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Distribution Center Supervisor

3rd Shift - 1:00am-10:00am/Monday-Friday

Staples is business to business. You’re what binds us together.

Our supply chain team is dedicated to meeting our customers’ needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers’ needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers.

What you’ll be doing:

The Delivery Operations Supervisor will lead the team in ensuring the timely and complete delivery of all orders. In this role, you’ll be responsible for preparing and planning strategies to meet the operation’s daily, weekly, and monthly goals.

You will work closely with senior management in the pursuit of operational excellence and the facility's all-around success including achieving performance goals related to productivity, accuracy, and budget. You will make recommendations and improvements to department processes and procedures, participate in the hiring, training and coaching of associates and use operational reports to evaluate department performance and ensure expectations are met.

Safety is our utmost priority so, in this role, we will look to you to ensure safe work practices and embrace and foster our safety culture.

In your role as a leader, you will be essential to the success of Staples Supply Chain as we deliver to our customers.

What you bring to the table:

  • Ability to accurately calculate and plan and adjust headcount required to meet objectives.
  • Ability to foster communication and teamwork among staff and to collaborate with all members of your team, at all levels to ensure successful customer outcomes.
  • Understanding of and working knowledge of transportation systems and processes, productivity standards, and technology.
  • Functional knowledge of coaching drivers through check rides.
  • Ability to adopt our safety procedures quickly and ensure safe work practices.
  • Inclusive nature that seeks common ground, listens to others and advocates for the best solutions for the customer and for employees.
  • Commitment to lead by example and to a growth mindset as a leader, customer advocate and contributor.
  • Ability to demonstrate analytical thinking and problem-solving ability.
  • Basic English language skills (both verbal and written communications).

What’s needed- Basic Qualifications:

  • High school diploma or GED
  • 3+ years of transportation experience
  • Must have a valid drivers’ license with a driving record indicating a safe driving history acceptable to the company and at all times remain eligible to drive a commercial motor vehicle under applicable laws and regulations
  • Ability to pass a DOT physical and drug screen to the extent legally permissible
  • Must obtain a 6-month DOT medical card specific to the role
  • An ability to lift, lower, push, pull or carry product up to a maximum of 70 pounds by hand
  • Must be at least 21 years of age

We Offer:

  • Inclusive culture with associate-led Business Resource Groups
  • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! 

 

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

 

#htf

#stapleswarehousehiring

At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Average salary estimate

$57500 / YEARLY (est.)
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max
$50000K
$65000K

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What You Should Know About Distribution Center Supervisor, Staples, Inc.

If you're ready to take charge and lead a dynamic team, consider the Distribution Center Supervisor position at Staples, located in Hartford County, CT. This role is all about being at the forefront of our operations, ensuring that every order is delivered timely and accurately. You’ll be the go-to person for developing strategies to meet our crucial daily, weekly, and monthly goals while collaborating closely with senior management to drive operational excellence. As a Distribution Center Supervisor, you’ll oversee a productive and safe workplace, where your ability to foster communication and teamwork among your staff will shine. Your responsibility includes hiring, training, and coaching associates to excel, all while using operational reports to track performance and ensure we meet expectations. Staples is dedicated to maintaining a strong safety culture, so your role in promoting safe work practices will be paramount. In this leadership position, you’re not just managing processes, you’re facilitating growth and improvement within the team, ensuring we deliver high-quality service to our customers. With a flexible work schedule and an abundance of benefits including PTO and wellness programs, this position is perfect for someone passionate about logistics and team leadership. If you’re someone who embodies a growth mindset and is committed to both customer satisfaction and employee advocacy, we want you to join our Staples family!

Frequently Asked Questions (FAQs) for Distribution Center Supervisor Role at Staples, Inc.
What are the main responsibilities of a Distribution Center Supervisor at Staples?

