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Job details

Systems Administrator II

Job Title

Systems Administrator II

Agency

Texas A&M University - Corpus Christi

Department

IT Infrastructure & Research Computing

Proposed Minimum Salary

Commensurate

Job Location

Corpus Christi, Texas

Job Type

Staff

Job Description

TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately 11,000 students from 47 states and 54 foreign nations. We employ over 1,400 full-time and 2,000 part-time Islanders (including students/GAs). The University attracts highly talented faculty and staff and offers an array of undergraduate and graduate degrees, including doctoral programs.  As a member of the Texas A&M University System, TAMU-CC benefits from a range of resources, increased visibility and influence, and opportunities to collaborate in mutually beneficial ways with peers across member institutions and associated agencies.

 

TAMU-CC’s beautiful campus is located on a 240-acre island on Corpus Christi Bay and was ranked #1 College by the Sea by Best College Reviews. Our natural setting is enhanced by its modern, attractive, and state-of-the-art classroom buildings and support facilities.

 

Learn more information here!

PURPOSE

This position, reporting to the Manager of Systems Administration, is responsible for the daily operations of all virtualized and physical servers including system design, installation, development, integration, testing, documentation, monitoring, and ongoing maintenance of assigned systems within departmental standards. TAMU-CC is looking for a Windows Administrator to join its dynamic team of technical professionals.

  

Functional Areas #1: Systems Administration

Percent Effort: 50%

Job Duties:

  • Manage physical, virtual, and cloud hosted servers in coordination with network, application, and desktop administrators, project managers, and end-users.

  • Function and primary or secondary administrator for Active Directory, M365, Domain Controllers, Group Policies, and MSSQL.

  • Reviews internal and external customer system requirements and makes recommendations for server allocations.

  • Assists project managers with developing work plans and time schedules for projects including outlining phases, identifying personnel, and computing equipment requirements.

Functional Areas #2: Support and Problem Resolution

Percent Effort: 20%

Job Duties:

  • Troubleshoots and repairs complex hardware and software for servers including configuration problems and routine network problems.  

  • Provide Tier II support and assist with Tier III support.

  • Evaluates and follows through on issues and problems until resolved or escalated.

  • Able to communicate effectively at all levels of the organization in written and oral format.

Functional Areas #3: Security and Compliance

Percent Effort: 20%

Job Duties:

  • Performs security and performance analysis, tuning, and assists with routine audits of systems and software.

  • Reviews the accuracy of documentation of server support methods, procedures, and configuration management.

  • Recommend and implement system enhancements that will improve security performance, and reliability.

  • Performs annual security assessments. Designs system security measures, data backup, and protection methods. Develops disaster recovery plans for servers.

Functional Areas #4: Other

Percent Effort: 10%

Job Duties:

  • May require availability to work some nights, weekends, and holidays.

  • Performs other duties as assigned.

QUALIFICATIONS

  • Bachelor’s degree from an accredited four-year college or university.

  • Three (3) years of IT experience in system, application, and/or database administration to include windows system/server administration.

  • Additional experience may be considered as a substitution for the minimum requirements.

    • Associate degree and five (5) years of IT experience in system, application, and/or database administration to include windows system/server administration.

    • High school diploma/GED and seven (7) years of IT experience in system, application, and/or database administration to include windows system/server administration.

  • Experience administering and supporting physical and virtual server infrastructure.

  • Experience with M365, PowerShell, Active Directory, Group Policies, and Windows Domain Controllers.

PREFFERED QUALIFICATIONS

  • Project management experience.

  • Higher education experience.

  • Experience AZURE Active Directory, CAS, Shibboleth, and ADFS.

  • Experience administering VMware, F5 Load Balancers, Rubrik, Dell and Cisco servers, AZURE, Duo Security, NetApp, Enterprise SAN/NAS, MEMCM, and Linux.

  • Industry recognized certifications in related technologies.

