Account Executive

As an Account Executive at ShiftCare, you will be responsible for running the full sales cycle, which includes identifying and reaching out to prospects, engaging them over the phone or Zoom, and ultimately closing new business. You will also be tasked with inspiring potential clients to adopt our service and explore higher plans, while building strong relationships with both prospects and internal teams.

To be considered for the Account Executive position at ShiftCare, you should have at least 3 years of solid SaaS experience, showcasing your ability to run a full sales cycle and successfully close deals. Strong consultative sales skills, accurate forecasting capabilities, and evidence of being a top producer in your current role are essential traits we are looking for.

ShiftCare is deeply invested in the growth of its Account Executives. We foster a learning culture where continuous development is encouraged, and you will have access to resources that help you refine your sales techniques. Our collaborative environment allows you to work with marketing and technology departments, providing you with innovative tools to enhance your sales strategy.

The company culture at ShiftCare is vibrant and innovative! As an Account Executive, you'll work in a supportive and fast-paced environment where your contributions are valued. We emphasize a culture of excellence, critical thinking, and open communication, empowering you to bring your ideas to the table and continuously improve as a professional.

Success as an Account Executive at ShiftCare hinges on several key skills: excellent consultative sales abilities, strong relationship-building skills, the capacity for critical thinking, and inspiring communication skills. Your dedication to achieving personal and professional goals, combined with adaptability and a desire for continuous learning, will also be crucial for excelling in this role.

When answering, highlight specific examples where you've successfully managed leads from initial contact to closing. Discuss your approach to identifying prospects, qualifying leads, and ultimately closing the deal, showcasing your strategic thinking and consultative sales skills.

Share an instance where you encountered objections, and explain your approach to understanding the client’s concerns, responding with tailored solutions, and using active listening to align their needs with your offerings.

Discuss your methodology for tracking sales leads, maintaining communication with prospects, and how you analyze data to create realistic sales forecasts. Use specific examples of tools or metrics you've employed in past roles.

Explain your systematic approach to time management, including how you categorize leads based on potential value and urgency. Highlight any tools or techniques, such as CRM systems, that help you stay organized and focused.

Articulate your personal strategies for maintaining motivation, whether it be setting achievable goals, tracking your progress, seeking feedback, or celebrating small wins along the way to keep your energy high.

Provide a vivid example of a deal where your efforts led to a win. Focus on the challenges faced, your strategic approach, and the outcomes achieved, emphasizing how the experience honed your skills.

Discuss techniques you've used in past roles, such as active listening, personalized communication, and dependable follow-up methods to create long-lasting relationships built on trust and respect.

Illustrate your view on collaboration—how working with marketing, tech, or other departments can lead to more effective sales strategies. Provide an example wherein teamwork improved results.

Demonstrate your understanding of ShiftCare's unique value propositions, preparing insights about market differentiation that enable you to articulate why clients should choose ShiftCare over other options.

Discuss your commitment to personal growth, including any training programs, industry literature, or mentorship opportunities you seek out to continuously enhance your understanding of the sales process and stay ahead in the industry.