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Reach & Rise® Program Director

Description

POSITION SUMMARY: 

Under the direction of the V/P of Outreach the Reach and Rise Director is responsible for the oversight and ongoing development and implementation of the Y’s National Reach and Rise Mentoring Program at the YMCA of East Tennessee. The Reach and Rise Director is a Mental Health Professional and will establish the R&R Program Model by recruiting, training, and matching volunteers, as well as being responsible for managing risk. Will ensure uniformity of training curriculum, data collection, outcome objectives, and ongoing clinical support. Will comply with all OJJDP (Office of Juvenile Justice and Delinquency Prevention) grant requirements. In addition, every position in the YMCA of East Tennessee is responsible for upholding the Judeo-Christian principles that are central to our mission by modeling behaviors that exemplify the Y’s core values - caring, honesty, respect and responsibility. 


CORE FUNCTIONS: 

  1. Effectively manages and ensures compliance with all aspects of active grants and partnership agreements with the Y USA, OJJDP, and YMCA of San Francisco.
     
  2. Ensure all program goals and objectives are met for association and clearly document outcomes and data per program protocols.
     
  3. Provide accurate, timely completion and submission of all mentor/mentee related records and documents.
     
  4. Conduct comprehensive assessments and implement the mentee growth plans, utilizing various intervention methods and techniques.
     
  5. Comply with the legal standards for mandated reporting.
     
  6. Work with all Y partners to ensure positive and consistent relationship.
     
  7. As needed, attend regular meetings with volunteers, families, and with staff from schools and/or community based organizations.
     
  8. Provide input as to how the mentoring program can better reflect the cultural diversity of the children and families in the geographical area.
     
  9. Participates in safety, risk management and quality improvement activities and conducts program evaluation and applied research to assure safe and effective services.
     
  10. Attend all required training as required by the YMCA of the USA, OJJDP, and the YMCA of San Francisco.
     
  11. Follows all Y policies, rules, regulations and procedures, including emergency and safety procedures. Completes incident and accident reports as necessary.
     
  12. Other duties may be assigned. 


SUPERVISORY RESPONSIBILITIES: 

Will supervise Interns and Volunteers. 

Requirements

QUALIFICATIONS: 

Individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and /or ability required. Must be able to pass background check to include DOJ finger printing (recheck every 2 years). Must be able to travel to all program activity sites. Proven ability to work with people from a variety of different ethnic, socioeconomic, educational, religious, sexual, and generational backgrounds. 


EDUCATION and/or EXPERIENCE: 

Position requires a Master’s Degree in Social Work or Counseling. Experience working with the target population as well as implementing and delivering a program by following specific program model, curriculum and guidelines. Supervisory experience preferred. Strong organizational and communication skills. Familiarity and experience working in or with community-based agencies and working in a “practitioner-research” collaborative study. Ability to lead and motivate others. Needs to have initiative, be creative and flexible. Must be able to respond to safety and emergency situations. 


REASONING ABILITY:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or scheduled form. Conflict resolution skills and ability to work independently and produce results with minimal supervision. Strong written and verbal communication skills. 


WORK ENVIRONMENT:

While performing the duties of this job, the employee is regularly exposed to outdoor weather. The noise level in the work environment is usually moderate. Must be available to work some nights and weekends. 


MATHEMATICAL SKILLS:

Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money and weight measurement, volume and distance. 


PHYSICAL DEMANDS:

While performing the duties of this job, the employee is often required to: climb stairs, bend, stoop, kneel, twist, reach with hands, sit, and stand for an extended period of time. 

The work is performed both indoors and out, and may require travel to various locations. While performing the duties of this job the employee is exposed to weather conditions prevalent at the time. 


LANGUAGE SKILLS:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups children and adults as well as employees of the organization. 


CERTIFICATES, LICENSES, COURSES:

New Employee Orientation; required to complete before starting work, provided by the Y. 

CPR and First Aid; required to complete within first 60 days of employment, provided by the Y. 

Additional training, licenses, and courses may be required throughout employment. 


The YMCA of East Tennessee is an equal opportunity employment employer. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

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Average salary estimate

$57500 / YEARLY (est.)
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max
$50000K
$65000K

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What You Should Know About Reach & Rise® Program Director, The Y (YMCA)

Are you ready to make a difference in the lives of young people? Join the YMCA of East Tennessee as the Reach & Rise® Program Director! In this rewarding role, you'll oversee the captivating Reach and Rise Mentoring Program, designed to empower youth through mentorship. Collaborating with the V/P of Outreach, you'll develop and implement this vital program, ensuring that every participant receives the support they need. As a Mental Health Professional, your expertise will shine as you recruit, train, and match volunteers to connect them with mentees. You'll ensure that the training curriculum is solid, data collection is systematic, and that ongoing clinical support is always available. Compliance with OJJDP grant requirements is paramount, and your ability to manage and document all aspects of the program will be essential. Help cultivate enriching relationships with community partners, volunteers, and families, all while adhering to the YMCA's core values of caring, honesty, respect, and responsibility. Your role also includes assessing the mentees' growth needs and crafting tailored intervention plans. Your strong organizational and communication skills, proven experience in working with diverse populations, and passion for mentoring will be invaluable in helping shape a program that reflects the cultural diversity of our community. If you're someone who thrives in dynamic environments and is committed to making a positive impact, we want you on our team. Come and lead inspiring change at the YMCA of East Tennessee!

