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Manager of Revenue Operations

ABOUT THE ROLE

Teikametrics is looking for an ambitious Manager of Revenue Operations to join our team. This role goes beyond answering business questions—you will anticipate key challenges and proactively drive strategic initiatives that impact our go-to-market teams. You thrive in a fast-paced and dynamic environment, bringing analytical rigor, operational expertise, and cross-functional leadership. If you are excited about solving complex business problems, optimizing revenue processes, and contributing to the growth of a high-impact company, this is the perfect opportunity for you!


WHY TEIKAMETRICS? 

At Teikametrics, you’ll experience the excitement of a growth-stage company with the stability of an established market leader. You’ll also have the opportunity to work with cutting-edge AI technology that’s transforming the industry, while collaborating with top brands redefining the future of eCommerce. With a remote-first culture we value impact over location and you’ll have the flexibility to work when you’re most productive and effective. Join us on our mission to be the world’s leading Marketplace Optimization Platform, used by every seller and brand owner.


KEY RESPONSIBILITIES

Process & Team Efficiency

Strategic Leadership: Serve as a trusted partner to senior executives, providing insights and strategic recommendations to drive revenue growth.

Process Optimization: Map, document, and maintain cross-functional operational processes to enhance efficiency and scalability.

Operational Excellence: Drive efficiency across go-to-market teams by providing tools, insights, and processes that enhance productivity.

Cross-Functional Collaboration: Manage and execute operational projects across departments. Analyze opportunities, synthesize findings, develop action plans, and work with stakeholders to implement solutions.


Data & Reporting

Business Insights: Conduct ongoing analysis to drive performance outcomes, ensuring alignment with company goals.

Revenue Analytics: Generate and manage reports on pipeline, revenue forecasts, account outreach, and retention to support strategic decision-making.

Performance Metrics: Establish and monitor key performance indicators (KPIs) to evaluate success across Sales, Marketing, and Customer Success teams.


People & Enablement

Onboarding & Training: Develop and maintain internal documentation, including training guides and process playbooks, to ensure seamless onboarding and team alignment.

Team Leadership: Support and mentor team members to foster a high-performance culture and drive operational excellence.


Technology & Systems

Systems Management: Administer and optimize Salesforce and other GTM tools (e.g. Salesforce Revenue Intelligence, Sales LinkedIn Navigator, and ECI) to ensure data accuracy and process efficiency.

CPQ Administration: Expertise in configuring and administering CPQ (Configure, Price, Quote) systems within Salesforce to streamline quoting and deal management processes. 

Systems Integrations: Experience with Boomi, Celigo, and other similar tools to connect Salesforce with other systems. 

Sales Process Optimization: Design and implement scalable sales processes to improve pipeline efficiency, forecast accuracy, and conversion rates.

Automation & Innovation: Identify and implement automation opportunities to reduce manual effort and improve go-to-market execution.

CRM Strategy & Execution: Enhance CRM capabilities and integration with adjacent solutions.

Go-To-Market Alignment: Work closely with Sales, Marketing, Customer Success, and Product leadership to improve data visibility, optimize handoffs, and drive revenue efficiency.


WHO YOU ARE
  • Strategic Leader: Deep GTM knowledge with experience partnering with senior executives in software/tech companies, specifically in sales strategy, planning, and operations roles. 
  • Experience: 7+ years of experience in Revenue Operations, Sales Operations, or related roles within B2B SaaS or a high-growth technology company, with a minimum of 5+ years directly partnering with senior software/tech sales leaders in organizations with $30M+ in sales.
  • Technical Skill Set: Hands-on expertise in configuring and administering CPQ (Configure, Price, Quote) systems within Salesforce and Boomi to streamline quoting and deal management processes. Strong understanding of NetSuite and its integration with Salesforce CPQ to ensure seamless quote-to-cash workflows and accurate financial reporting. Experience in managing and optimizing sales systems like Salesforce, Salesloft, Gong, and other GTM tools.
  • Process Simplification & Scalability: Proven track record of scaling and simplifying processes, workflows, and operations in tech companies with sub-$50M ARR.
  • Cost Savings & Tech Stack Optimization: Evidence of cost-saving initiatives and expertise in tech stack consolidation to enhance efficiency and reduce operational overhead.
  • Analytical & Data-Driven: Strong analytical skills with experience in revenue analytics, forecasting, and sales performance tracking.
  • Cross-Functional Partner: Ability to collaborate and influence stakeholders at all levels to drive strategic initiatives.
  • Excellent Communicator: Ability to translate complex data into actionable insights and present recommendations to leadership teams.
  • (Nice to have) Management Experience: Experience leading and developing teams to drive operational excellence and impact.