As a Distribution Center Supervisor at Staples, your primary responsibilities include leading the team to ensure the timely delivery of orders, strategizing to meet operational goals, managing staff training and hiring, and overseeing compliance with safety protocols. You'll also be responsible for using operational reports to evaluate and improve department performance.

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What qualifications are needed to become a Distribution Center Supervisor at Staples?

To qualify for the Distribution Center Supervisor role at Staples, candidates should have a minimum of a high school diploma or GED, at least 3 years of transportation experience, and a valid driver’s license with a clean driving record. Critical communication skills and an understanding of transportation systems are also important for success in this role.

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How does Staples ensure safety in their distribution centers?

Staples prioritizes safety in their distribution centers by ensuring compliance with safety procedures, conducting regular training, and promoting a culture where safety practices are embraced. As a Distribution Center Supervisor, you will play an essential role in fostering these safe work practices among your team.

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What does the work culture look like at Staples for a Distribution Center Supervisor?

The work culture at Staples is inclusive and supportive, with strong emphasis on teamwork and communication. As a Distribution Center Supervisor, you will actively contribute to a fun and safe environment while ensuring that all employees feel valued and empowered to fulfill their potential.

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What are the opportunities for career growth as a Distribution Center Supervisor at Staples?

At Staples, as a Distribution Center Supervisor, you have numerous opportunities for career advancement. By demonstrating leadership and performance excellence, you can explore promotions within the supply chain operations, or transition into other areas of the company that align with your skills and interests.

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Common Interview Questions for Distribution Center Supervisor
How do you ensure effective communication among your team members as a Distribution Center Supervisor?

To promote effective communication, I encourage open dialogue and regular team meetings to discuss goals and expectations. I also utilize tools that support communication and create an environment where team members feel comfortable sharing ideas and feedback.

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Can you describe a situation where you improved operational efficiency in your previous role?

Certainly! In my previous role, I analyzed the workflow of our delivery process and identified bottlenecks. I implemented a new scheduling system that optimized routes for our drivers, which resulted in a 15% reduction in delivery time and improved customer satisfaction.

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What experience do you have with leading and training teams?

I have over three years of experience leading teams in a distribution environment. I focus on developing training programs that align with company goals and ensure that associates are equipped with the skills needed for excellence in their roles.

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How do you handle conflicts within your team?

I believe in addressing conflicts directly and openly. I take the time to listen to each party involved, mediate discussions to find common ground, and work collaboratively on realistic solutions while ensuring that team harmony is restored.

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What steps do you take to ensure safety in the workplace?

I prioritize safety by conducting regular training sessions, auditing safety practices, and promoting a culture where safety is everyone's responsibility. I also encourage team members to report any safety hazards and actively involve them in safety discussions.

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How do you manage your time and prioritize tasks in a fast-paced environment?

I utilize a combination of planning tools and task management techniques. I prioritize based on deadlines and operational impacts and remain flexible to adjust as unexpected challenges arise. Clear delegation also helps ensure that I focus on strategic tasks while my team handles daily operations.

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Describe your understanding of productivity standards in a distribution center.

Productivity standards are benchmarks that outline the expected output of employees within a given timeframe. I understand that maintaining these standards involves continuous evaluation and optimization of processes, integrating technology, and motivating staff to meet these expectations effectively.

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How do you empower your team to meet their targets?

I empower my team by providing them autonomy in their roles and encouraging ownership of their tasks. I also ensure that they have the right resources and support to achieve their goals while celebrating their achievements along the way to boost morale.

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What methods do you use to track and improve performance metrics?

I use a variety of data analytics tools to track performance metrics. By reviewing these metrics regularly, I identify areas for improvement and discuss them with my team to develop action plans that align with our overall operational goals.

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What qualities do you think are essential for a successful Distribution Center Supervisor?

Key qualities include strong leadership, effective communication, problem-solving skills, and a firm understanding of operational processes. A focus on safety and inclusivity is also vital, as it creates a productive environment where employees feel valued and engaged.

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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 28, 2025

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