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Sr Manager Commercial Data Operations

Company Description

Statistics show that women and underrepresented groups tend to apply to jobs only if they meet 100% of the qualifications. Sobi encourages you to change that statistic and apply. Rarely do candidates meet 100% of the qualifications. We look forward to your application!

At Sobi, each person brings their unique talents to work as a team and make a difference. We are dedicated to developing and delivering innovative therapies to improve the lives of people who live with a rare disease. Our edge comes from our team of people and our commitment to patients.

Our mission and culture at Sobi North America get us excited to come to work every day, but here are a few more reasons to join our team:

  • Competitive compensation for your work
  • Generous time off policy
  • Summer Fridays
  • Opportunity to broaden your horizons by attending popular conferences
  • Emphasis on work/life balance
  • Collaborative and team-oriented environment
  • Making a positive impact to help ultra-rare disease patients who are in need of life saving treatments

Job Description

The Sr. Manager, Commercial Data Management will be responsible for managing relationships with our brand teams to align on, manage, and prioritize data and analytics needs to meet corporate goals. This includes defining and creating requirements documentation, prioritizing requests, and working closely with the Dev/Ops lead to set expectations, given all North America demand, in concert with the data warehouse release schedule and roadmap. The role will report to the Director of Commercial Data Architecture & Operations, as part of the Customer Experience Insights & Operations (CxI&O) team for North America.

The CxI&O Data Operations team ensures the efficient management, integration, and governance of commercial data by overseeing cloud-based data infrastructure, optimizing ETL pipelines, and enforcing compliance standards. They enhance data quality, automate workflows, support business intelligence and advanced analytics, and collaborate cross-functionally to enable seamless data accessibility, interoperability, and strategic decision-making.

While high preference is given to candidates who reside near our offices in Waltham, MA or Raleigh, NC, we are open to hybrid or remote arrangements depending on the right candidate's location and preferences.


Key Responsibilities

  • Collaborate with Commercial teams (e.g., Market Access, Sales, Insights) to understand data needs, build data solutions, and provide support.
  • Document business and technical requirements ensuring that data solutions align with stakeholders’ needs and organizational objectives.
  • Manage relationships with data vendors to improve accuracy, timeliness, and capture of data assets across all functional groups.
  • Define data quality checks to ensure data accuracy, consistency, and completeness.
  • Enforce data governance policies and standards to maintain data integrity and compliance.
  • Understand the lifecycle of data from acquisition to deletion, ensuring efficient data usage and storage.
  • Analyze data to provide actionable insights for strategic decision-making.
  • Provide training and support to cross-functional partners on data-related processes.
  • Support the creation and education of dashboards and reports that monitor key performance indicators (KPIs) and market trends.

Qualifications

  • Bachelor’s degree
  • 5+ years of Data Management and Operations or similar experience in the biopharmaceutical industry
  • Experience with Agile/Scrum development practices; with tools such as Jira, Azure Dev/Ops; cloud data warehouse platforms such as Snowflake
  • Proven record of managing data and analytics needs in a fast-paced environment
  • Familiarity with pharmaceutical data sources, commercial data needs, and regulatory compliance requirements
  • Experience in data management and analysis tools and languages, such as Python, R, SQL, and data visualization platforms (e.g., Tableau) a plus
  • Ability to think strategically to support key business decisions
  • Ability to work collaboratively and effectively in team-based environment across key functions and all levels of management within Commercial, as well as other key functions including, but not limited to: Finance, HR, Compliance
  • Ability to handle multiple responsibilities, prioritize, and navigate the efficient path to results
  • Experience in rare disease, hematology, immunology, or specialty-distributed products preferred

Personal Attributes

Ability to be a strategic business partner while having impact above and across the organization. •Strong strategic and analytical capabilities • Able to influence change without authority• The ability to thrive in situations of ambiguity and provide a clear path forward toward solutions • For the safety of our employees and all individuals with whom we interact professionally, Sobi North America requires all new hires in the U.S. to be fully vaccinated for COVID-19 with proof of vaccination status. We will consider requests for reasonable medical or religious accommodations, as well as any state-specific exemptions, as required by applicable law. In addition, you must demonstrate behaviors in line with Sobi's core values: Care, Ambition, Urgency, Ownership and Partnership.

