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Imaging Service Engineer 2

Role Overview

Lifesaving technology, powered by you. Your expertise impacts on the lives of others.

 

Sodexo is seeking an Imaging Service Engineer 2 for Guthrie Lourdes Hospital in Binghamton, NY. This person will inspect, repair, maintain, and calibrate basic diagnostic imaging equipment, devices, systems, and instruments. Interact on a routine basis with other clinical health providers in the identification of technology-based problems and solutions.

 

About Guthrie Lourdes Hospital:

 

For more than a century, people in the Binghamton area have turned to Lourdes for compassionate and personalized care. This legacy continues today at Guthrie Lourdes Hospital, a 197-bed acute care facility that joined the Guthrie health care system in February 2024. Guthrie Lourdes is home to a surgery center, cancer center and birthing center. We also offer infusion services, laboratory services, complete imaging and radiology services, and mental health services. In addition, our hospice and home care teams provide care to patients in their homes. Unique to the region, Guthrie Lourdes operates two mobile mammography vans, two mobile dental vans and a mobile medical van. 

About Guthrie:

Today, one of the longest established group practices in the country, Guthrie, has close to 1,000 primary and specialty care physicians and advanced practice practitioners and has more than 1.5 million patients visit each year in 29 communities in Pennsylvania and New York. Guthrie’s commitment to its core values of patient centeredness, teamwork and excellence, the defining values upon which Guthrie Clinic was founded— remains robust and unchanging.

Guthrie now has 6 hospitals.  In addition to its longstanding relationship with Robert Packer Hospital, Guthrie acquired Troy Community Hospital in 1985, Corning Hospital in 1999, Towanda Memorial Hospital in 2015 and Cortland Medical Center in 2019 and Lourdes Hospital in 2024.

 

Incentives

FULL RELOCATION Package is INCLUDED!!

What You'll Do

ISE II Position Description:

 

Under supervision this person will inspect, repair, maintain, and calibrate basic diagnostic imaging equipment, devices, systems, and instruments. Interact on a routine basis with other clinical health providers in the identification of technology-based problems. Participate in on-the-job training programs regarding technical, administrative, and customer service requirements.

 

  • Ensure all medical equipment is maintained in a quality and timely manner
  • Repair, maintain and calibrate medical imaging devices, in a hospital or healthcare setting
  • Ability to make decisions regarding troubleshooting and repairing medical imaging devices
  • Specific experience with the following medical devices or equipment: Hologic Mammography, Carestream- Radiology Room, Fluoroscopy, Phillips C-Arm, Phillips/ Carestream X-Ray, and some Cath Lab. OEC training or Certification is preferred.

 

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

 

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

  • Experience in a hospital or healthcare setting
  • 5 years of imaging experience
  • Ability to make decisions regarding troubleshooting and repairing medical imaging devices
  • Excellent communication, customer service and time management skills
  • Scheduling flexibility to participate in an on-call rotation schedule

 

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

 

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Associate's Degree (or equivalent experience) in electronic, biomedical engineering or a discipline geared toward managing maintaining and repairing clinical equipment within a healthcare environment

Minimum Functional Experience - 5 years of imaging equipment repair and maintenance within a healthcare environment and/or entry level of formalized training and/or equivalent military training

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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Imaging Service Engineer 2, Sodexo

Are you ready to make a significant impact in the healthcare industry? At Sodexo, we're on the lookout for an Imaging Service Engineer 2 to join our team at Guthrie Lourdes Hospital in Binghamton, NY. This position plays a vital role in ensuring that our diagnostic imaging equipment is running smoothly, allowing our healthcare professionals to provide top-notch care to patients. As an Imaging Service Engineer 2, you'll be responsible for inspecting, repairing, maintaining, and calibrating a variety of diagnostic imaging devices. You’ll interact closely with clinical health providers to troubleshoot any technology-based issues, and participate in essential training programs that cover both technical and customer service aspects of your role. Having specific experience with medical equipment like Hologic Mammography and Phillips X-Ray will certainly give you an edge. We pride ourselves on being a part of the Guthrie healthcare system, which has a long-standing tradition of compassionate care in the community. If you're passionate about healthcare technology and want to contribute to an organization that is dedicated to improving lives, we would love to hear from you. Plus, we offer a full relocation package to help you transition smoothly to your new role. Join us at Sodexo, where we believe in creating a better everyday for everyone, and experience a fulfilling career in medical imaging services!

