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Human Resources Business Partner

Human Resources Business Partner

Solink is a different kind of data analytics software company.  We've successfully made video security a source of powerful insight for business owners of franchise and retail chains. We focus on security applications that combat fraud proactively and make it easier for owners to track down problems. Today we focus on loss prevention and in the future, we see every department using video to make data-driven decisions: marketing, operations, and even HR.

A job at Solink means working with an amazing team and tackling one of the biggest data problems out there.  We are venture-backed and focus on continuous execution to delight our customers.  We have a creative and collaborative work environment, and all of our employees have meaningful equity in the company.

A bit about the role…

As an HR Business Partner (HRBP) at Solink, you will play a key role in supporting our managers and employees, ensuring our people programs are aligned with business objectives while fostering a high-performance, engaged, and inclusive workplace. Reporting to the Sr. Manager, People & Culture, you will provide hands-on HR support, coaching, and guidance while helping scale our People & Culture function in a fast-paced, growing environment.

WHO YOU ARE 

  • You have 4+ years of HR experience in a high-growth company, ideally in SaaS or tech.

  • You have strong business acumen and understand how HR supports company success.

  • You’ve coached and advised managers on people-related challenges.

  • You’re a strong communicator who can provide feedback with both empathy and directness.

  • You have exceptional attention to detail and handle sensitive matters with discretion.

  • You thrive in a fast-paced environment and are resourceful in solving challenges.

  • You love optimizing processes and leveraging technology to improve efficiency.

SECURITY REQUIREMENTS:

  • Candidates must undergo a criminal records check upon hire;

  • Be a Canadian Citizen (dual citizens included), or eligible to work in Canada;

  • Be willing to comply with Solink’s own security policies and standards.

WHAT WILL YOU DO?

  • Partnering with Managers: Provide coaching and support to people leaders on performance management, employee development, and team dynamics.

  • Employee Relations: Serve as a trusted resource for employees, helping to foster a culture of transparency, inclusion, and trust.

  • Professional Development & Performance: Support performance management processes, including goal-setting, feedback, and career development initiatives.

  • Change Management & Culture Building: Drive initiatives that strengthen Solink’s culture and align with business needs.

  • Compensation & Total Rewards: Work with leadership to ensure fair, market-aligned compensation practices.

  • HR Operations & Process Improvement: Identify opportunities to streamline and optimize HR processes to support scalability.

  • HR Analytics & Reporting: Use people data to inform decision-making and track key HR metrics.

WHAT IS SOLINK?

Solink is transforming conventional data into ‘smart’ data. Solink connects and synchronizes brick-and-mortar business systems like video + Point of Sale data, to create insight into loss prevention, security, and operations issues. We find new and powerful ways for businesses to get real value from the data and footage created daily by their standard systems.

We’re one of Ottawa’s fastest-growing companies. We're not just a tech and security company - we are rapidly evolving the way that we use and think about video security, data analytics, and technology. We're enhancing the status quo to positively impact clients and customers' businesses.

We’re on a steep growth trajectory, which means lots to do, lots to learn, and lots to experience! What an exciting adventure ahead - and our Solinkians make the greatest travel companions… 

Solink thrives because of our team; we know that in our business and in our daily work, people make all the difference. We’re looking for people who are driven by curiosity, hungry to innovate, and striving to make an impact. 

WHY WORK AT SOLINK? 

Working with us means you’ll be working for a company that values your input and allows you to bring your ideas to life.  We offer a collaborative, creative, supportive work environment with a culture that is undeniably fun… 

All that - PLUS we offer…..

  • Flexibility in your chosen hours of work by helping you get "stuff" done (encourages that work-life balance);

  • Opportunities for growth based on merit, skill, and initiative;

  • Friendly, welcoming, and team-oriented atmosphere that fosters collaboration;

  • A creative and innovative environment that mentors supports, motivates, and inspires you to make an impact;

  • Interesting and exciting assignments ranging in size, type, and complexity;

  • An “open-door” policy where communication and brainstorming are encouraged;

  • A really positive and fun environment working with an incredibly ENERGETIC team;

  • Fully paid Health / dental benefits offered immediately (an additional $500 spending account for items that aren’t covered in our AMAZING benefits program);

  • Monthly reimbursement toward a health and wellness program; 

  • Extracurricular SOLINKIAN social events (annual “solink-o de mayo”, so-learns, sports teams,  so-lunches, team builders, and much more)

  • Please note: We currently prefer to operate within a hybrid model.

Solink welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Should you need accommodations, please email peopleops@SolinkCorp.com.

We know that everyone has different experiences and that’s what makes all of us so unique. Solink is an Equal Opportunity Employer. We’re looking at building our team of great people and we know that comes in various forms. We are committed to a diverse and representative workforce, and an open and inclusive work environment and we encourage all candidates with interest to apply. We will provide accommodation on request through all parts of the selection process.

HOW TO APPLY?

Please submit your cover letter and resume addressed to Chewbacca outlining why you would be the right fit for this position.  