 

 

Additional Information

The base salary pay range for this role is 140,000-185,000 USD annually. Actual pay for this position will take into account factors such as experience and location. In addition to a base salary, this position is also eligible for a competitive 401k match, short and long-term incentives, medical, dental, vision, STD/LTD and life insurance benefits, in addition to other health and wellness programs and offerings.

All Sobi employees need to demonstrate behaviors in line with Sobi's core values: Care, Ambition, Urgency, Ownership and Partnership. Are you ready to be on the Sobi team? Come join a culture that empowers every person to be the person that makes a difference for rare disease.

Why Join Us?

We are a global company with over 1,700 employees in more than 30 countries and are committed to the societies where we operate. With a deeply skilled management team directing our day-to-day wins, and a Board with a stellar track record, we’re ready to take on the world’s diseases, ailments and adversity. Our people believe they have the power to make a positive impact in others’ lives because that’s exactly what we do here. If you’re seeking a career that taps into your talents in a way that makes the world a better, healthier place, we just may have a job for you.

We know our employees are our most valuable asset, and our culture conveys that. We offer a competitive benefits package, to support the health and happiness of our staff.

Sobi Culture

At Sobi, we refuse to accept the status quo. This is because we have witnessed first-hand the challenges facing those affected by rare diseases, and have used this knowledge to shape our business to find new ways of helping them.

As a specialized biopharmaceutical company, we are dedicated to rare diseases. And we see this focus as a strength. By effectively turning our research into ground-breaking treatments, we help make medicine more accessible and open up more possibilities for patients and more opportunities for those caring for them. This has been our approach since day one, but we know we can’t change the world of rare diseases on our own. Accomplishing this requires strong partnerships with patients, partners and stakeholders across the entire value chain. Together, we define how our business can create solutions that serve the needs of those affected by rare diseases while facilitating sustainable growth.

An Equal Opportunity Employer

Sobi is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at Sobi are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity, protected veterans and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status or protected groups by the laws or regulations in the locations where we operate.

Sobi is an affirmative action and equal opportunity employer. Disabled/Veterans. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access this website to apply for a vacancy as a result of your disability. You can request reasonable accommodations by sending an email to [email protected]

COVID-19 Policy

For the safety of our employees and all individuals with whom we interact professionally, Sobi North America requires all new hires in the U.S. to be fully vaccinated for COVID-19 with proof of vaccination status. We will consider requests for reasonable medical or religious accommodations, as well as any state-specific exemptions, as required by applicable law.

 

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$140000K
$185000K

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What You Should Know About Sr Manager Commercial Data Operations, Sobi

Meet your new challenge as the Sr. Manager of Commercial Data Operations at Sobi in Waltham, MA! You'll be at the forefront of driving data strategy while collaborating closely with our dedicated brand teams. Your mission? To prioritize and manage data and analytics needs that align with corporate goals. Whether you're gathering requirements or defining data quality checks, your expertise in data management will shine. You'll play a pivotal role in ensuring our cloud-based data infrastructure is optimized and compliant, while also enforcing governance standards. With your experience in the biopharmaceutical industry, you'll facilitate seamless access to commercial data and help drive strategic decision-making. Sobi is all about balance. That's why we offer a competitive compensation package, a generous time-off policy, and the option to work hybrid or remote. Plus, the chance to attend prominent conferences to expand your horizons is a bonus! Here, we thrive on diverse perspectives and warmly welcome applicants from all backgrounds. Together, we're dedicated to improving the lives of patients with ultra-rare diseases and we can't wait to see how you can contribute your talents to our mission. Join us, and let's make a difference together!

Frequently Asked Questions (FAQs) for Sr Manager Commercial Data Operations Role at Sobi
What are the main responsibilities of a Sr. Manager Commercial Data Operations at Sobi?