WORKING AT TEIKAMETRICS

Join us! We hire talented individuals remotely across the following states: Arkansas, California, Colorado, Connecticut, Florida, Georgia, Idaho, Indiana, Kentucky, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and West Virginia. In addition, we also have remote opportunities in China and India. 


More Than Just a Job

Everyone’s work preferences are different but regardless of work style, we like to take care of our people. Benefits of becoming part of Team Teika: 

• Competitive cash 

• A robust benefits package effective on day one!

• Generous stock option packages and investment opportunities

• Remote friendly - we hire in 25 states and 3 countries

• Unlimited Paid Vacation Policy

• Flexible work schedule - work when you’re most productive and effective!


ABOUT TEIKAMETRICS 

Teikametrics’ AI-powered Marketplace Optimization Platform helps sellers and brand owners maximize their potential on the world’s most valuable marketplaces. Founded in 2015, Teikametrics uses proprietary AI technology to maximize profitability in a simple SaaS interface. Teikametrics optimizes more than $8 billion in GMV across thousands of sellers around the world, with brands including Munchkin, mDesign, Clarks, Nutribullet, Conair, Nutrafol, and Solo Stove trusting Teikametrics to unlock the full potential of their selling and advertising on Amazon, Walmart, and other marketplaces.


The job description is representative of typical duties and responsibilities for the position and is not all-inclusive. Other duties and responsibilities may be assigned in accordance with business needs. We are proud to be an equal opportunity employer. A background check will be conducted after a conditional offer of employment is extended.

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CEO of Teikametrics
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Alasdair McLean-Foreman
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What You Should Know About Manager of Revenue Operations, Teikametrics

Teikametrics is seeking a proactive Manager of Revenue Operations to join our dynamic team in Boston or remotely. In this exciting role, you'll be more than just a problem solver; you'll be a critical player in shaping our strategic initiatives that empower our go-to-market teams. If you have a knack for navigating the fast-paced world of revenue optimization and are passionate about leveraging analytical insights to drive impactful changes, this is the perfect job for you! At Teikametrics, we’re not just another tech company; we’re at the forefront of the AI revolution in eCommerce. Here, you’ll collaborate with innovative minds and work with leading brands as we transform the industry. Our remote-first culture means we value productivity over location, allowing you the flexibility to excel in your work environment. As the Manager of Revenue Operations, you'll take the helm in streamlining processes, driving operational efficiency, and enhancing collaboration across multiple departments. Your role will include everything from conducting thorough revenue analytics to developing essential tools and processes that support our amazing team. With a mission to become the world’s leading Marketplace Optimization Platform, you will have the opportunity to make a significant impact on our company’s growth trajectory. A balanced work-life is important to us, and that's why we offer competitive benefits, unlimited vacation, and a supportive work culture. If you're ready to take the next step in your career while making a difference, we can’t wait to welcome you aboard!

Frequently Asked Questions (FAQs) for Manager of Revenue Operations Role at Teikametrics
What are the responsibilities of the Manager of Revenue Operations at Teikametrics?

The Manager of Revenue Operations at Teikametrics is responsible for strategic leadership, process optimization, operational excellence, and cross-functional collaboration. The role includes driving revenue growth, managing operational projects across teams, generating reports on revenue forecasts, and establishing key performance indicators (KPIs) to ensure alignment with company goals.

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What qualifications do you need to apply for the Manager of Revenue Operations position at Teikametrics?

