Sales Engineer - job 1 of 2

As a Sales Engineer at Smiths Interconnect, your primary responsibilities will include developing the regional sales growth plan, identifying customer needs, and collaborating with marketing on product roadmaps. You'll also prepare revenue forecasts, promote our products, manage customer relationships, and engage in trade shows and industry events. With a focus on both existing and new accounts, you will be crucial in driving our sales effectiveness.

To qualify for the Sales Engineer position at Smiths Interconnect, you need a minimum of a Bachelor’s degree or a four-year technical degree, along with at least 5 years of direct field sales experience, preferably in the interconnect industry. Other essential qualifications include the ability to travel up to 50%, experience in managing key customer relationships, and a passion for technical communication.

Smiths Interconnect is committed to your professional development. As a Sales Engineer, you will have access to career progression opportunities across the organization and the wider Smiths Group. We foster an innovative culture where your contributions are valued, ensuring that you have the tools and support needed to succeed and grow in your career.

For the Sales Engineer position at Smiths Interconnect, you can expect to travel up to 50% of the time. This travel is vital for meeting clients, attending trade shows, and strengthening customer relationships, providing you the chance to engage directly with our key accounts and stakeholders.

Sales Engineers at Smiths Interconnect can expect a collaborative and innovative work culture. We emphasize the value of diverse perspectives and teamwork, creating an environment where ideas and contributions are welcomed and rewarded. Our inclusive policies ensure every employee feels supported and empowered to fulfill their potential.

When answering this question, focus on specific projects, client interactions, and sales achievements you've accomplished in the interconnect field. Highlight your understanding of customer needs and how your technical skills have helped you foster relationships and close sales.

Discuss your approach to customer interactions, emphasizing the importance of active listening and asking the right questions. Detail how you gather feedback and translate customer requirements into product recommendations that align with their business goals.

Outline the methods you utilize for market research and competitor analysis. Explain how you segment the market, prioritize accounts, and set measurable goals that align with Smiths Interconnect’s objectives to foster growth in sales.

Emphasize your collaborative approach with marketing teams, mentioning how you share valuable customer insights and feedback that influence product features or new launches, ensuring that products meet market demands effectively.

In your response, use the STAR method (Situation, Task, Action, Result) to detail a specific challenging scenario. Highlight how you maintained communication, worked to find solutions, and ultimately strengthened the relationship while achieving sales goals.

Discuss how you leverage data analytics and CRM tools to monitor performance metrics and customer engagement. Highlight your example of using data insights to refine your sales tactics or identify new opportunities.

Mention different resources you use such as industry publications, webinars, and technical conferences to stay updated about the interconnect industry. Discuss how this knowledge informs your sales strategies and customer interactions.

Identify key motivators such as achieving targets, building relationships, and making a difference in the tech industry. Emphasize your passion for innovative solutions that Smiths Interconnect offers and how this aligns with your professional values.

Discuss your time management skills and how you employ tools or methods to prioritize tasks based on urgency or impact. Provide an example of how you manage competing demands while maintaining exceptional customer service.

Explain your planning process for trade shows, including how you research attendees and competitors, set measurable goals for lead generation, and prepare materials to effectively promote Smiths Interconnect’s products.