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CEO of Solink
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What You Should Know About Human Resources Business Partner, Solink

If you're looking to take your HR career to the next level, we invite you to consider joining Solink as a Human Resources Business Partner. Located in Kanata, Solink is not just any data analytics software company – we're on a mission to transform conventional data into powerful insights, particularly in the realms of video security and loss prevention. As an HR Business Partner, you'll be crucial in shaping the landscape of our people initiatives, ensuring alignment with business goals while fostering an inclusive and high-performance workplace. You'll work closely with managers and employees alike, providing hands-on support, coaching, and guidance in a dynamic and evolving environment. Your background in HR, ideally within a high-growth SaaS or tech company, will be invaluable as you tackle performance management, employee relations, professional development, and cultural change initiatives. At Solink, you will not only help us scale our People & Culture functions but also be part of a collaborative team that values creativity, innovation, and growth. We're proud to offer flexible work hours, comprehensive benefits, and a fun, engaging workplace culture. With meaningful equity and a focus on continuous improvement, your contributions will play a vital role in our success. If you’re ready to dive into a rewarding HR career where you can truly make an impact, we encourage you to apply today and embark on this exciting journey with us at Solink!

Frequently Asked Questions (FAQs) for Human Resources Business Partner Role at Solink
What responsibilities does a Human Resources Business Partner at Solink have?

As a Human Resources Business Partner at Solink, your primary responsibilities include partnering with managers on performance management and employee development, serving as a trusted resource for employee relations, supporting performance management processes, and driving initiatives that strengthen our workplace culture aligned with business needs. You'll utilize HR analytics to enhance decision-making and identify opportunities for process improvement to support scalability.

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What qualifications are required for the Human Resources Business Partner role at Solink?

To be considered for the Human Resources Business Partner position at Solink, candidates should have a minimum of 4 years of HR experience in a high-growth environment, preferably in the tech or SaaS industry. Additional qualifications include strong business acumen, exceptional communication skills, and the ability to handle sensitive matters with discretion. A resourceful mindset in a fast-paced setting is also essential for success in this role.

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How does Solink support professional development for HR Business Partners?

At Solink, we are committed to professional development for our Human Resources Business Partners. You'll have the opportunity to engage in various performance management processes, goal-setting, and career development initiatives. We encourage a culture of continuous learning, where your input and innovative ideas are valued, helping you grow and evolve in your role.

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What type of work culture can HR Business Partners expect at Solink?

The work culture at Solink is vibrant, creative, and collaborative. As a Human Resources Business Partner, you can expect a team-oriented atmosphere that fosters open communication and encourages brainstorming. We emphasize work-life balance and offer flexible working hours, alongside a positive environment filled with energetic team activities that unite our employees.

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What unique benefits does Solink offer to its Human Resources Business Partners?

Working as a Human Resources Business Partner at Solink comes with unmatched benefits, including fully paid health and dental coverage from day one, a generous annual spending account, monthly health and wellness reimbursements, and exciting extracurricular social events. Moreover, we value your contributions, offering meaningful equity stakes in the company and a commitment to fostering an inclusive workplace.

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Common Interview Questions for Human Resources Business Partner
Can you describe your experience with performance management in a fast-paced environment?

In answering this question, focus on specific strategies you have employed to improve performance management systems. Highlight instances where you coached managers on best practices or utilized feedback loops to enhance team performance, while emphasizing your adaptability in high-pressure situations.

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How do you approach employee relations issues?

When discussing your approach to employee relations, share a process you follow for handling complex issues, emphasizing empathy and clear communication. Provide an example that showcases your problem-solving skills and your ability to maintain trust and transparency in relationships with employees.

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What HR technologies have you leveraged to optimize processes?

Be specific about the HR technologies you have used, explaining how you employed them to enhance efficiency within HR processes. Mention any data analytics tools or software that helped in decision-making and how you contributed to implementing them in your previous roles.

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Can you discuss a time you drove a cultural change within an organization?

To effectively answer this, recount a real-life example where you identified a need for cultural improvement and initiated a change. Detail how you communicated this vision, engaged stakeholders, and measured the impact of your efforts within the organization.

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What strategies have you used for career development within your teams?

Draw on your past experiences in talent development to discuss specific strategies for guiding employee growth. Share examples of development plans you've created and discuss the outcome, focusing on how you tailored those plans to suit individual goals and company objectives.

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How do you ensure fair compensation practices?

In your answer, describe your familiarity with market analysis and compensation benchmarks. Explain how you have collaborated with leadership to design equitable pay structures and what tools or methodologies you employed to evaluate fairness in compensation.

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How do you handle stress in a fast-paced HR environment?

Discuss methods you use to manage stress effectively, such as time management techniques, prioritizing tasks, and maintaining open communication with your team. Share a personal anecdote about how you've successfully navigated a particularly challenging period.

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Can you give an example of a successful employee engagement initiative you've led?

In your response, describe a specific engagement initiative, its objectives, implementation process, and how you measured success. Focus on the feedback you received and any adjustments you made to refine the initiative based on those insights.

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What is your approach to data-driven decision-making in HR?

Talk about how you leverage HR metrics and analytics to inform your decisions, what key performance indicators you focus on, and how you've used data to solve employee-related issues or enhance HR processes effectively.

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Why do you want to work as a Human Resources Business Partner at Solink?

Ensure your answer reflects your passion for HR in a tech-driven environment. Talk about your admiration for Solink’s mission, how it aligns with your professional values, and your enthusiasm for contributing to the innovative work culture that drives employee engagement and company success.

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Solink brings smart to traditional business. Solink is an innovative app built specifically for brick-and-mortar businesses. Solink’s platform acts as the hub that connects a business’ daily systems, finds the key points of data, and creates aler...

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March 21, 2025

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