As a Sr. Manager Commercial Data Operations at Sobi, your primary responsibilities will include collaborating with various commercial teams to understand their data needs, documenting business and technical requirements, and managing vendor relationships to enhance data accuracy and timeliness. You'll also define data quality checks, enforce governance standards, and oversee the life cycle of data from acquisition to deletion.

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What qualifications are required for the Sr. Manager Commercial Data Operations position at Sobi?

Candidates for the Sr. Manager Commercial Data Operations role at Sobi should possess a Bachelor's degree and a minimum of 5 years of experience in Data Management and Operations, particularly within the biopharmaceutical industry. Familiarity with Agile/Scrum, cloud data platforms, and data analysis tools like SQL and Python is also beneficial.

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How does the Sr. Manager Commercial Data Operations at Sobi contribute to patient care?

The Sr. Manager Commercial Data Operations at Sobi contributes to patient care by leveraging data to provide actionable insights for strategic decision-making. This role ensures that commercial data is accurately managed and readily accessible, enabling Sobi to develop and deliver innovative therapies more effectively for patients with ultra-rare diseases.

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What is the work environment like for a Sr. Manager Commercial Data Operations at Sobi?

At Sobi, the work environment for a Sr. Manager Commercial Data Operations is team-oriented and collaboration-driven. Employees enjoy a culture that values work/life balance and empowers individuals to make a positive impact. The company also supports hybrid and remote work arrangements to accommodate various candidate needs.

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What benefits can a Sr. Manager Commercial Data Operations expect at Sobi?

A Sr. Manager Commercial Data Operations at Sobi can expect a competitive salary along with a comprehensive benefits package. This includes generous time off, health and wellness programs, a 401k match, and opportunities for professional development such as attending industry conferences.

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Common Interview Questions for Sr Manager Commercial Data Operations
Can you describe your experience with managing data operations in the biopharmaceutical industry?

To answer this question effectively, reflect on your direct experiences and how they've shaped your understanding of data management within the biopharmaceutical sector. Highlight specific projects where you enhanced data quality or sped up analytics processes, and discuss any challenges you faced and how you overcame them.

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How do you prioritize data requests from multiple commercial teams?

Demonstrate your strategic thinking by explaining a systematic approach to prioritization based on business impact, urgency, and available resources. Sharing examples from past experiences will show your ability to balance competing demands effectively.

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What tools have you used for data management and how proficient are you with them?

Refer to specific tools like SQL, Python, or cloud data warehouse platforms like Snowflake. Discuss your proficiency and share examples of how you've used these tools to solve data challenges or enhance operations.

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Can you give an example of a successful data analytics project you managed?

Detail a specific project, including its objectives, the teams involved, and the outcomes. Focus on what your role was, any obstacles encountered, and how your leadership contributed to the project's success.

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How would you handle data compliance issues?

Explain your understanding of data governance policies and how you've previously ensured compliance. Offer a clear strategy or framework you would use to address potential compliance issues at Sobi.

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What strategies do you employ to improve data quality?

Talk about past experiences where you implemented quality checks, validations, or automated solutions to enhance data integrity. Explain how you would adapt those strategies to Sobi's operations.

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How do you ensure effective communication with non-technical stakeholders?

Highlight your communication skills and ability to translate technical jargon into understandable terms for non-technical stakeholders. Share specific strategies such as regular check-ins, tailored reports, and collaborative workshops.

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Describe a time you had to influence stakeholders without direct authority.

Provide a tailored example that showcases your ability to persuade and influence others. Focus on the tactics you used, such as building rapport, demonstrating data insights, and fostering a collaborative mindset.

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How would you approach building data solutions to meet varying commercial needs?

Outline a flexible approach that includes gathering stakeholder requirements, testing prototypes, and engaging in iterative feedback loops. Emphasize your collaborative nature and the importance of aligning solutions with organizational goals.

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What motivates you to work in the field of commercial data management?

Share your passion for data and its role in driving business decisions and improving patient outcomes. Discuss why working in the biopharmaceutical sector resonates with you personally and professionally.

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Our mission here at Sobi is to develop and deliver innovative therapies and services to improve life for people living with rare diseases.

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Full-time, hybrid
DATE POSTED
March 19, 2025

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