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B2B Sales Representative

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. 

 

The Print & Promotional Inside Sales Specialist will collaborate with all Quill sales teams & internal business units to support new and existing customers, in turn developing transactional and solution sales. They operate as a customer advocate by being the expert in their respective category while ensuring Quill is in optimal position to win profitable deals. Our specialist sales team work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs.

 

Start Date: Monday, April 21st

 

What you’ll be doing: 

  • High conversion rate of opportunities within approved margin guidelines.
  • Support our most valuable customers by partnering with Account Managers and Key Account Managers (up to $5M accounts) to secure one-time and recurring projects.
  • Manage multiple lead channels from hunt lines, loaded leads, web leads and chat. 
  • Demonstrated knowledge of Quill’s specialized product offerings, pricing, and solutions.
  • Maintain opportunity pipeline through company CRM and meets Pipeline SOP adherence to ensure all opportunities are contacted and worked on appropriately.
  • Collaboration and partnership with multiple channels, e.g., sales team, merchants, and vendors. 
  • Effectively educate customers on appropriate Quill.com features and benefits based on category.
  • Successfully increase net sales/grow share of wallet by consolidating business from other vendors and developing a trusted advisor relationship with key accounts and their affiliated sites.

 

What you bring to the table: 

  • You are a highly driven, competitive, results-oriented person that leverages your communication and persuasion skills to strategize, grow, and close growth-based opportunities
  • Strong performance in an environment that requires adaptability to change
  • Strong presentation skills
  • Self-starter, results oriented
  • Strong time management and organizational skills
  • Not afraid to ask questions. You view challenges as opportunities
  • Know every conversation is different; you think dynamically and remain calm under pressure
  • Culture is important to you, and you want to positively impact your environment and coworkers
  • When you believe in the providing solutions you are selling, you are excited to share it with the world

 

What’s needed- Basic Qualifications: 

  • High School Diploma or GED
  • 1+ years of relevant experience in sales or customer service

 

What’s needed- Preferred Qualifications:

  • Thorough knowledge of category specific (Print & Promotional) products and services
  • Has experience with business-to business sales process
  • Previous experience with virtual selling or relevant career experience (or education)

 

We Offer:

  • Inclusive culture with associate-led Business Resource Groups 
  • 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! 
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Average salary estimate

$60000 / YEARLY (est.)
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What You Should Know About B2B Sales Representative, Staples, Inc.

Are you an enthusiastic and results-driven professional eager to make an impact? Join Quill as a B2B Sales Representative! As part of the Staples family, we're committed to delivering exceptional office supplies and services since 1956. Your role will involve collaborating with various sales teams and internal units to support both new and existing customers, creating solution-based sales opportunities while acting as a customer advocate. If you thrive on high conversion rates and maintain a strong opportunity pipeline, your talents will be put to great use here! You will partner with Account Managers to manage valuable $5M accounts, handle multiple lead channels, and educate customers about our extensive offerings. We're looking for someone dynamic, competitive, and self-motivated, who possesses outstanding communication skills and is unafraid to tackle challenges. Your adaptability and analytical thinking will be vital for consolidating business from other vendors and nurturing trusted advisor relationships. Bring your passion for solutions and sales to a company that values inclusivity and teamwork. With Quill, you’ll benefit from an inclusive culture, generous PTO, wellness programs, and a chance to make a significant impact. If you’re ready to elevate your career in a supportive environment, we want to hear from you! Your journey begins on Monday, April 21st!

Frequently Asked Questions (FAQs) for B2B Sales Representative Role at Staples, Inc.
What responsibilities does a B2B Sales Representative at Quill have?

As a B2B Sales Representative at Quill, you will be responsible for managing and converting leads, collaborating with Account Managers on high-value projects, and nurturing existing customer relationships. You’ll engage with multiple lead channels while educating customers about Quill’s specialized product offerings. Your expertise will help increase net sales and establish long-term relationships with key accounts.

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What qualifications are needed for the B2B Sales Representative position at Quill?

To qualify for the B2B Sales Representative position at Quill, you'll need a high school diploma or GED and at least one year of relevant experience in sales or customer service. Preferred qualifications include thorough knowledge of print and promotional products and experience in business-to-business sales processes.

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How can I apply for the B2B Sales Representative role at Quill?

Applying for the B2B Sales Representative role at Quill is simple! You just need to submit your resume and cover letter highlighting your relevant experience and qualifications. Ensure to articulate your sales achievements and how your skills align with Quill’s mission to support its customers effectively.

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What is the work culture like for a B2B Sales Representative at Quill?

The work culture for a B2B Sales Representative at Quill is inclusive and empowering. Quill values diversity and fosters an environment where all employees feel valued and supported. You'll work alongside a collaborative team that shares knowledge and drives innovation to exceed customer expectations.

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What career growth opportunities exist for B2B Sales Representatives at Quill?

At Quill, B2B Sales Representatives have ample growth opportunities. The company encourages professional development through mentorship programs and training. As you demonstrate your skills and drive in sales, you could advance to higher roles within the sales team or explore other departments within the Staples family.

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Common Interview Questions for B2B Sales Representative
Can you describe your sales strategy as a B2B Sales Representative?

When discussing your sales strategy as a B2B Sales Representative, be sure to emphasize your approach to understanding client needs, building relationships, and utilizing insights from analytics to drive sales. Share any specific methods you've found effective in managing leads and closing deals.

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How do you handle objections from potential clients?

Handling objections smoothly is key! Explain your approach to listening actively to customer concerns and addressing them with targeted information or solutions. Sharing a past experience where you overcame an objection can provide strong evidence of your skills.

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What is your experience with CRM tools?

Discuss your familiarity with CRM tools, explaining how you've used them to manage opportunities, track customer interactions, and maintain an organized pipeline. Highlight specific software you've worked with and the impact it had on your sales performance.

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What motivates you in a sales role?

Share what drives you—whether it's meeting sales targets, fostering strong customer relationships, or the challenge of closing a deal. Personalize your answer by connecting it to how your motivations align with Quill’s mission and values.

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How do you prioritize your tasks in a fast-paced sales environment?

Illustrate your time management strategies, such as using to-do lists, prioritizing leads based on potential value, and staying flexible to tackle urgent tasks. Providing examples of how these strategies have led to your success will resonate well.

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Can you share an example of a successful sales project you've managed?

Provide a detailed account of a previous successful project, including your specific role, the challenges faced, and the successful outcome. Emphasizing how you used collaboration and strategy will showcase your ability to deliver results.

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How do you build relationships with key accounts?

Discuss your approach to relationship management, including regular check-ins, personalized service, and understanding their business needs. Illustrate this through past experiences where your relationship-building efforts led to retention or expanded business.

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What do you know about Quill and its products?

Demonstrate your knowledge of Quill by discussing its history, product range, and customer service commitment. Mention specific products that you believe are beneficial for businesses, reflecting an understanding of Quill’s offerings.

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How do you handle team collaboration in sales?

Explain the vital role of teamwork in driving sales. Share examples of how you’ve worked with cross-functional teams to provide solutions and ensure customer satisfaction, ensuring the interviewer sees you as a team player.

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What skills make you an ideal candidate for the B2B Sales Representative role?

Highlight your communication skills, adaptability, and competitive nature as crucial traits. Provide examples of past successes that reflect these abilities, pointing to specific experiences where these skills led to achieving or exceeding sales goals.

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MATCH
VIEW MATCH
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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 26, 2025

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