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Assistant Store Manager - Nights - job 1 of 4

- Starting at $18.00/hr, up to $20.00/hr (based on experience)

- Full-Time, Night Shift: 9:00pm - 5:30am

- Training Shift: 6:00am - 2:30pm

- Schedule: Sunday through Thursday


- MUST HAVE PLANOGRAM EXPERIENCE


Do you have experience working as a reset merchandiser? Are you able to work both independently and in a team? If so, the Assistant Store Manager position at Serv-U-Success may be the right job for you. Teamwork and relationship building are the drivers of success within our business.


As an Assistant Store Manager- you would lead projects including reset & remodels as well as general service and work with the Store Manager to find and develop the best people to represent Serv-U-Success by providing them with the tools and training needed to be part of a successful high-performance team.


All new hires will participate in an Assistant Store Manager Nights Training program at another Store Location working side by side with a peer mentor.  The training will prepare you to become a successful Serv-U Assistant Store Manager. Position may qualify for mileage reimbursement during the training period. 


Responsibilities:
  • Travelling to stores within a defined territory to perform job duties.
  • Function as the “Manager on Duty” in the absence of, or in collaboration with the Store Manager, assuring proper staffing and prioritization of work needing completion.
  • Utilize outside On-Demand and Temporary people resources when required to quickly support ongoing projects or prepare for future requirements.
  • Understand projects and timing and work with the Store Manager to schedule each week’s work to ensure accurate schedule completion, best-utilizing resources available.
  • Physically monitor project results and verify that projects are completed to the customer’s satisfaction. All projects must be completed start to finish in the same shift.
  • Understand Plan-O-Grams, schematics, and other documents required to complete projects.
  • Demonstrate a high level of merchandising and reset skills, across all categories, within the four walls of the store.


Additional Requirements:
  • Reliable and regular attendance in the stores. Work cannot be performed remotely.
  • May be asked to travel to a different location(s), without delay.
  • Read, understand, and follow all Serv-U policies and standard operating procedures as outlined in the electronic Employee Handbook and Visual Work Instructions.
  • Must be able to perform the essential duties of this job with or without reasonable accommodation.
  • May be assigned other responsibilities and projects as necessary.


Qualifications:
  • High School diploma or GED. Additional education a plus.
  • 2 - 5 years in a service industry, with some supervisory or leadership experience preferred
  • Results-oriented. Organized & methodical. Enjoy learning and change.
  • Utilize technology – primarily personal devices (a weekly phone stipend is provided).
  • Open availability – able to work both weekdays and weekends as well as holidays.
  • Depending on the specific position, a valid driver’s license, proof of auto insurance, and a department of motor vehicles check may be required.


Benefits offered for full time employment
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance


$18 - $20 an hour
Included in range: additional $1/hr for night shift differential.
New hire range based on experience.

At Serv-U-Success, our Mission is to deliver exceptional results to our customers every day with innovative, best-in class execution, achieved by inspiring and empowering team members who share a passion for being part of something bigger than themselves.


We show our Values in everything we do:

- Passion – We energize, engage, and inspire others because we love what we do and how we do it.

- Empowerment – We have permission to take risks, be transparent, and do the right thing to serve our customers and team.

- Innovation – We are relentlessly curious and determined to find a better way of doing things together.

- Balance – We believe that a well-rounded life outside of work is essential for personal well-being and professional success. We make time for things we have to do as well as the things we want to do.

- Teamwork – We want individuals to dream, value differences, and celebrate achievements to create something bigger than themselves.


Our Mission is to deliver exceptional results to our customers every day with innovative, best-in class execution, achieved by inspiring and empowering team members who share a passion for being part of something bigger than themselves.


We show our Values in everything we do:

- Passion – We energize, engage, and inspire others because we love what we do and how we do it.

- Empowerment – We have permission to take risks, be transparent, and do the right thing to serve our customers and team.

- Innovation – We are relentlessly curious and determined to find a better way of doing things together.

- Balance – We believe that a well-rounded life outside of work is essential for personal well-being and professional success. We make time for things we have to do as well as the things we want to do.

- Teamwork – We want individuals to dream, value differences, and celebrate achievements to create something bigger than themselves.


At Serv-U-Success, our values guide both our relationships and our actions. Each value reflects and reinforces our commitment to Equal Employment Opportunity. We believe in equality, affirming the worth and freedom of every individual, and treating all people with respect and dignity. In line with this philosophy, our policy is to ensure that Serv-U-Success complies with all state, federal, and local laws prohibiting discrimination based on race, color, religion, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other factor unrelated to a person's skills and job performance. This commitment applies to all employment practices, including hiring, firing, compensation, promotion, and other terms and conditions of employment.

 

In alignment with our core values of passion, empowerment, innovation, balance, and teamwork, we are committed to fostering a workplace where every individual is valued for their unique contributions. We strive to make employment decisions based solely on qualifications, experience, and performance, ensuring fairness and promoting a culture of inclusivity. Our dedication to diversity is a reflection of our belief that the strength of our team comes from embracing differences, and that true success is built on respect for all individuals, regardless of race, color, creed, ethnicity, gender, age, sexual orientation, gender identity, or disabilities.

