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Chief of Staff

Sword Health is on a mission to free two billion people from pain. 


With 67% of members achieving a pain-free life and a 70% reduction in surgery intent, at Sword, we are using AI Care to change lives, and save millions for our 25,000+ enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.


Recognized as a Forbes Best Startup Employer in 2025, this award highlights our focus on being a destination for the best and brightest  talent. Not only have we experienced unprecedented growth since our market debut in 2020,  but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $3 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our global impact. 


Joining Sword means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.


This is an opportunity for you to make a significant difference on a massive scale as you work alongside 900+ (and growing!) talented colleagues, spanning three continents. Your charge? To help us build a pain-free world, powered by AI, enhanced by people — accessible to all.



We are seeking a dynamic and strategic Chief of Staff to support the Growth leadership team in scaling and growing the Marketing organization. In this role, you’ll focus on driving the rhythm of the business, strategic initiatives, and supporting the Growth leaders in smoothly running the Growth organization. This position is highly visible in the organization, involves frequent interactions with cross-company leaders, and reports directly to the SVP of Growth. The Chief of Staff will act as a trusted advisor, facilitating communication and alignment across teams to enhance customer satisfaction and success.


What you’ll be doing:
  • Strategic Partnership: Act as the right hand and operational lead for the SVP of Growth, providing strategic counsel, driving key initiatives, and stepping in on their behalf when necessary to ensure the effectiveness and alignment of the Growth leadership team;
  • Operational Excellence: Oversee daily operations within the Growth department, ensuring efficient execution of initiatives and alignment with company objectives;
  • Project Leadership: Responsible for overseeing key department projects and initiatives, ensuring timely and effective completion;
  • Meeting Facilitation: Plan and execute strategic meetings, including leadership team sessions and team quarterly business reviews, ensuring productive outcomes;
  • Team Coordination: Collaborate with cross-functional teams to drive key decisions and outcomes, enhancing the overall effectiveness of the Growth organization;
  • Communication and Reporting: Regularly and proactively provide updates to the executive team and cross-functional partners, ensuring clarity, alignment, and timely delivery of both scheduled and ad-hoc reports;
  • Growth Enablement: A demonstrated ability to support and facilitate business growth by aligning teams, optimizing processes, and driving strategic initiatives, contributing to scalable success.


What you need to have:
  • Bachelor’s degree in Business Administration, Economics, Finance, or a related field; Master’s degree preferred;
  • Minimum of 5 years in a leadership role within Growth, Marketing or a related field, with a proven track record of strategic planning and project management;
  • Exceptional communication and interpersonal abilities;
  • Strong leadership and team management skills;
  • Excellent time management and organizational skills;
  • Proficiency in problem-solving and decision-making;
  • Ability to build and maintain relationships across all levels of the organization.


What we would love to see:
  • Experience in the healthcare or technology sectors;
  • Familiarity with Saas, digital health solutions and services;
  • Demonstrated ability to drive growth initiatives and improve B2B metrics.


To ensure you feel good solving a big Human problem, we offer:
  • A stimulating, fast-paced environment with lots of room for creativity;
  • A bright future at a promising high-tech startup company;
  • Career development and growth, with a competitive salary;
  • The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare;
  • A flexible environment where you can control your hours (remotely) with unlimited vacation;
  • Access to our health and well-being program (digital therapist sessions);
  • Remote or Hybrid work policy. 
  • To get to know more about our Tech Stack, check here.


€70,884 - €97,974 a year
Base: €43,098 - €67,725
Variable: €4,310 - €6,773
Net equity value per year: €23,477

These compensation bands are just the starting point. Once someone joins and proves they’re outlier talent, we adjust quickly to ensure their compensation aligns with their impact.

Our job titles may span more than one career level. Actual pay is determined by skills, qualifications, experience, location, market demand, and other factors. Compensation details listed in this posting reflect the base salary and any potential variable, bonus or sales incentives, and the Company’s estimation of the value of private company stock options, if applicable. The pay range is subject to change, future value of company stock options is not guaranteed, and compensation may be modified in the future. In addition to our total compensation, Sword offers a number of benefits as listed below.

Portugal - Sword Benefits & Perks:


• Health, dental and vision insurance

• Meal allowance

• Equity shares

• Remote work allowance

• Flexible working hours

• Work from home

• Unlimited vacation

• Snacks and beverages

• English class

• Unlimited access to our Learning Platform



Note: Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal.



Sword Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.

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CEO of Sword Health
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Virgilio Bento
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Average salary estimate

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$70884K
$97974K

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What You Should Know About Chief of Staff, Sword Health

Are you ready to take your career to new heights as the Chief of Staff at Sword Health in beautiful Portugal? At Sword, we are on a transformative mission to help two billion people live pain-free lives through innovative AI-driven healthcare solutions. With over $300 million raised from top-tier venture firms and recognition as a Forbes Best Startup Employer in 2025, we're serious about our mission and dedicated to cultivating a vibrant and supportive workplace. As our Chief of Staff, you'll be right at the heart of our Growth leadership team, driving strategic initiatives and overseeing daily operations to ensure we execute our ambitious goals. You'll partner closely with the SVP of Growth, acting as a trusted advisor and operational lead, and facilitate vital communications across the organization to enhance team alignment and bolster customer satisfaction. This is an incredibly dynamic role where you will engage with leaders from different departments, manage key projects, and organize strategic meetings to promote productive collaboration. Sound exciting? We believe that your leadership and exceptional communication skills will be crucial for our success, as well as your ability to build lasting relationships within the team. Here at Sword Health, we offer not just a job, but a career path filled with creativity, flexibility, and the opportunity to make a significant impact as we redefine the future of healthcare together. If you have at least 5 years in growth or marketing leadership roles and are passionate about making a difference, we want to hear from you!

