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Enterprise Sales Engineer

About Tennr:

Today, when you go to your doctor and need to be referred to a specialist (e.g., for sleep apnea), your doctor sends a fax (yes, in 2024, 90% of provider-provider communication is a 1980s fax). These are often converted into 20+ page PDFs, with handwritten (doctor’s handwriting!) notes, in thousands of different formats. The problem is so complex that a person has to read it, type it up, and manually enter your information. Tennr built RaeLLM™ (7B—trained on 3M+ documents) to read these docs, talk to your doc to ensure nothing is missed, and text you to help schedule your appointment so you can get better, faster.

Tennr is a NYC-based tech company that launched out of Y-Combinator and is backed by Lightspeed Venture Partners, Andreessen Horowitz, Foundation Capital, The New Normal Fund, and other top investors. 

Role Description

As an Enterprise Sales Engineer at Tennr you are responsible for owning a customer's technical evaluation of Tennr. Your role is to bring clarity to our customers how Tennr will fit into their technology stack and transform their processes. You collaborate with your sales counterparts to build evaluation plans and execute the technical meetings/deliverables while also aiding the AE throughout the sales cycle from discovery to business case development/proposal. You are a technologist with a high EQ and are customer obsessed. You work cross-functionally with sales, product, engineering, and post-sales counterparts to deliver solutions to meet the customers key objectives. You get to work with amazing technology and speak to both technical and non-technical stakeholders in a pragmatic way about how it will help them achieve the business outcomes that matter to them most. 

Key Responsibilities

• Support the sales team and prospects during technical evaluations by providing expert knowledge and guidance on Tennr’s platform.

• Build, customize, and deliver product demonstrations to effectively communicate the value of Tennr’s solutions.

• Deeply understand prospect workflows, identifying inefficiencies, and demonstrate how Tennr’s technology can optimize these processes to drive better outcomes.

• Collaborate closely with sales, product, and engineering teams to ensure alignment in delivering tailored solutions that meet client needs.

• Provide technical consultation throughout the sales cycle to help prospects envision successful implementations of Tennr’s platform.

• Maintain up-to-date knowledge of Tennr’s product capabilities, competitive landscape, and industry trends to provide informed advice to prospects.

• Travel 10-20% of the time to your customers' sites and conferences.

Qualifications

• 3-5 years of experience in sales engineering, preferably within the SaaS industry.

• Strong technical background with the ability to understand and convey complex technical concepts to a variety of audiences.

• Proficient in creating and delivering compelling product demonstrations that address client-specific needs.

• Excellent communication and interpersonal skills, with the ability to build rapport and trust with prospects and internal teams.

• Experience in a startup or fast-paced tech environment is a plus.

• A team player who thrives in collaborative environments and values diverse perspectives.

• Experience with cloud/hybrid environment networking and infrastructure is a plus.

• Experience with American healthcare tech is a plus.

• Experience with API design is a plus.

Join Us

At Tennr, we're not just building software; we're building the future of business operations. If 

you're ready to be a part of this journey and make a significant impact, we'd love to hear from you. Join us in reshaping the landscape of AI-driven business solutions. Apply now to become a part of our dynamic team.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Enterprise Sales Engineer, Tennr

If you're seeking an exciting opportunity to marry technology with healthcare innovation, the role of Enterprise Sales Engineer at Tennr in the bustling heart of New York City could be your next big leap. At Tennr, we're tackling the age-old problem of how healthcare providers share information - think fax machines and handwritten notes in an era where we can do so much more. Our groundbreaking solution, RaeLLM™, efficiently decodes complex documents and simplifies the patient referral process, making healthcare more accessible and efficient. In this role, you will own the technical evaluation process, bridging the gap between our innovative technology and the clients who need it. Collaborating with sales counterparts, you’ll lead the technical meetings and drive deliverables to ensure our solutions align perfectly with client technology stacks. You’ll leverage your technical savvy and interpersonal skills to help clients see the transformative potential of our platform. You'll also play a key role in developing custom demos that showcase our capabilities, while ensuring client needs are met throughout the sales cycle. And let’s not forget, you’ll be partaking in a vibrant team culture that values diverse perspectives. If you’re a passionate technologist with experience in sales engineering, and ready to impact healthcare positively, we want to hear from you! Join us at Tennr, where we're not just building software; we're building the future of healthcare operations.

