Cloud Engineer

Job Description

Cloud Engineer - Hybrid 

Nice to meet you!

We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.

We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.

About the job

We’re looking for a Cloud Engineer to for the SAS Cloud team in SAS’s Cloud and Information Services division, you will be responsible for all aspects of our data management systems in SAS Cloud.

As a Cloud Engineer, you will have a fantastic opportunity to join a growing organisation and have ownership and support of the engineering team within SAS Cloud. You will be responsible for a vital function with some Dev/Ops solutions and ETL aspects.

As a Cloud Engineer, you will:

• Analyse current processes for client systems and support troubleshooting through runbooks.
• Update/develop related procedures and documentation.
• Multi-tasking in a hosting and production support driven environment.
• Ability to diagnose and resolve problems in a timely fashion.
• Work closely with another SAS Cloud teams.
• Manage, monitor, and maintain container-based applications deployed in cloud container services.
• Responsible for fixing and testing solutions for production issues in the SAS applications for each customer and verify that the customers are satisfied.
• Configure, manage, monitor, and debug mid-tier software.

Additional responsibilities may include

• Serve as technical escalation support other team members.
• Contribute to overall service quality by identifying and /or improve the customer experience with SAS Cloud services.

Required Qualifications

• At least 5 years of experience working as a software or Dev/Ops engineer.
• Bachelor's degree preferably in Business, Computer Science, or related field.
• Equivalent combination of education, training and experience may be considered in place of the above qualifications.
• Proficiency in working on Unix/Linux.
• Experience with Cloud providers (preferably Azure).
• Familiarity with coding in Python or similar.
• Experience testing, supporting, and automating jobs.
• Experience working in the Dev/Ops function.
• Solid understanding of ETL processes and tools.
• Experience working with Kubernetes and Docker.
• Familiarity with CI/CD tools and workflows
• Fluency in both spoken and written English
• You’re curious, passionate, authentic and accountable. These are our values and influence everything we do. 

Preferred Qualifications

• Excellent written and verbal communication skills.
• Excellent interpersonal and problem-solving skills, as well as strong decision-making skills.
• Ability to interact well with development groups and end users.
• Being a good team player with a proactive attitude towards troubleshooting, knowledge sharing and process improvement.

Diverse and Inclusive

At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.

Additional Information:

SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law.

Job level will be determined based on the applicant's education, skills, and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.

SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.

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