Frequently Asked Questions (FAQs) for Chief of Staff Role at Sword Health
What are the responsibilities of the Chief of Staff at Sword Health?

As the Chief of Staff at Sword Health, your main responsibilities include acting as the operational lead for the SVP of Growth, overseeing daily operations, leading key projects, coordinating teams across departments, and facilitating effective communication throughout the organization. You’ll ensure the growth strategies align with Sword’s mission of creating a pain-free world powered by AI.

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What qualifications are needed for the Chief of Staff role at Sword Health?

To be considered for the Chief of Staff position at Sword Health, candidates should have a Bachelor’s degree in Business Administration or a related field, with a Master’s degree preferred. A minimum of 5 years in a leadership role focusing on growth or marketing is essential, alongside exceptional communication and leadership skills.

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What skills are valued for the Chief of Staff position at Sword Health?

In the Chief of Staff role at Sword Health, strong leadership and time management skills are crucial. We value exceptional problem-solving capabilities, decision-making proficiency, and the ability to build relationships across all organizational levels, ensuring smooth collaboration and communication within our rapidly expanding team.

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What is the culture like at Sword Health for the Chief of Staff?

Sword Health boasts a vibrant workplace culture that emphasizes passion, commitment, and a shared mission to change lives. As the Chief of Staff, you will join a talented and diverse team dedicated to enhancing healthcare solutions while enjoying a flexible environment that supports creativity and wellbeing.

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What are the growth opportunities for the Chief of Staff at Sword Health?

At Sword Health, the Chief of Staff role opens up numerous growth opportunities. With our rapid expansion and innovation in the healthcare sector, you will have ample chances to develop professionally and personally in a supportive environment, contributing to shaping our strategies that can redefine healthcare services globally.

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Common Interview Questions for Chief of Staff
How do you prioritize tasks as a Chief of Staff?

When answering this question, emphasize your time management strategies and how you align tasks with organizational goals. Discuss your experience in assessing urgency and impact, and provide examples of how you successfully balanced competing priorities in previous roles.

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Can you share a project you led that significantly impacted your organization?

In your response, highlight a specific project that showcases your leadership, strategic thinking, and collaboration with cross-functional teams. Outline the challenges you faced, the steps you took to address them, and the positive results achieved as a direct outcome of your efforts.

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How do you ensure effective communication within a leadership team?

Focus on the importance of transparency and regular touchpoints in your answer. Discuss different methods such as structured meetings, status updates, and collaboration tools you’ve effectively utilized previously to enhance communication and foster alignment among leaders.

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Describe a time you helped resolve a conflict within a team.

Share a specific scenario where you played a role in mediating conflict, emphasizing your communication skills and ability to understand different perspectives. Highlight the steps you took to facilitate resolution and support teamwork, illustrating your conflict resolution abilities.

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What strategies would you use to drive growth in the marketing organization?

Demonstrate your strategic thinking by outlining a few key initiatives tailored to Sword Health's objectives. Discuss examples from your past experience that influenced growth metrics and how you plan to leverage your past insight to inform future marketing strategies.

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What do you see as the biggest challenges facing healthcare tech companies today?

Express your understanding of current challenges like regulatory compliance, rapid technology shifts, and the need for user-centric solutions. Highlight your awareness of market trends and how you can contribute to overcoming these challenges through innovative strategies.

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How do you measure the success of a project?

Discuss the importance of establishing clear KPIs and success metrics at the outset of a project. Share examples of how you measured outcomes in previous roles, the adjustments made based on those evaluations, and how you communicated results to stakeholders.

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In your opinion, what is essential for team collaboration?

Highlight the significance of trust and open communication as foundational blocks for effective team collaboration. Provide strategies that you’ve employed in the past to foster a collaborative culture and how they positively impacted team dynamics.

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How would you support the SVP of Growth in their initiatives?

In your answer, discuss how you would act as the operational lead, providing strategic guidance and ensuring alignment on key initiatives. Share how your strengths can complement the SVP's efforts, such as your organizational abilities and proactive communication skills.

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What inspired you to apply for the Chief of Staff role at Sword Health?

Express your passion for healthcare innovation and the opportunity to be part of a mission-driven organization. Discuss how your values align with Sword Health’s mission and how the role matches both your career aspirations and your desire to contribute to meaningful change.

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Sword Health is a healthcare company that aims to free 2 billion people from pain by creating the first and only end-to-end global platform to prevent, manage, and treat pain while saving clients millions in healthcare costs.

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Full-time, remote
DATE POSTED
April 11, 2025

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