someone’s next adventure, we can’t wait to see you at Travel + Leisure Co.!

Frequently Asked Questions (FAQs) for Tour Guide Role at Wyndham Destinations
What are the main responsibilities of a Tour Guide at Travel + Leisure Co.?

As a Tour Guide at Travel + Leisure Co., you will be responsible for conducting engaging presentations in our stunning sales centers, meeting with clients brought in through our marketing efforts. Your role will involve establishing rapport with prospective and current owners while effectively communicating the myriad benefits of our vacation ownership options. You’ll also attend training sessions, keep up to date with industry trends, and set performance goals to help you succeed.

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What qualifications are required to become a Tour Guide at Travel + Leisure Co.?

To be a successful Tour Guide at Travel + Leisure Co., candidates must possess a high school diploma or equivalent and have the ability to obtain a California Real Estate License within six months of hire. Additionally, strong active listening skills, self-motivation, and a disciplined professional attitude are crucial. Familiarity with general computer skills and effective communication, both verbal and written, will also help you excel in this role.

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What is the compensation structure for Tour Guides at Travel + Leisure Co.?

At Travel + Leisure Co., Tour Guides enjoy a competitive compensation package starting with an hourly rate of $16.50, along with potential payouts for each transaction and the opportunity to earn monthly bonuses. For top performers who exceed minimum production requirements, annual earnings can surpass $200,000. The total compensation may vary based on several factors such as experience and location.

Join Rise to see the full answer
What benefits do Tour Guides receive at Travel + Leisure Co.?

Tour Guides at Travel + Leisure Co. can take advantage of a diverse range of comprehensive health and welfare benefits, including medical, dental, vision insurance, and 401k plans with employer matching. Moreover, associates who work 30 or more hours per week may be eligible for paid time off, disability coverage, flexible spending accounts, and wellness programs designed to support overall well-being.

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What is the working environment like for Tour Guides at Travel + Leisure Co.?

The working environment for Tour Guides at Travel + Leisure Co. is energetic, inclusive, and team-oriented. Associates are encouraged to celebrate achievements together, support one another, and continuously work on personal and professional growth. The company prioritizes providing exceptional customer service and fostering a positive atmosphere where every member feels valued.

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Common Interview Questions for Tour Guide
Can you describe your sales experience relevant to the Tour Guide position?

When answering this question, emphasize specific examples of your sales experience, ideally in face-to-face settings. Highlight your ability to build rapport with clients and any strategies you used to close sales successfully, while relating them to the customer-centric approach required at Travel + Leisure Co.

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How do you handle objections from potential clients during a presentation?

Successfully addressing objections is vital in a sales role. Describe a specific instance where you encountered resistance and explain how you listened actively to the client's concerns, empathized, and provided tailored information that alleviated their hesitation. This demonstrates your ability to navigate challenging conversations effectively.

Join Rise to see the full answer
What strategies would you use to learn about industry trends and apply them to your role?

Discuss your proactive approach to continuous learning, such as regularly reading industry publications, networking with peers, and participating in training sessions. Showcase how you would embrace this knowledge to not only enhance your presentations but also to engage with clients more effectively.

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How would you establish rapport with a diverse clientele?

Emphasize your keen observational skills and open-minded approach when interacting with diverse individuals. Highlight your adaptability, and your experience in finding common ground with clients from various backgrounds, which is crucial for creating lasting connections as a Tour Guide.

Join Rise to see the full answer
What makes you passionate about the travel industry?

In your response, convey your love for travel and how it enriches lives. Share personal stories about memorable journeys or experiences and express your eagerness to facilitate similar inspiring experiences for others through your role at Travel + Leisure Co.

Join Rise to see the full answer
Describe a time you met or exceeded performance goals.

Use the STAR method (Situation, Task, Action, Result) to recount a detailed example of how you met specific sales or performance goals. Highlight the steps you took to achieve this and the impact it had on your previous workplace, relating it to your ambition in the Tour Guide role.

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How do you prioritize continuous improvement in your role?

Share your commitment to personal development and how you regularly set performance goals. Detail the various avenues you pursue to seek feedback, participate in training, and your proactive approach towards self-improvement, which are key factors at Travel + Leisure Co.

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In your opinion, what is the key to delivering an impactful presentation?

Discuss the importance of tailoring your presentation to your audience, actively engaging them through storytelling and visuals, and addressing their needs and expectations. Acknowledge how preparation and practice can also enhance your delivery and confidence.

Join Rise to see the full answer
What do you believe distinguishes Travel + Leisure Co. from its competitors?

Discuss the innovative features, customer service excellence, or specific values that stand out with Travel + Leisure Co. This is an excellent opportunity to demonstrate your research and passion for the brand while highlighting how you could contribute to its success.

Join Rise to see the full answer
How would you demonstrate a positive attitude in a fast-paced environment?

Highlight past experiences where you thrived under pressure and maintained enthusiasm. Share your techniques for staying motivated and inspiring your peers even during challenging circumstances, showcasing your understanding of the high-energy environment at Travel + Leisure Co.

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Wyndham Destinations provides a contemporary take on the timeshare model through our industry-leading brands including Club Wyndham, Worldmark by Wyndham, Shell Vacations Club, and Margaritaville Vacation Club by Wyndham. We offer travelers the ch...

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DATE POSTED
April 10, 2025

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