To apply for the Manager of Revenue Operations role at Teikametrics, candidates should have 7+ years of experience in Revenue Operations or similar roles, preferably within B2B SaaS or high-growth tech companies. A minimum of 5 years working directly with senior sales leaders in organizations with significant revenue is required. Additionally, expertise in CRM systems like Salesforce, as well as strong analytical skills, are essential.

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How does the Manager of Revenue Operations role impact Teikametrics' overall strategy?

The Manager of Revenue Operations plays a crucial role in shaping Teikametrics' overall strategy by providing insights and recommendations to senior executives, optimizing operational processes, and ensuring effective collaboration across departments. This position directly influences revenue growth and the overall efficiency of go-to-market teams.

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What tools will the Manager of Revenue Operations use at Teikametrics?

The Manager of Revenue Operations at Teikametrics will utilize various tools such as Salesforce, Salesforce Revenue Intelligence, CPQ systems, and integration tools like Boomi and Celigo. These tools help streamline revenue processes, optimize sales workflows, and ensure data accuracy.

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What kind of company culture does Teikametrics offer for the Manager of Revenue Operations?

Teikametrics promotes a remote-friendly culture that values the impact of each team member, prioritizing work-life balance and flexibility. As a Manager of Revenue Operations, you’ll work in an inclusive environment that fosters collaboration, innovation, and personal growth, alongside competitive benefits and a supportive team atmosphere.

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Common Interview Questions for Manager of Revenue Operations
How do you prioritize your tasks as a Manager of Revenue Operations?

In prioritizing tasks, I assess the potential impact on revenue growth and alignment with strategic goals. I often work closely with leaders across marketing, sales, and customer success to identify the most pressing needs and align them with the company's objectives.

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Can you explain your experience with CRM systems, specifically Salesforce?

I have extensive experience administering and optimizing Salesforce, including configuring CPQ systems. I ensure data accuracy and streamline sales processes to enhance performance, focusing on generating actionable insights from the data I manage.

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How do you handle cross-functional collaboration in revenue operations?

Effective cross-functional collaboration requires clear communication and a strategic understanding of each department's goals. I organize regular touchpoints with stakeholders to align initiatives and ensure collaborative problem-solving.

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Describe a time when you implemented process improvement in a previous role.

In a previous role, I identified bottlenecks in the sales workflow that delayed deal closures. I implemented a new CRM tool integration that significantly streamlined our processes, resulting in improved forecast accuracy and faster sales cycles.

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What metrics do you believe are essential for measuring revenue performance?

Key metrics for measuring revenue performance include sales pipeline conversion rates, customer retention rates, revenue growth rate, and overall account outreach effectiveness. These metrics provide insights into both operational efficiency and financial health.

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How do you approach revenue forecasts and planning?

My approach to revenue forecasting combines historical data analysis with market trends and insights from go-to-market teams. I place a strong emphasis on scenario planning to account for potential variabilities.

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What experience do you have with revenue analytics and reporting?

I have robust experience conducting revenue analytics, producing detailed reports on pipeline and forecasts. I leverage tools for real-time data visualization to present actionable insights to the team and stakeholders.

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How do you ensure alignment between sales and marketing teams?

Ensuring alignment between sales and marketing involves establishing common goals and metrics. I advocate for regular meetings to discuss campaign effectiveness, lead quality, and overall strategies to support each team's objectives.

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What strategies do you find effective in mentoring team members?

Effective mentoring entails leading by example, providing constructive feedback, and fostering an environment of continuous learning. I prioritize one-on-one support to help team members identify their strengths and areas for growth.

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How do you stay current with trends in Revenue Operations?

I stay current with Revenue Operations trends by engaging with industry thought leaders, participating in relevant webinars and conferences, and continuously educating myself through case studies and articles on emerging tools and strategies.

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Teikametrics empowers third-party sellers with the data, insights, and tools to build successful brands. Our passion is creating life long relationships through innovative software and world-class service.

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Full-time, remote
DATE POSTED
April 13, 2025

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