Frequently Asked Questions (FAQs) for Enterprise Sales Engineer Role at Tennr
What does an Enterprise Sales Engineer do at Tennr?

An Enterprise Sales Engineer at Tennr is pivotal in guiding the technical evaluations of our solutions. This role involves collaborating with sales teams to create effective evaluation plans, conducting product demonstrations, and providing expert guidance to clients on how our technology integrates with their existing systems. It's all about helping clients visualize the powerful impact of our services in their workflow!

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What qualifications are necessary for an Enterprise Sales Engineer position at Tennr?

To thrive as an Enterprise Sales Engineer at Tennr, candidates should possess 3-5 years of sales engineering experience, preferably in the SaaS arena. A strong technical background is crucial, along with excellent communication skills to convey complex concepts clearly. Familiarity with the healthcare tech sector or cloud environment is a plus, adding more value to your contribution.

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How does an Enterprise Sales Engineer at Tennr collaborate with other teams?

Collaboration is key for an Enterprise Sales Engineer at Tennr. You'll work alongside sales, product, and engineering teams to ensure that tailored solutions are delivered to clients. This teamwork not only helps in addressing client needs effectively but also ensures that everyone is aligned on delivering the best outcomes possible.

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What can I expect from the training as an Enterprise Sales Engineer at Tennr?

Expect comprehensive training that prepares you to understand Tennr’s product capabilities deeply. You’ll be equipped with the necessary tools and knowledge about the healthcare technology landscape and how to effectively demonstrate our platform's value to clients. Continuous learning is encouraged to stay current with industry trends.

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Is travel involved in the role of Enterprise Sales Engineer at Tennr?

Yes, there is some travel involved as an Enterprise Sales Engineer at Tennr. You can expect to travel about 10-20% of the time, which includes visiting clients at their sites or attending relevant conferences. This travel is an exciting opportunity to build stronger relationships and gain deeper insights into client needs.

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Common Interview Questions for Enterprise Sales Engineer
Can you describe a time when you helped a client understand a complex technical solution?

Certainly! When addressing this question, it's vital to share a specific example, detailing the client’s initial challenges, how you broke down the solution step-by-step, and the successful outcome that resulted from your explanation.

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What strategies do you employ to facilitate effective product demonstrations?

Your response should reflect a structured approach: tailor each demonstration to the client's specific needs, ensure you address their pain points, and engage them by encouraging questions and feedback throughout the demo to foster a collaborative atmosphere.

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How do you handle clients who are resistant to new technology?

It's important to understand their concerns thoroughly. Address their reservations by showcasing the benefits of the technology with real-world examples and emphasizing how it can simplify operations, backed by data or testimonials if available.

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What makes you a good fit for the Enterprise Sales Engineer role at Tennr?

Highlight your technical expertise, customer-centric mindset, and collaborative spirit. Share any relevant experiences that demonstrate your skills and why you’re excited about contributing to Tennr's mission in transforming healthcare communication.

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Describe your experience working in a startup or fast-paced environment.

Share specific experiences in fast-paced settings, focusing on the challenges you faced, how you adapted quickly, and how those experiences have prepared you for the dynamic environment at Tennr.

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How do you stay informed about industry trends and competitive landscape?

Discuss your methods, such as subscribing to industry newsletters, attending webinars or conferences, and actively participating in professional networks, which demonstrate your commitment to continuous learning in technology and healthcare.

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What steps do you take to ensure effective collaboration between cross-functional teams?

Communicate the importance of regular check-ins, establishing common goals, and fostering an open dialogue among teams. Provide examples of when you've successfully implemented these steps in past roles.

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Can you explain an instance where you turned a technical evaluation into a successful sale?

Provide a successful story where your technical knowledge and engagement led to effectively addressing client needs. Detail the steps taken during the evaluation process that led to closing the sale.

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What challenges do you foresee in the role of Enterprise Sales Engineer at Tennr?

Address potential challenges, such as evolving technology or client hesitance towards implementation. Emphasize your proactive approach to overcoming these challenges by staying adaptable and customer-focused.

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How do you prioritize tasks when managing multiple evaluations?

Discuss your organizational skills and prioritization strategies, such as assessing the urgency of tasks, setting deadlines, and collaborating with team members to ensure efficiency in managing multiple evaluations.

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April 4, 2025

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