Operations Manager

SGS is the world's leading Testing, Inspection and Certification company. We operate a network of over 2,700 laboratories and business facilities across 119 countries, supported by a team of 99,250 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, safety and compliance.

Our brand promise, when you need to be sure, underscores our commitment to reliability, integrity and trust — enabling businesses to thrive with confidence. We proudly deliver our expert services through the SGS name and trusted specialized brands, including Brightsight, Bluesign, Maine Pointe and Nutrasource.

SGS is publicly traded on the SIX Swiss Exchange under the ticker symbol SGSN (ISIN CH0002497458, Reuters SGSN.S, Bloomberg SGSN:SW).

Our Dayton, NJ laboratory is looking for an Operations Manager! The Operations Manager is responsible for the day-to-day operations of their respective laboratory. They will be a subject matter expert and work with Departmental Supervisors to manage sample throughput to ensure turnaround times are met while maintaining data quality that meets or exceeds industry standards. This position is responsible for promoting a safe working culture and environment throughout the laboratory.

Job functions:

• Ensure effective laboratory operations, including housekeeping, human resources, safety, quality assurance, security, and environmental practices
• Work with service group supervisors to manage staff and instrumentation resources to maximize sample throughput and ensure that turnaround times are met
• Implement best practices in the laboratory to maximize operational efficiency and maintain data quality that meets or exceeds industry standards
• Demonstrate good leadership through effective planning, delegating and empowering subordinates appropriately, and leading by example. Manage people and performance daily, acting quickly and decisively when required
• Ensure staffing levels are appropriate for sample volumes and that staff are properly trained to perform their assigned duties
• Oversee hiring and training competent laboratory personnel
• Responsible for buying appropriate services and equipment that are best suited to meet the needs of the laboratory
• Ensure the lab’s consumables inventory is appropriate for current workloads
• Monitoring the quality of data and ensure that the lab’s QA objectives are met on time
• Perform regular in department visits throughout the laboratory
• Work in conjunction with the functional support groups to ensure a proactive and planned approach to budgets, human resource planning, and the use of analytical instrumentation and information technology
• Actively promote a strong culture of safe laboratory practices and the maintenance of a safe working environment
• Maintains a sound understanding of EHS management techniques and the commitment to deliver EHS performance that meets the expectations of SGS
• Maintains a strong knowledge of and commitment to Group and Divisional EHS Targets and Objectives by setting, monitoring and formally reporting local Targets and Objectives
• Balances production and cost control demands with EHS needs while not allowing one to become subordinate to the other
• Ensures risk assessments are completed for all routine and non-routine activities
• Ensures Safe Working Methods are in place and applied in all operations and as identified by contract
• Identifies client and project EHS requirements and ensures these are built into the work while supporting the Group HSE Management System
• Ensures that suppliers/contractors are apprised of relevant HSE requirements and that any adverse EHS impacts of their activities or products are managed and minimized
• Identifies and provides relevant EHS training for their personnel
• Performs other duties as required

• Bachelors degree in Chemistry or a science-related field (Required)
• Minimum of 5 years of progressive laboratory management experience (Required)
• Analytical Chemistry: Subject matter expert in inorganic/organic environmental chemistry
• Mathematical Skills: Some knowledge and understanding of financial statements and operating budgets required
• Reasoning Skills/Abilities: Strong analytical thinking and problem-solving skills are a requirement of this position. Must have a solid understanding of process and workflow
• Dependable and reliable individual; whose daily presence adds to the success of the Organization      
• Ability to follow instructions independently, with little or no supervision.   
• Ability to design optimal solutions for problems and work with others in solving large complex problems.
• Excellent interpersonal and communication skills (verbal and written) with the ability to effectively present information and respond to questions from individuals and/or groups both within the organization or while representing the organization.
• Excellent time management skills which include the ability to balance multiple projects concurrently (with different deadlines) and arrange the resources necessary to accomplish them.
• Knowledgeable about a wide range of environmental testing protocols, regulations, and certifications
• Computer Skills: The ability to use common software (i.e. Excel, Word, Outlook, LIMS)

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back.  Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.