  • Ability to multitask and work cooperatively with others. Excellent written communication, analytical, interpersonal, and organizational skills.

BENEFITS (rules, policies, eligibility apply)

From our generous benefits package and professional development opportunities, to our retirement programs and our commitment to service excellence, the Island University is an engaging and rewarding place to work.

Insurance

  • Medical

    • $0 - $30 per month for Employee Only coverage after university contribution ($920 value).

    • Up to 83% of premium covered by the university:

      • Employee and Spouse

      • Employee and Children

      • Employee and Family coverage

  • Dental & Vision

  • Life Insurance, Accidental D&D, Long Term Disability, Flexible Spending Account and Day Care Spending Account

On-campus wellness opportunities

Dual Career Partner Program

Work Life Solutions:

  • Counseling, Work Life Assistance, Financial Resources, and Legal Resources

Tuition Benefits:

  • Public Loan Forgiveness

  • Book scholarships

  • 100% tuition coverage for up to 18 credit hours per fiscal year (other rules may apply).

Retirement

  • Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP)

  • Voluntary Tax Deferred Account/Deferred Compensation Plan

Time Off:

  • 8+ hours of vacation paid time off every month.

  • 8 hours of sick leave time off every month.

  • 8 hours of paid time off for Birthday leave.

  • 12-15 paid holidays each year.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Systems Administrator II, TAMUS

If you're looking to advance your career as a Systems Administrator II, look no further than Texas A&M University - Corpus Christi! Nestled in the heart of a vibrant coastal city, this opportunity is perfect for those who thrive in dynamic environments. As a Systems Administrator II at TAMU-CC, you'll play an essential role in the daily operations of both physical and virtual servers, ensuring smooth and efficient system design, installation, and maintenance. Your responsibilities will include managing Active Directory, M365, Domain Controllers, and more, all while collaborating with a team of talented professionals. Your analytical skills will shine as you troubleshoot complex hardware and software issues, provide tiered support, and implement security measures to enhance system performance. With a minimum of three years of IT experience, a bachelor’s degree, and a knack for multitasking, you’ll contribute to a workplace that values diversity and encourages professional growth. Plus, the lovely campus views of Corpus Christi Bay aren’t just a bonus; they create an inspiring backdrop for your work. Join us where you can not only make an impact through your technical expertise but also enjoy a fantastic lifestyle in one of Texas's most beautiful locations. This isn’t just a job; it’s a career that lets you contribute to the success of over 11,000 students while collaborating with a motivated team. Discover more about our vibrant community and enjoy an engaging and rewarding workplace at TAMU-CC!

Frequently Asked Questions (FAQs) for Systems Administrator II Role at TAMUS
What are the main responsibilities of a Systems Administrator II at Texas A&M University - Corpus Christi?

As a Systems Administrator II at Texas A&M University - Corpus Christi, your main responsibilities will include managing both physical and virtual servers, configuring Active Directory, M365, and supporting domain controllers. You'll work closely with project managers, assist with troubleshooting and resolving complex hardware and software issues, and ensure the security and performance of systems through regular audits and enhancements.

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What qualifications do I need to apply for the Systems Administrator II position at TAMU-CC?

To apply for the Systems Administrator II position at Texas A&M University - Corpus Christi, candidates should ideally possess a bachelor's degree from an accredited college and have at least three years of relevant IT experience. Alternative qualifications include having an associate degree combined with five years of experience or a high school diploma with seven years of relevant work in systems and server administration.

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What technical skills are required for the Systems Administrator II role at TAMU-CC?

The Systems Administrator II position at Texas A&M University - Corpus Christi requires a strong set of technical skills, particularly in Windows server administration, Active Directory, M365, PowerShell, and Group Policies. Familiarity with VMware, Azure Active Directory, and enterprise SAN/NAS systems, along with excellent communication skills, will also give candidates an advantage in this role.

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What kind of work environment can I expect as a Systems Administrator II at TAMU-CC?