Frequently Asked Questions (FAQs) for Imaging Service Engineer 2 Role at Sodexo
What are the responsibilities of an Imaging Service Engineer 2 at Sodexo in Binghamton?

As an Imaging Service Engineer 2 at Sodexo in Binghamton, you will be tasked with inspecting, repairing, maintaining, and calibrating various diagnostic imaging equipment. You'll interact with clinical health providers to identify any technology-related issues and participate in ongoing training programs to enhance both your technical skills and customer service capabilities.

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What qualifications do I need to apply for the Imaging Service Engineer 2 position at Guthrie Lourdes Hospital?

To qualify for the Imaging Service Engineer 2 position at Guthrie Lourdes Hospital, you will need an associate's degree in electronic, biomedical engineering, or a related field. Additionally, at least 5 years of experience in imaging equipment repair and maintenance in a healthcare environment is required, along with excellent communication skills and the ability to troubleshoot medical imaging devices.

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What specific imaging equipment experience is preferred for the Imaging Service Engineer 2 role at Sodexo?

For the Imaging Service Engineer 2 role at Sodexo, specific experience with equipment such as Hologic Mammography systems, Carestream Radiology rooms, Fluoroscopy, Phillips C-Arm, and Cath Lab equipment is preferred. Familiarity with these devices will help you effectively manage and maintain the necessary medical equipment.

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What benefits does Sodexo offer to Imaging Service Engineer 2 employees?

Sodexo offers a comprehensive benefits package for Imaging Service Engineer 2 employees that includes medical, dental, and vision care, as well as wellness programs. Employees also benefit from a 401(k) plan with matching contributions, paid time off, company holidays, and opportunities for career growth and tuition reimbursement.

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Does the Imaging Service Engineer 2 role at Sodexo include a relocation package?

Yes, the Imaging Service Engineer 2 role at Sodexo includes a full relocation package for qualified candidates, making it easier for you to transition to your new position at Guthrie Lourdes Hospital in Binghamton.

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Common Interview Questions for Imaging Service Engineer 2
Can you describe your experience with diagnostic imaging equipment?

In answering this question, be specific about the types of equipment you have worked with, such as Hologic Mammography or Phillips X-Ray. Highlight any relevant technical skills or troubleshooting experiences that demonstrate your ability to maintain and repair these devices efficiently.

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How do you prioritize tasks when working on multiple imaging devices?

Discuss your organizational skills and how you assess the urgency of repairs or maintenance tasks. Explain your approach to managing time effectively while ensuring that critical equipment is prioritized to support healthcare providers and patient care.

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What steps do you take to ensure compliance with safety standards in healthcare equipment maintenance?

Highlight your understanding of relevant regulations and safety protocols. Discuss your routine checks and maintenance procedures to ensure all imaging devices comply with industry standards.

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How do you handle difficult communication situations with clinical staff?

Reflect on a specific situation where effective communication was challenging. Explain how you managed to clarify misunderstandings and maintain professional relationships, emphasizing the importance of teamwork in a healthcare setting.

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What motivates you to work in medical imaging services?

Share your passion for healthcare technology and how it positively impacts patient outcomes. You can explain any personal experiences that drive your interest in this field, and what you find most rewarding about the work.

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Can you give an example of a challenging repair you successfully completed?

Provide a specific instance that illustrates your problem-solving skills. Describe the problem, the steps you took to diagnose and repair it, and the outcome that resulted from your efforts.

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What training programs have you participated in that enhanced your technical skills?

Discuss any formal training or certification programs you've completed, such as OEC training. Emphasize how these experiences have equipped you with the skills necessary to excel as an Imaging Service Engineer 2.

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How do you stay updated on the latest technology and trends in medical imaging?

Share your strategies for continuous learning, such as attending workshops, participating in webinars, or following industry publications and organizations. Show your eagerness to stay current in a rapidly changing field.

Join Rise to see the full answer
What do you consider the most critical quality for an Imaging Service Engineer?

Reflect on qualities that are essential for success in this role, such as attention to detail, effective communication, adaptability, and a solid technical foundation. Support your answer with examples of how you embody these qualities.

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How do you plan to contribute to the team at Sodexo?

Express your enthusiasm for collaboration and teamwork. Mention how your previous experiences and skills will allow you to contribute positively to the Sodexo team at Guthrie Lourdes Hospital, reinforcing the commitment to patient care.

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We improve the Quality of Life of those we serve and our teams and contribute to the economic, social and environmental development of the communities, regions and countries in which we operate. We serve with care the essential daily needs of mil...

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