Frequently Asked Questions (FAQs) for Reach & Rise® Program Director Role at The Y (YMCA)
What are the primary responsibilities of the Reach & Rise® Program Director at the YMCA of East Tennessee?

The Reach & Rise® Program Director at the YMCA of East Tennessee is responsible for overseeing the program's development and implementation, recruiting and training volunteers, ensuring compliance with OJJDP grant requirements, and coordinating mentorship activities. They will also manage documentation of mentor/mentee records and assess the growth needs of participants.

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What qualifications are required for the Reach & Rise® Program Director position at the YMCA of East Tennessee?

Candidates for the Reach & Rise® Program Director role should have a Master's Degree in Social Work or Counseling, experience in mentorship and community collaboration, and strong organizational skills. Supervisory experience is preferred, along with the ability to work with diverse populations.

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How does the Reach & Rise® Program Director ensure the program's compliance with grant requirements at the YMCA of East Tennessee?

The Reach & Rise® Program Director ensures compliance with grant requirements by managing all aspects of active grants and partnership agreements, documenting outcomes per program protocols, and conducting regular evaluations to monitor adherence to guidelines set by OJJDP and YMCA standards.

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What kind of training and support does the YMCA of East Tennessee provide for the Reach & Rise® Program Director?

The YMCA of East Tennessee provides comprehensive training for the Reach & Rise® Program Director, including New Employee Orientation, CPR, and First Aid certification. Additionally, ongoing training opportunities will be available to ensure that the director and their team are equipped with the latest practices in mentoring and mental health support.

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What community engagement is expected from the Reach & Rise® Program Director at the YMCA of East Tennessee?

The Reach & Rise® Program Director is expected to engage with the community by developing partnerships with local schools and organizations, attending regular meetings with volunteers and families, and ensuring that the mentoring program reflects the cultural diversity of the area.

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Common Interview Questions for Reach & Rise® Program Director
Can you describe your experience in mentoring programs?

When answering this question, highlight specific mentoring roles you've held, discuss your approach to building relationships, and mention the outcomes of your mentoring efforts to showcase your effectiveness.

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How do you plan to assess the progress of mentees in the Reach & Rise® program?

Discuss your strategies for monitoring mentee progress, such as setting measurable goals, conducting regular check-ins, and utilizing feedback from mentors and mentees to adjust plans as needed.

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What methods do you use to recruit and train volunteers for a mentoring program?

Highlight the recruitment strategies you find effective, such as outreach to local organizations, and explain your training methodologies, emphasizing the importance of aligning volunteers' values with the mentoring program's objectives.

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How would you handle a conflict between a mentor and a mentee?

Demonstrate your conflict resolution skills by emphasizing empathy, active listening, and the importance of creating a safe space for dialogue, alongside a clear process to mediate the conflict.

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What do you believe are the key components of a successful mentoring relationship?

Discuss qualities such as trust, open communication, respect, and commitment, providing examples of how you've fostered these components in past experiences.

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How do you ensure compliance with state and federal regulations in a mentoring program?

Share your experience in familiarizing yourself with relevant laws and regulations, implementing necessary training for staff and volunteers, and maintaining accurate documentation to demonstrate compliance.

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What strategies would you implement to increase community involvement in the Reach & Rise® program?

Talk about outreach initiatives, collaborations with local businesses and organizations, and strategies for promoting the program through community events and social media to increase visibility and participation.

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Can you provide an example of a challenging situation you've faced in a leadership role and how you overcame it?

Use the STAR method (Situation, Task, Action, Result) to outline the challenge, your role in addressing it, the actions you took to resolve the issue, and the positive outcome that resulted.

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What steps would you take to evaluate the effectiveness of the Reach & Rise® program?

Explain your approach to program evaluation, including setting clear objectives, collecting and analyzing data on outcomes, and utilizing feedback to inform continuous improvement.

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How do you stay informed about best practices in mentorship and mental health support?

Mention the resources you use to stay current, such as professional development courses, industry journals, networking with other professionals, and attending relevant conferences or workshops.

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April 2, 2025

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