As a Systems Administrator II at Texas A&M University - Corpus Christi, you can expect a collaborative and inclusive work environment. You'll be part of a team of dedicated IT professionals working to support the university's technological needs while enjoying the benefits of a beautiful campus and a culture that values diversity, growth, and community engagement.

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Are there any benefits offered for the Systems Administrator II position at Texas A&M University - Corpus Christi?

Yes, the Systems Administrator II position at Texas A&M University - Corpus Christi comes with a comprehensive benefits package. This includes competitive medical insurance, retirement programs, tuition benefits for employees and their dependents, generous paid time off, and wellness resources. The university is committed to fostering a supportive work environment that allows for professional development and personal well-being.

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Common Interview Questions for Systems Administrator II
Can you explain your experience with managing Active Directory in a previous Systems Administrator role?

In answering this question, it's important to provide specific examples of how you've successfully managed Active Directory. Discuss the size of the environment you managed, the types of policies you implemented, and any specific challenges you faced while ensuring security protocols were met. Mention proactive steps you took to streamline administration tasks, as this shows your initiative and problem-solving skills.

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How do you prioritize and manage multiple tasks as a Systems Administrator II?

When responding, indicate that organization and prioritization are key. Mention tools or strategies you use to keep track of project deadlines and technical issues (like ticketing systems or project management software). Emphasize your ability to stay flexible and adjust priorities based on urgent needs without losing sight of long-term projects.

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Describe a time you successfully resolved a complex technical issue. What was your approach?

Provide a detailed scenario where you faced a challenging technical problem. Outline how you diagnosed the issue, what resources you consulted, and how you communicated with both your team and end-users during the resolution process. Highlight the skills and knowledge that you brought to bear to resolve the issue, demonstrating both your technical capacity and your communication skills.

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What tools or technologies do you prefer for monitoring server health and performance?

Discuss your experience with monitoring tools such as Nagios, Zabbix, or Microsoft System Center. Mention specific metrics you track for server health and performance, and explain how proactive monitoring has helped you prevent issues before they escalate. This shows your technical expertise and commitment to system reliability.

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How do you stay updated with the latest technologies and trends in systems administration?

Your answer should reflect a commitment to continuous learning. Mention specific resources such as online courses, webinars, professional certifications, or community forums. This demonstrates your proactive attitude toward professional development, which is crucial in an ever-evolving field like IT.

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What is your experience with disaster recovery planning in systems administration?

Describe any past experiences with developing or implementing disaster recovery plans. Discuss the key components that you think are essential, such as data backup, restoration processes, and communication strategies during a disaster. This shows your understanding of system integrity and reliability, important facets of a Systems Administrator's job.

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How would you handle a situation where a user is experiencing significant technical difficulties?

Explain your approach to customer service in IT. Stress the importance of patience and clear communication when aiding users. Describe how you would gather information, diagnose the issue, and keep the user informed throughout the process. A focus on empathy and problem-solving reflects well on your interpersonal skills.

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What experiences do you have with security compliance and audits?

Mention specific frameworks or regulations (like HIPAA, NIST, or ISO standards) that you've worked with. Describe audits you've participated in or led, highlighting how you ensured your systems were compliant and secure. This shows your expertise in security, a crucial aspect of the Systems Administrator role.

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Can you elaborate on your experience with cloud services, particularly Azure?

In response, explain your familiarity with Azure and how you've used it within your previous roles. Discuss specific services you've implemented, how you've migrated applications to the cloud, and any cost management techniques you've used. This demonstrates not only your technical skills but also your strategic thinking in leveraging cloud technology.

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How do you approach documentation and knowledge sharing in your role as a Systems Administrator?

Emphasize the importance of thorough documentation to system maintenance and knowledge sharing. Mention specific tools you use for documentation, and explain how you ensure your team members are on the same page regarding processes. This shows your commitment to teamwork and continuous improvement in operational efficiency.

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TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 11, 2025

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