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CEO of Serv-U-Success
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Harold Voorhees
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Average salary estimate

$39520 / YEARLY (est.)
min
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$37440K
$41600K

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What You Should Know About Assistant Store Manager - Nights, Serv-U-Success

Are you ready to take your career to the next level as an Assistant Store Manager - Nights at Serv-U-Success in Grove City, OH? Starting at $18.00/hr and going up to $20.00/hr based on experience, this full-time night shift role from 9:00pm to 5:30am includes essential training from 6:00am to 2:30pm. We’re looking for someone with planogram experience, who thrives both independently and as part of a team. In this position, you’ll play a pivotal role in leading projects such as resets and remodels while collaborating with the Store Manager to build a high-performing team. We truly value teamwork and relationship building, and your ability to inspire and empower others will be key to your success. All new hires will undergo comprehensive training with a peer mentor at another store location, and there may also be mileage reimbursement during this training. As part of your responsibilities, you’ll travel to different stores, function as 'Manager on Duty,' and utilize various resources to ensure project success. Our ideal candidate has a high school diploma (or GED), 2-5 years of service industry experience, and a passion for teamwork and learning. With benefits including 401(k) matching, health insurance, paid time off, and more, Serv-U-Success provides a supportive environment for personal and professional growth. Join us in delivering exceptional results every day by empowering your team and embracing our core values of Passion, Empowerment, Innovation, Balance, and Teamwork.

Frequently Asked Questions (FAQs) for Assistant Store Manager - Nights Role at Serv-U-Success
What are the responsibilities of an Assistant Store Manager - Nights at Serv-U-Success?

As an Assistant Store Manager - Nights at Serv-U-Success, you will lead reset and remodel projects, collaborate with the Store Manager, and ensure proper staffing and work prioritization. You will monitor project results, utilize resources effectively, and travel between stores within your designated territory. Your role will be crucial in maintaining customer satisfaction and ensuring that projects are completed on time and to the highest standards.

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What qualifications do I need to apply for the Assistant Store Manager - Nights position at Serv-U-Success?

To apply for the Assistant Store Manager - Nights position at Serv-U-Success, candidates should have a high school diploma or GED, with additional education being a plus. We prefer applicants with 2 to 5 years of experience in a service industry, especially those with supervisory or leadership experience. Strong organizational skills, the ability to learn quickly, and a commitment to teamwork are also essential qualities we’re looking for.

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What training does Serv-U-Success provide for the Assistant Store Manager - Nights role?

At Serv-U-Success, all new hires for the Assistant Store Manager - Nights position will participate in a comprehensive training program. This training takes place at another store location alongside a peer mentor to ensure you acquire the essential skills and knowledge necessary for success. This hands-on training will prepare you to lead your team effectively and manage various store projects.

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What are the working hours for the Assistant Store Manager - Nights at Serv-U-Success?

The working hours for the Assistant Store Manager - Nights position at Serv-U-Success are from 9:00pm to 5:30am. Additionally, you will have a training shift that runs from 6:00am to 2:30pm to help you get acclimated to the role. The schedule is Sunday through Thursday, allowing you to have your weekends free.

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What benefits can I expect as an Assistant Store Manager - Nights at Serv-U-Success?

As a full-time Assistant Store Manager - Nights at Serv-U-Success, you can expect a variety of benefits, including a 401(k) plan with matching contributions, health, dental, and vision insurance, life insurance, paid time off, and a referral program. We value our employees and are committed to providing a supportive and rewarding work environment.

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Common Interview Questions for Assistant Store Manager - Nights
Can you describe your experience with merchandising and resets as an Assistant Store Manager?

In your response, highlight specific examples of how you've successfully executed merchandising strategies and resets in previous roles. Discuss your familiarity with planograms and how you've implemented them effectively to enhance customer experience and drive sales.

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How do you prioritize tasks when managing multiple projects as an Assistant Store Manager?

Be prepared to discuss your organizational skills, time management techniques, and how you communicate with your team to ensure that all tasks are completed efficiently and to a high standard. Provide specific examples of past experiences where you successfully managed several simultaneous projects.

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How would you handle a conflict between team members in your store?

When addressing this question, express your conflict resolution strategies, emphasizing the importance of open communication, understanding, and collaboration. Provide a real-world example illustrating how you’ve effectively resolved conflicts in a past position.

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What strategies would you employ to motivate your team as an Assistant Store Manager?

Discuss the importance of fostering a positive team culture. Share specific strategies you’ve used in the past, like setting clear expectations, recognizing achievements, and providing opportunities for growth and development.

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Describe a challenging project you led. How did you ensure its success?

In answering this question, outline a specific project, the challenges you faced, and the steps you took to overcome them. Emphasize your leadership skills, ability to work with diverse teams, and how you utilized resources effectively to achieve desired outcomes.

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How do you ensure compliance with company policies and standard operating procedures?

Talk about your experience with following and enforcing policies in previous roles. Highlight the importance of understanding these protocols, training your team regularly, and conducting audits to ensure compliance.

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What methods do you use to manage your time effectively in a fast-paced environment?

Explain your time management techniques, such as prioritization, delegation, and scheduling. Provide examples of how you've utilized these skills in past roles to meet tight deadlines and manage a busy workload successfully.

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How do you incorporate customer feedback into store operations as an Assistant Store Manager?

Discuss the importance of customer feedback and how you actively seek it out through surveys, conversations, or other means. Share how you analyze this feedback and implement changes to improve store operations and customer satisfaction.

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In your view, what does great customer service look like?

Reflect on your customer service philosophy, emphasizing personalization, responsiveness, and going above and beyond to meet customer needs. Provide examples from your past experiences where you have delivered exceptional service.

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What do you think are the key qualities of an effective Assistant Store Manager?

Outline the skills and attributes that you believe are essential for success in this role, such as leadership, adaptability, effective communication, and an ability to foster teamwork. Relate these qualities back to how you embody them in your previous roles.

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We help grocery chains — and the brands they carry — to succeed on the store shelf. Specifically, we provide warehousing, distribution, and in-store product management. We increase sales through superior on-shelf presentation and precisely execute...

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DATE POSTED
March 22, 2025

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