Facility Director, Outpatient Rehab- Location Opening March 2025

The Facility Director at St. Luke's University Health Network is responsible for overseeing physical and occupational therapy services while ensuring excellent patient care. Duties include developing strategic objectives, orienting new staff, reviewing marketing reports, managing staffing needs, and creating budgets for equipment and services. The Director also plays a key role in community involvement and promoting the facility's services.

Qualified candidates for the Facility Director position at St. Luke's must hold a Master's Degree in Physical Therapy, Occupational Therapy, or Speech Language Pathology, supplemented by successful completion of required affiliations. Previous leadership or management experience in healthcare settings is beneficial, coupled with the ability to promote patient care and develop staff.

To enhance patient satisfaction as a Facility Director at St. Luke's Outpatient Rehab, one can implement effective patient communication strategies, ensure high-quality care through clinical training, and actively gather patient feedback for improvements. Engaging staff in care protocols and fostering a positive work environment also contribute significantly to overall patient experience.

The Facility Director at St. Luke's is expected to participate in community events and speaking engagements at least once a year to promote the benefits of physical therapy and the services provided at the outpatient facility. This outreach helps strengthen community ties and enhances the visibility of the facility.

When applying for the Facility Director position at St. Luke's, you should include your full legal name, current address, and a comprehensive employment history for the past seven years. Additionally, attach a current resume outlining your education, experience, and any relevant certifications or licenses to strengthen your application.

Discuss how your leadership style balances support and autonomy for your team. Mention the importance of open communication, mentoring, and fostering a positive work environment that encourages collaboration and innovation.

Share your approach to conflict resolution, emphasizing active listening, mediation, and finding common ground. Highlight the importance of addressing issues promptly to maintain a harmonious workplace.

Explain a multi-faceted approach that includes training staff, utilizing patient feedback for continuous improvement, and introducing new programs and techniques to elevate service quality.

Discuss your commitment to ongoing education, participation in professional organizations, and attending conferences and workshops. Describe how you share this knowledge with your team.

Provide examples of previous budget management roles, including how you developed, monitored, and adjusted budgets to ensure the efficient allocation of resources while maintaining high-quality patient care.

Talk about your strategies for cross-training staff, utilizing per-diem employees, and collaborating with other facilities to manage high demand effectively while ensuring that patient care remains a priority.

2Mention the importance of understanding community needs, measuring outreach effectiveness, and promoting benefits of physical therapy in local events or workshops to strengthen community relationships.

Describe your experience with compliance training, regular audits, and staying up-to-date with changes in regulations. Highlight the importance of fostering a culture of compliance among staff.

Share a specific initiative that improved patient outcomes or enhanced team performance, detailing the planning, execution, and results, demonstrating your leadership and strategic thinking skills.

Talk about the value of continuous education and mentorship, emphasizing how you plan to implement training sessions, workshops, and provide support for team members pursuing further certification.